J.T.S. Auto & Truck

Reviews

3.0 out of 5 3.0
2 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 15, 2018

    Bought a Chevy Tahoe, financed through Wells Fargo. Agreed that some repairs would be made before delivery of vehicle. None of the repairs were made at... all! The. Started to get calls from Christian the “manager” who wanted me to come back in and rebuy the truck at a different price. After ignoring this shady call, I began to get threats, such as “you can’t run, you can’t hide, I’ll send someone to come see you.” So then if the threats weren’t enough, I got contacted by wellsfargo telling me that a payoff payment has been made on my loan..JTS bought back the truck without my permission!! This has to be the oddest and most stressful experience possible

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    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 22, 2018

    Bought my 2015 Chevy Silverado 1500 from them and they were very friendly. The whole deal from start to finish was simple. Told them what I wanted and... they found it for me. Took about two weeks but I am thankful I went there. I even brought it back a couple weeks later and they took care of a few issues it had.

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    Customer Service
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    Quality of Repair
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    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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