Reviews
Write a reviewCame in to look at a camaro and we couldn't make the
Came in to look at a camaro and we couldn't make the prices work so I left and the day I left they raised the price by $3k. I came back a few days later with more money down and asked if they would be willing to give me the same price I was looking at and Candido straight up said no and when I asked if he could ask a manager he said he wouldn't. I walked away since they didn't want to work with me and 10 minutes later I got a call from someone who said they were the manager and to come back and we would work the numbers with the lower price I saw just a few days ago. They put me in the finance managers office and that manager said he wouldn't be able to do the lower price that the other "manager" told me unless I spent an extra $8k on GAP insurance and a warranty that I don't have to legally buy. I asked the finance manager to ask the owner if he would still give me the price that was originally promised to me and he said that he did ask and that he wouldn't move from it. I immediately left that dealership since they weren't willing to work with me on ANYTHING even though they've had that car for over 2 months. Horrible service
Came in to look at a camaro and we couldn't make the
Came in to look at a camaro and we couldn't make the prices work so I left and the day I left they raised the price by $3k. I came back a few days later with more money down and asked if they would be willing to give me the same price I was looking at and Candido straight up said no and when I asked if he could ask a manager he said he wouldn't. I walked away since they didn't want to work with me and 10 minutes later I got a call from someone who said they were the manager and to come back and we would work the numbers with the lower price I saw just a few days ago. They put me in the finance managers office and that manager said he wouldn't be able to do the lower price that the other "manager" told me unless I spent an extra $8k on GAP insurance and a warranty that I don't have to legally buy. I asked the finance manager to ask the owner if he would still give me the price that was originally promised to me and he said that he did ask and that he wouldn't move from it. I immediately left that dealership since they weren't willing to work with me on ANYTHING even though they've had that car for over 2 months. Horrible service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Very professional.
Very professional. Easy going. Felt no pressure. New the manager. Took care of very good
Very professional.
Very professional. Easy going. Felt no pressure. New the manager. Took care of very good
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best deal ever
Candido was great. Thanks for the best deal. Will recommend to everyone to come here. I love my GMC Sierra. This is my 3rd vehicle
Best deal ever
Candido was great. Thanks for the best deal. Will recommend to everyone to come here. I love my GMC Sierra. This is my 3rd vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much!
I’m very thankful with Western Motors Merced for all they did for me and helping me get a good car with a good deal. Also a shout to their member Cipriano Trinidad for explaining every document and making sure I left comfortable with my car choice!!! You guy’s are the best.
Thank you so much!
I’m very thankful with Western Motors Merced for all they did for me and helping me get a good car with a good deal. Also a shout to their member Cipriano Trinidad for explaining every document and making sure I left comfortable with my car choice!!! You guy’s are the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Odometer Fraud!!!!
Bought a car with supposedly 48k miles on it they showed me car fax as well but 2 months later I discovered the odometer was changed the car has 89k miles. The place Is a scam
Odometer Fraud!!!!
Bought a car with supposedly 48k miles on it they showed me car fax as well but 2 months later I discovered the odometer was changed the car has 89k miles. The place Is a scam
- Customer service 3.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Used Car Dealer in Town
Western Motors is a great place to go if you are looking to purchase a used vehicle. Francisco was very friendly throughout the whole process and gave us complete clarity of our buying, financing, and options. He went as far to work with us even after our purchase for various other requests on our new purchase. All in all, Western Motors will definitely be in my consideration the next time we are looking to purchase another vehicle.
Best Used Car Dealer in Town
Western Motors is a great place to go if you are looking to purchase a used vehicle. Francisco was very friendly throughout the whole process and gave us complete clarity of our buying, financing, and options. He went as far to work with us even after our purchase for various other requests on our new purchase. All in all, Western Motors will definitely be in my consideration the next time we are looking to purchase another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stress Free
Frank took great care of my wife and I. I called in the morning to inquire on an 18 Maxima. The car was located in Merced at their other lot. By the time I got off work, the car was in Fresno washed and ready. Negotiations were not stressful compared to my previous 11 purchases. When we are ready to trade in our other car, we'll be looking forward to working with Frank again.
Stress Free
Frank took great care of my wife and I. I called in the morning to inquire on an 18 Maxima. The car was located in Merced at their other lot. By the time I got off work, the car was in Fresno washed and ready. Negotiations were not stressful compared to my previous 11 purchases. When we are ready to trade in our other car, we'll be looking forward to working with Frank again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service!!!
Western Motors and Frank were extremely helpful and friendly in helping me find the right car for my sons first car, he always stayed in communication with me.
Great service!!!
Western Motors and Frank were extremely helpful and friendly in helping me find the right car for my sons first car, he always stayed in communication with me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank You Very much for the review Nansi ! We appreciate you coming in and letting us help you find the right car for your your son!
i’m happy with my purchase!
frank, was amazing got us a car we didn’t even know we wanted! he got us out of there in a timely manner and was very patient with us with all of our questions! -thank you western motors
i’m happy with my purchase!
frank, was amazing got us a car we didn’t even know we wanted! he got us out of there in a timely manner and was very patient with us with all of our questions! -thank you western motors
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Frank is Awesome!
My wife and I were looking for a new car because we are having a baby and needed more room. The night before we were looking at SUVs and a vehicle we saw was at Western Motors. I called the number and Frank picked up. The next day we went and had no expectations about getting a car. Frank showed us the car and we thought we would give it a go. He met our expectations with keeping it simple and honest. We got the vehicle and are so happy about the customer service. Frank is awesome. Don’t believe me, go find out.
Frank is Awesome!
My wife and I were looking for a new car because we are having a baby and needed more room. The night before we were looking at SUVs and a vehicle we saw was at Western Motors. I called the number and Frank picked up. The next day we went and had no expectations about getting a car. Frank showed us the car and we thought we would give it a go. He met our expectations with keeping it simple and honest. We got the vehicle and are so happy about the customer service. Frank is awesome. Don’t believe me, go find out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase