Reviews
Amazing god fearing Christians serving the guest w 0 ill
Amazing god fearing Christians serving the guest w 0 ill intent. So refreshing, more dealerships should evolve to this.
Amazing god fearing Christians serving the guest w 0 ill
Amazing god fearing Christians serving the guest w 0 ill intent. So refreshing, more dealerships should evolve to this.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I worked with Henry and Lee in purchasing my Bronco
I worked with Henry and Lee in purchasing my Bronco Wildtrack. Henry and Lee are clear, super attentive, answered all my questions, and made it possible for me to purchase my dream car for a great price. Highly recommend, it was a fun and great experience.
I worked with Henry and Lee in purchasing my Bronco
I worked with Henry and Lee in purchasing my Bronco Wildtrack. Henry and Lee are clear, super attentive, answered all my questions, and made it possible for me to purchase my dream car for a great price. Highly recommend, it was a fun and great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tyler Benson was great with his services 👏 and was
Tyler Benson was great with his services 👏 and was Polite prompt and answer all questions that I need
Tyler Benson was great with his services 👏 and was
Tyler Benson was great with his services 👏 and was Polite prompt and answer all questions that I need
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They avoid performing any warranty repairs and always
They avoid performing any warranty repairs and always have some excuse why issues are the customers fault and not that ford vehicles are built cheap. Avoid this horrible dealership and ford vehicles at all times
They avoid performing any warranty repairs and always
They avoid performing any warranty repairs and always have some excuse why issues are the customers fault and not that ford vehicles are built cheap. Avoid this horrible dealership and ford vehicles at all times
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Words cannot even begin to express the amount of time,
Words cannot even begin to express the amount of time, work and dedication Que Roberts put into my car deal. Being a first time buyer, I was very nervous about the whole process. Mr.Roberts not only helped ease that anxiety, but shot it to me straight about the details of my deal and got it done with professionalism, timeliness, and just pure business class. He made sure everything went smooth and handled everything so well. I told myself after this experience, I WILL NOT buy another car from anyone but Que Roberts. Thanks for making me feel like a valued customer and you have my whole family as customers for life from here on out!
Words cannot even begin to express the amount of time,
Words cannot even begin to express the amount of time, work and dedication Que Roberts put into my car deal. Being a first time buyer, I was very nervous about the whole process. Mr.Roberts not only helped ease that anxiety, but shot it to me straight about the details of my deal and got it done with professionalism, timeliness, and just pure business class. He made sure everything went smooth and handled everything so well. I told myself after this experience, I WILL NOT buy another car from anyone but Que Roberts. Thanks for making me feel like a valued customer and you have my whole family as customers for life from here on out!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lazy salespeople and manager.
Lazy salespeople and manager. Tons of salesman inside the store but none on the lot. Had to go in and find a salesperson.
Lazy salespeople and manager.
Lazy salespeople and manager. Tons of salesman inside the store but none on the lot. Had to go in and find a salesperson.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Bill Veuleman, General Manager here. Let me be the first to apologize for your and experience yesterday. I was out of the store at a charity fundraising event. Your experience is not in any way how we operate at our store. Our guest experience is at the very top of our priorities. Thank you for your input. I will be visiting with my team in the morning and I assure you they will learn and grow from your input. Please feel free to reach out to me personally at 501-722-2374 so we can discuss how we may be able to assist you your needs. Thank you again and have a blessed day.
Angelia in sales and Cory in finance were awesome Great
Angelia in sales and Cory in finance were awesome Great to work with and very helpful
Angelia in sales and Cory in finance were awesome Great
Angelia in sales and Cory in finance were awesome Great to work with and very helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Arthur, Thank you for your kind word about Angelia and Cory! We look forward to seeing in again! Crain Ford of Little Rock
Bailey was absolutely phenomenal!
Bailey was absolutely phenomenal! He made sure to take amazing care of us! He answered any and all questions we had. He made sure to get exactly what we wanted and at the best price possible! He is very knowledgeable having multiple years in the business. Zack is super knowledgeable due to a decade + in the business and is an absolute straight shooter. He made sure to explain everything extremely well and made sure we were comfortable with the numbers. I highly recommend shopping Crain Ford of Little Rock! You will not be disappointed! Go see Bailey Laster!
Bailey was absolutely phenomenal!
Bailey was absolutely phenomenal! He made sure to take amazing care of us! He answered any and all questions we had. He made sure to get exactly what we wanted and at the best price possible! He is very knowledgeable having multiple years in the business. Zack is super knowledgeable due to a decade + in the business and is an absolute straight shooter. He made sure to explain everything extremely well and made sure we were comfortable with the numbers. I highly recommend shopping Crain Ford of Little Rock! You will not be disappointed! Go see Bailey Laster!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had some recalls done on our 2021 ford f150 rocky Ridge.
Had some recalls done on our 2021 ford f150 rocky Ridge. Took it back last Thursday it throws a code after there work and the shop manager accused me of unplugging a wire off the diff why would I do that to my 10000 truck. They messed up and wanted me to pay 175 dollars no they was the only one that did the recalls on the truck. They want be touching our truck again.
Had some recalls done on our 2021 ford f150 rocky Ridge.
Had some recalls done on our 2021 ford f150 rocky Ridge. Took it back last Thursday it throws a code after there work and the shop manager accused me of unplugging a wire off the diff why would I do that to my 10000 truck. They messed up and wanted me to pay 175 dollars no they was the only one that did the recalls on the truck. They want be touching our truck again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Bought 2024 Bronco.
Bought 2024 Bronco. Friendly customer service and Great to work with!! Definitely recommend Crain Ford!
Bought 2024 Bronco.
Bought 2024 Bronco. Friendly customer service and Great to work with!! Definitely recommend Crain Ford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car