Fowler VW

4.6
(90 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 9:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–9:00pm
Tuesday 8:30am–9:00pm 7:00am–9:00pm
Wednesday 8:30am–9:00pm 7:00am–9:00pm
Thursday 8:30am–9:00pm 7:00am–9:00pm
Friday 8:30am–9:00pm 7:00am–9:00pm
Saturday 8:30am–9:00pm 8:00am–4:00pm
Sunday Closed Closed
(405) 310-4444 (405) 310-4444

Inventory

See all 3 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2010.
Fowler Auto Group has been locally owned and operated in Norman, Oklahoma for almost 40 years. From its start as a small shop located in historic downtown Norman, the family business has grown to a five-store operation across Oklahoma and Colorado that employs over 400 people. The family has now seen three generations work to continue its success in the auto industry.
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Service center

Phone number (405) 310-4444

Service hours

Monday
7:00am–9:00pm
Tuesday
7:00am–9:00pm
Wednesday
7:00am–9:00pm
Thursday
7:00am–9:00pm
Friday
7:00am–9:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.6
(90 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

1.0

BUYER BEWARE

Will never be back to this dealership. EVER. Also, don’t ever purchase any extended warranties through this company and ever expect a refund. “Mr Fowler says we cannot cancel it” Purchased a brand new GLI 12/2019, got talked into a windshield, tires and wheel, GAP and enviroshield protection and was told we could cancel the warranty should we ever trade in the vehicle. Lo and behold somebody lied when we bought the vehicle and we are out money. Yes I know we won’t get our full amount but we are only getting a refund on GAP. The reasoning? Because “Mr Fowler says so he makes the rules” The warranties are useless. I tried using it this past summer on the tire warranty when I needed a new tire and got the run around from the warranty company and the dealership. So not only out $134 for the tire out the money for the tire warranty. I will never buy another Volkswagen, ever.

4.3

Mr M.M

Nate was friendly and efficient. We got exactly what we wanted for our trade, which is unheard of. They filled the gas tank before we drove off. There was no pressure and we were treated with respect. I would go back and buy another car from Nate!

1.5

Can not match the price from the other dealership

They advertise they can beat any price but not in reality. I found the same Car with same trim $2K cheaper. I couldn’t be happier. Oh and they offered me $5K less on my trade in. Which took them an hour to figure out how much my trade in was worth. When I tried to walk out their manager tried to stop me and offered more money on my trade. You lost a sale buddy.

Dealer response

Thank you for your feedback. We appreciate you for letting us know about your experience and apologize for missing the mark here. I have sent your review to our management team so that we could look into these issues and address your concerns. Thank you, Amy H.

4.7

I had a wonderful experience

They didnt try to get one over on me. I really enjoyed everyone I came in contact with and I thank all for dealing with my situation.

Dealer response

We appreciate you for taking the time to let us know about your experience. We'll be sure to let our team know that they're doing a great job. Thanks again for your kind words!

5.0

Class act!

Best experience ever!! The entire process was the best I've ever experienced and I'm totally impressed. Thanks for making it enjoyable! And, Hayden Young left me with a smile on my face.

Dealer response

We appreciate you for taking the time to let us know about your experience. We'll be sure to let our team know that they're doing a great job. Thanks again for your kind words!

5.0

40,000 mi svc

Excellent experience in every way. Beautiful facility—clean and customer friendly. Jason Johnson in the Service dept was awesome . It was a fair price and and they washed my car. I have a new dealership —Fowler !!

Dealer response

Thanks for taking the time to let us know about your experience. We truly appreciate your feedback. Thanks again!

5.0

Atlus S

Went in for a new car the sales team was excellent got me exactly what I was looking for. The finance department got me the lowest rate available before I went back there i double checked . I will be a customer for life.

Dealer response

Thanks for taking the time to let us know about your experience. We truly appreciate your feedback. Thanks again!

1.5

Sells lemon cars

I bought a car a little over a year ago. It has had multiple problems. I’ve been in the service department every couple months for issues with this car. The car is a lemon. I’ve spoken to finance and sales, both managers refuse to do any. They state I bought the car so it’s my responsibility. I’ve had the same issue multiple times. I was told to, while driving, to video my screen going black. I’ve had so many parts replaced it’s ridiculous and they refuse to offer any assistance except the 2 year coverage.

Dealer response

We understand your frustration and apologize for any inconvenience. Our GM reached out to you to try and assist and we are truly sorry that we were not able to do more to resolve this issue, aside from the options available from the manufacturer. Please feel free to let us know if there is anything else we can do to help you as you pursue the options available to you from the manufacturer. Thank you, Amy H.

5.0

Service department

Even though the service dept was backed up they still repaired my car in a timely manner with excellent, friendly service. Well worth the wait time.

Dealer response

Thanks for the review! We love hearing from our customers and we're happy to hear that our team took such great care of you. Thanks again!

5.0

Great experience.

There can sometimes be a mixup it happens to us all. There was a bit of a mixup with products needed for my service. The staff quickly identified that the wrong part was ordered and notified. Then they went above and beyond to make it right. They took great care of my and Voltz.

Dealer response

Thanks Mel! We love hearing from our customers and we're especially proud to receive feedback on how we handled this issue. Thanks for giving us the opportunity to resolve our mixup and for your patience and understanding. You're the best!

Read all 90 reviews