Reviews
The reason I came I to get fixed didn’t get fixed… the
The reason I came I to get fixed didn’t get fixed… the light is still on
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We’re sorry to hear your issue wasn’t fully resolved, and we want to make it right. Please reach back out to us at your earliest convenience—we’re committed to ensuring your concerns are fully addressed and would appreciate the opportunity to take another look. Your satisfaction is very important to us, and we’re here to help!
Service appointments are readily available and the oil
Service appointments are readily available and the oil changes are less than an hour. Check out takes to long
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review, John! We’re glad to hear that scheduling is easy and your oil changes are quick. We appreciate your feedback about the checkout process and will definitely look into ways to improve that experience. Thanks again for your support!
Very friendly employees with seemingly high regard for
Very friendly employees with seemingly high regard for customers. Timely service with excellent results. Excellent information given when needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! We’re glad to hear our team made you feel valued and that your service was timely and informative. We truly appreciate your support and look forward to helping you again in the future!
I always have a good experience at the dealership.
I always have a good experience at the dealership. That’s why I keep coming back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your continued support! We’re glad to hear every visit has been a good one—that means a lot to our team. We appreciate your loyalty and look forward to seeing you again next time!
Pettus Automotive salesman Chad listened patiently to
Pettus Automotive salesman Chad listened patiently to understand my needs : size and comfort, price range, features, year and model. He went outside of his lots and worked a couple days getting a JEEP I really like. He explained even the little things clearly. Excellent service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Patty! We’re so happy to hear that Chad took the time to truly listen and find the perfect Jeep for you. His dedication and attention to detail are what we strive for with every customer. We’re thrilled you had an excellent experience and truly appreciate you choosing Pettus Automotive!
Everyone is nice and professional pretty quick experience
Everyone is nice and professional pretty quick experience as well. Nice seating area, helpful staff
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We’re glad to hear your visit was quick, comfortable, and that our team made a positive impression. We appreciate your kind words and look forward to seeing you again!
Always excellent service.
Always excellent service. Marks the man! Not my first and definitely not my last purchase from this awesome dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Kendra! We love hearing that you’ve had consistently excellent service—and you’re absolutely right, Mark is the man! We truly appreciate your loyalty and can’t wait to help you with your next purchase. Thanks for being part of the Pettus family!
The Pettus Service Dept is always efficient, trustworthy,
The Pettus Service Dept is always efficient, trustworthy, and helpful! The staff takes care in the customer’s needs and addresses them with courtesy and respect. You can feel confident that your vehicle will get excellent care and your time will be respected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words! We’re honored to hear that you trust our service team and consistently feel taken care of. Providing efficient, respectful, and reliable service is what we strive for every day. We truly appreciate your support and look forward to helping you again soon!
Dealership was very clean, the staff.
Dealership was very clean, the staff.Was very helpful. They took care of everything I needed right away. They're very courteous and polite. Hannah was my service writer.She explained everything very well. I felt that the service I received at pettis was great.And I will definitely tell all of my friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Mary! We’re thrilled to hear you had such a great experience with our team—and especially with Hannah. We’re proud of our clean facility, courteous staff, and commitment to getting things done right. Your recommendation means the world to us, and we look forward to taking care of you (and your friends!) in the future!
This dealership is great!
This dealership is great! My salesperson was very helpful and professional. I am very pleased with my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the awesome review! We’re so glad to hear your salesperson took great care of you and that you’re happy with your purchase. We appreciate your support and are here for anything you need down the road!