Reviews
It was quick and easy. Everyone was nice and helpful. It was quick and easy. Everyone was nice and helpful. Easy car buying experience I've had.
It was quick and easy. Everyone was nice and helpful. It was quick and easy. Everyone was nice and helpful. Easy car buying experience I've had.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear the process felt efficient and our team was so helpful. Thank you for choosing us for your purchase. We look forward to assisting you again.
New car and remote didn't work. After three weeks of waiting on a part I called the service area and was then and only then advised it was in made an an appointment and then waited 8 hours for it to be repaired. Pretty bad experience overall.
New car and remote didn't work. After three weeks of waiting on a part I called the service area and was then and only then advised it was in made an an appointment and then waited 8 hours for it to be repaired. Pretty bad experience overall.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
New car and remote didn't work. After three weeks of waiting on a part I called the service area and was then and only then advised it was in made an an appointment and then waited 8 hours for it to be repaired. Pretty bad experience overall.
New car and remote didn't work. After three weeks of waiting on a part I called the service area and was then and only then advised it was in made an an appointment and then waited 8 hours for it to be repaired. Pretty bad experience overall.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
The work was done in a timely manner and the service representative was knowledgeable and polite
The work was done in a timely manner and the service representative was knowledgeable and polite
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for noting the efficient and courteous service you received on your Volkswagen Atlas. We appreciate your five-star rating and look forward to assisting you at your next service visit.
Always so helpful! They don't try to make me get more services and the get me right in!
Always so helpful! They don't try to make me get more services and the get me right in!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased to know our team keeps recommendations honest and gets you in promptly. Thank you for the five-star rating and for trusting us with your Volkswagen Beetle.
Sales was customer oriented but could be a little more knowledgeable about the cars they are selling. Also, the PPF package I purchased is having issues. I took it back 3 times to have the door edges redone and still they are peeling off. Service lead was also customer oriented but I question the capability of the technicians. Example when I got my car initially, the car had a slight rattle when taking it home. I opened the hood and the air cleaner cover clips were not fastened and the battery terminal covers were open. Not the service department issue but they had my car for 7 weeks just sitting there waiting VW engineering to come up with a fix for the e-call software. Finally, I just asked for my car back and when they come up with a software fix, I can take it back in for them to load the updated software.
Sales was customer oriented but could be a little more knowledgeable about the cars they are selling. Also, the PPF package I purchased is having issues. I took it back 3 times to have the door edges redone and still they are peeling off. Service lead was also customer oriented but I question the capability of the technicians. Example when I got my car initially, the car had a slight rattle when taking it home. I opened the hood and the air cleaner cover clips were not fastened and the battery terminal covers were open. Not the service department issue but they had my car for 7 weeks just sitting there waiting VW engineering to come up with a fix for the e-call software. Finally, I just asked for my car back and when they come up with a software fix, I can take it back in for them to load the updated software.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Listening to concerns. Accommodating. Communication was great! They take care of my beetle with attention to detail.
Listening to concerns. Accommodating. Communication was great! They take care of my beetle with attention to detail.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. It’s wonderful to know our team listened to your concerns, stayed accommodating, and kept you informed. We’re glad to provide detailed care for your Volkswagen and look forward to helping again.
Very good, fixed the problem They were very prompt with diagnosis and having a solution to the problem as well as keeping me informed.
Very good, fixed the problem They were very prompt with diagnosis and having a solution to the problem as well as keeping me informed.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad Cliff and our team could quickly diagnose and resolve your Volkswagen Jetta’s issue while keeping you informed. If there’s anything else you need, please reach out.
Great service. No problems making an appointment. Services were performed in the time allotted and at a fair price.
Great service. No problems making an appointment. Services were performed in the time allotted and at a fair price.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Scheduling maintenance for your Volkswagen Taos was seamless and we completed everything within the expected timeframe. We’re glad the pricing met your expectations. Thanks for trusting us with your vehicle.
Brought in because the hood latch cable was faulty and broke and an oil change. Picked up the car to find the hood latch handle in the floorboard. Cliff took it back and the tech put it back on. I open the door and it's in the floorboard, again. Cliff takes it back and has a new handle installed. I leave, get to Moore, Ok and notice I still have the old oils change sticker. Cliff said bring it back for the sticker. I said no! Tell your people to get their xxxx together. Mail me the sticker please. I can't trust the old change was even done at this point.
Brought in because the hood latch cable was faulty and broke and an oil change. Picked up the car to find the hood latch handle in the floorboard. Cliff took it back and the tech put it back on. I open the door and it's in the floorboard, again. Cliff takes it back and has a new handle installed. I leave, get to Moore, Ok and notice I still have the old oils change sticker. Cliff said bring it back for the sticker. I said no! Tell your people to get their xxxx together. Mail me the sticker please. I can't trust the old change was even done at this point.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review, Tony. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.