First Choice Auto Finance LLC

2.9 out of 5 2.9

Reviews

2.9 out of 5 2.9
9 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    February 28, 2019

    Purchased a 2006 PT cruiser from here. Drove it off the lot and my lights were flickering took it right back and the dealer and workers fooled around with... it and couldn't figure it out so said he would fix it if I could leave it overnight so I did. They called me yesterday and said it was ready to go so I went and picked it up. Got it home and the back lights wouldn't turn off. Had to disconnect the battery in order to get lights off. It's not the brake switch it's electrical issues. They will not return my money and I have not got any positive results. Auto shop told me it could be up to $1000 repair to try and retrieve my money. I called attorney general and channel 13 news as well and I will be contacting the better business bureau. I'm beyond mad and upset. Do not go here if you're looking for a reliable used car!!! They are not BBB accredited either. Next time I'll definitely make sure I look into everything.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 27, 2019

    very professional customer service. Would hughly recommend this place to everyone. love my car and will buy from here again. My 06 Gmc envoy is in great... condition

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 26, 2018

    At first I thought thank you GOD but when things got rough all that seemed to matter was money. I thought that the dealer was one that helped people get... back on track with ownership. Never missed a payment but maintaining full coverage on a vehicle that needed repairs constantly became a hassle. Not once did I bother them with the fact that immediately repairs were needed but I ate those cost. The very first time my insurance elapsed the threat for repossession was the very first thing on their agenda. Not the fact that most American workers get paid biweekly and after costly repairs insurance had to wait 2 weeks. Well my vehicle was repossessed for isurance not non payment. Out of another 200 bucks. So my experience was not a great one and for individuals who are like myself who are trying to work and live check to check this establishment is not for you!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 1, 2018

    I just purchased my 3rd car/truck today9-1-18 from First Choice Auto Finance. They all have been good vehicles. I give them a 5 star rating and will buy... from again

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    May 2, 2018

    Get the car inspected before you leave the car lot. Vehicles are way overpriced, insurance deductible required is too high to pay for some vehicles

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 22, 2018

    They are out to get ur money that's all not willing to fix the car u got from them that should have been fixed before u bought it taking my car back only... had it less that 24hrs

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    November 27, 2017

    Nice service i have no complaint the workers are nice and then cars are affordable.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 19, 2017

    My experience with First Choice was phenomenal! I have purchased two vehicles from them and I would highly recommend for those looking for affordable decent... vehicles. Customer service is beyond excellent they are extremely helpful and are always willing to help out in various situations. First Choice is definitely the place to be. Thank you guys for everything!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 1, 2011

    Great buying experience here, great people to work with! Thanks for my new vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you for the feedback!