Crain Ford of Little Rock

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Crain Ford of Little Rock Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:30 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2018

Selling and servicing Ford cars, trucks and SUVs in Arkansas has been Crain Ford's passion for years. As the newest oper

...

ating Ford dealer in Little Rock, Crain Ford Colonel Glenn featured the latest Ford inventory in a state-of-the-art showroom built to enhance your shopping experience. The Crain Company has been in business since the 1950's and has formed relationships within the community that we are proud of, but we also know that our work is never done. We promise to constantly strive to improve our operations in order to better serve those that have made us successful. As long as we are able, we will offer you the best.

"Crain Ford's Truck of the year!"

Service

Oil, Filter Change

$39.95 and up*

New Brake Pads/Shoes (Rear)

$249

Transmission Service

$149.95 and up*

New Battery

$149.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
159 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 12, 2018

    Todd Meredith took care of me from the moment I rolled in the service bay until I left. He kept me informed as my truck was being serviced. He then followed... up with a phone call to insure everything was still good.

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    Does recommend this dealer
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  • 5.0 out of 5
    June 28, 2018

    My recent experience at Crain Ford was great! Todd M. was a excellent customer service person and very helpful.

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    Did not make a purchase
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  • February 23, 2018

    Great service department - friendly and treated well even when it is just for an oil change - not only do we take our Ford product here for service but... also our Dodge product

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    Dealer Response

    Thanks so much for your wonderful comments Roscoe. We are so glad we were able to help you and look forward to seeing you again! The Crain Ford Little... Rock team.

  • 5.0 out of 5
    June 14, 2018

    Great facility, very friendly and helpful staff. Work was done quickly and I was completely satisfied.

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  • 5.0 out of 5
    May 17, 2018

    Just took care of business in a pleasant manner!!!

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    Dealer Response

    Hi William, Thank you for the awesome review. -Your friends at Crain Ford of Little Rock

  • 5.0 out of 5
    May 3, 2018

    Good and the service people were polite and knowledgeable about the work.

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    Dealer Response

    Hi Etta, Thank you for the awesome review. - Your friends at Crain Ford of Little Rock

  • 5.0 out of 5
    April 28, 2018

    There customer service was great. I went in ti get two tires, at the last minuted i decided to get two more and it was done with a smile.

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    Dealer Response

    Hi Lakriesha, Thank you for the great review! - your friends at Crain Ford of Little Rock

  • 1.0 out of 5
    April 26, 2018

    WORST SERVICE DEPT I HAVE EVER DELT WITH!! Asked for synthetic oil to be put in my car after repairs at the WORST BODY SHOP I HAVE EVER DELT WITH CRAIN... COLLISION! I would not recommend anything CRAIN has to offer because they are liers, crooks, an thefts!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    My name is Kimberly Stewart, Customer Relation Manager at Crain Ford of Little Rock. I am sorry for inconvenience that this may have caused you. Custo...mer Service is very important to us. Please contact me by email kimberlystewart@crainteam.net or phone 501.542.6041 or 501.786.3236 so you can go over your concerns with me and I can let upper management know. I look forward to hearing from you.

  • 5.0 out of 5
    April 21, 2018

    Great service experience as always. Great place with excellent customer service skills.

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    Dealer Response

    Hi Brian, Thanks for the great review! -your friends at Crain Ford of Little Rock

  • 5.0 out of 5
    April 20, 2018

    Always had spectacular service, trustworthy, timely

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    Dealer Response

    Hi Shawn, Thanks for the great review! -your friends at Crain Ford of Little Rock

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