Crain Ford of Little Rock

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Crain Ford of Little Rock Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:30 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2018

Selling and servicing Ford cars, trucks and SUVs in Arkansas has been Crain Ford's passion for years. As the newest oper

...

ating Ford dealer in Little Rock, Crain Ford Colonel Glenn featured the latest Ford inventory in a state-of-the-art showroom built to enhance your shopping experience. The Crain Company has been in business since the 1950's and has formed relationships within the community that we are proud of, but we also know that our work is never done. We promise to constantly strive to improve our operations in order to better serve those that have made us successful. As long as we are able, we will offer you the best.

"100% LOW PRICE GUARANTEE!"

Service

Oil, Filter Change

$39.95 and up*

New Brake Pads/Shoes (Rear)

$249

Transmission Service

$149.95 and up*

New Battery

$149.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
163 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 19, 2018

    My car buy was awesome from start to finish Henry and Robert made my experience fun, fast and efficient I'd recommend anyone buying a car to try them

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Rhonda, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

  • 1.0 out of 5
    November 15, 2018

    Performed work without consent. After complaint they undid, and I got a call from the mechanic arguing with me. They tried to charge me 4x the cost at... other mechanics!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello Brandon, we're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and w...e regret that we failed to provide you with the quality service you deserve. Please give us a call at (501) 542-6041 and we will do our best to make this better. We hope to hear from you soon.

  • February 23, 2018

    Great service department - friendly and treated well even when it is just for an oil change - not only do we take our Ford product here for service but... also our Dodge product

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks so much for your wonderful comments Roscoe. We are so glad we were able to help you and look forward to seeing you again! The Crain Ford Little... Rock team.

  • 5.0 out of 5
    November 10, 2018

    The sales staff at Crain Ford were all very courteous and helpful. The purchasing experience was smooth and pleasant for me & my wife. Mr. Larry Hodges... has been especially accommodating over several subsequent weeks to help acquaint us with details of our new vehicle. Therefore, I am quite pleased to recommend this dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 25, 2018

    I just completed one of the best car purchase experiences of my life! It’s been a long time since I put myself in a new car, but Crain Ford was... wonderful! Jeff “fa-fa” Johnson was my sales rep and he was amazing! No pressure, he listened to what I was looking for and what I wanted to pay. He worked to find me several options and he found just what I was looking for! What I loved about Jeff “fa-fa” was his attentiveness without being pushy. The service team is outstanding! I bought pre-owned so there were a few minor things they were taking care of. AFTER the deal was made and the ink dried, while they were completing the agreed upon issues, they found another costly issue and just took care of it! No added cost! They could have easily let it go and I would not have found it till later at which time the cost would have been mine. Who does that?! Good guys do that! Reputable companies do that! Ford Crain does that! Whether you are looking for a Ford or some other brand, you owe it to yourself to check with them first! Give Jeff “fa-fa” Johnson a call, you won’t be sorry!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 12, 2018

    Todd Meredith took care of me from the moment I rolled in the service bay until I left. He kept me informed as my truck was being serviced. He then followed... up with a phone call to insure everything was still good.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 28, 2018

    My recent experience at Crain Ford was great! Todd M. was a excellent customer service person and very helpful.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 14, 2018

    Great facility, very friendly and helpful staff. Work was done quickly and I was completely satisfied.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    May 17, 2018

    Just took care of business in a pleasant manner!!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi William, Thank you for the awesome review. -Your friends at Crain Ford of Little Rock

  • 5.0 out of 5
    May 3, 2018

    Good and the service people were polite and knowledgeable about the work.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Etta, Thank you for the awesome review. - Your friends at Crain Ford of Little Rock

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Crain Ford of Little Rock

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