Crain Ford of Little Rock

My car buy was awesome from start to finish Henry and Robert made my experience fun, fast and efficient I'd recommend anyone buying a car to try them

Performed work without consent. After complaint they undid, and I got a call from the mechanic arguing with me. They tried to charge me 4x the cost at... other mechanics!

Great service department - friendly and treated well even when it is just for an oil change - not only do we take our Ford product here for service but... also our Dodge product

The sales staff at Crain Ford were all very courteous and helpful. The purchasing experience was smooth and pleasant for me & my wife. Mr. Larry Hodges... has been especially accommodating over several subsequent weeks to help acquaint us with details of our new vehicle. Therefore, I am quite pleased to recommend this dealership.

I just completed one of the best car purchase experiences of my life! It’s been a long time since I put myself in a new car, but Crain Ford was... wonderful! Jeff “fa-fa” Johnson was my sales rep and he was amazing! No pressure, he listened to what I was looking for and what I wanted to pay. He worked to find me several options and he found just what I was looking for! What I loved about Jeff “fa-fa” was his attentiveness without being pushy. The service team is outstanding! I bought pre-owned so there were a few minor things they were taking care of. AFTER the deal was made and the ink dried, while they were completing the agreed upon issues, they found another costly issue and just took care of it! No added cost! They could have easily let it go and I would not have found it till later at which time the cost would have been mine. Who does that?! Good guys do that! Reputable companies do that! Ford Crain does that! Whether you are looking for a Ford or some other brand, you owe it to yourself to check with them first! Give Jeff “fa-fa” Johnson a call, you won’t be sorry!

Todd Meredith took care of me from the moment I rolled in the service bay until I left. He kept me informed as my truck was being serviced. He then followed... up with a phone call to insure everything was still good.

My recent experience at Crain Ford was great! Todd M. was a excellent customer service person and very helpful.

Great facility, very friendly and helpful staff. Work was done quickly and I was completely satisfied.

Just took care of business in a pleasant manner!!!

Good and the service people were polite and knowledgeable about the work.