Skip to main content

Autosfelix.com

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (15 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (15 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Most dealership the owner is rude. Don't buy

The owner is rude to everyone I saw him kick people out very rudely. If you don't buy a car right away they treat you horrible. I will never give him my business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

DO NOT RECOMMEND to ANYONE!!!

Week after we bought our vehicle started having trouble with it and no one seems to care. Owner keeps shutting us off sending us to talk to mechanic. Mechanic keeps saying he can only fix what owner allows him and approves of even though vehicle is still under warranty. Don't think they know the meaning of WARRANTY because they do not honor it. Do not spend your money or time here PLEASE!! They will only give you all attention and act all friendly and nice on the day of your purchase trust me you will REGRET if you buy from them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

RUDE AND ABRUPT- AUTOS FELIX car sales in Garland

I recently purchased a car from Autos Felix in Garland Texas off 635. The OWNER of the location was extremely rude and abrupt. I tried explaining what I found wrong with my car and he consistently interrupted me and insisted there was nothing wrong. I then asked for a letter from him stating that he acknowledged my report of such problem on the vehicle he sold me just a month ago. He then continued to speak to me as if I was ignorant. He raised his voice and did so in front of his employees. This caused a lot of stress and do not believe that a men who owns this facility should be talking to his clients in this manner. I would NOT EVER recommend anyone to purchase cars from this location.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

BAD SERVICE ALL THE WAY

I wouldn't recommend this dealer to nobody they treat you real nice at the beginning but after that vehicle leaves theire lot it's a whole different story. When you have trouble with your vehicle and go and tell them about to fix it while it's In warranty they become RUDE and DISRESPECTFUL. They turn like that when it comes to service warranty or issues. Theyy don't have any customer service ethics.... All their vehicles are overpriced

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

bad bad service

They rob you for your money they are the rude and disrespecful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

So no name or reason? We only have one store which is located in Dallas, Texas. This comment coming from Arizona? You have to live in Dallas to be our customer. So a gentleman from Arizona could not been our customer since we do not sell to people who do not live in Texas. Thank you.