J.T.S. Auto & Truck

Reviews

2.3 out of 5 2.3
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    November 20, 2018

    Alright, just want to behind with this company is going to BS you all the way, promise you everything up and down the wall, but when push comes to shove... "all trucks make those noises". Do not buy from here, 4 months later I am replacing the motor in my 2010 Chevy Silverado I bought from them. The problem existed before I bought the truck but the performed a quick temporary fix to make the problem go away, and then sold the truck. 10,000 miles and 4 month later I have a collapsed lifter in 3 cylinders and I need a motor replacement. Please heed my warning. This place is going to screw you over, and never worry about it. Dont bother with them, unless you want to break down 50+ miles from home, then be my guest. Dont say you weren't warned.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 15, 2018

    Bought a Chevy Tahoe, financed through Wells Fargo. Agreed that some repairs would be made before delivery of vehicle. None of the repairs were made at... all! The. Started to get calls from Christian the “manager” who wanted me to come back in and rebuy the truck at a different price. After ignoring this shady call, I began to get threats, such as “you can’t run, you can’t hide, I’ll send someone to come see you.” So then if the threats weren’t enough, I got contacted by wellsfargo telling me that a payoff payment has been made on my loan..JTS bought back the truck without my permission!! This has to be the oddest and most stressful experience possible

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 22, 2018

    Bought my 2015 Chevy Silverado 1500 from them and they were very friendly. The whole deal from start to finish was simple. Told them what I wanted and... they found it for me. Took about two weeks but I am thankful I went there. I even brought it back a couple weeks later and they took care of a few issues it had.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

J.T.S. Auto & Truck

All fields are required except when indicated.

Please enter a valid first name

Please enter a valid last name

Please enter a valid email address

Please enter a valid phone number

Please enter valid comments

By clicking here, you authorize Cars.com and its sellers/partners to contact you by texts/calls which may include marketing and be by autodialer. Calls may be pre-recorded. You also agree to our Privacy Statement. Consent is not required to purchase goods/services.