Best Deal Auto Sales - Ft Wayne

Absolutely no credibility with service warranty. Had my daughter's car for nearly 4 months. Put 3 transmissions in. Each one failing before she even got home. All but 2 weeks she didn't get a rental they promised, and has been driving my car. Leaving me without a car for nearly 4 months. They advertise free rental, this is also a lie. The rental she was given had issues and expired plates. Now they are saying not their problem and won't let her speak to anyone over the GM saying that would be his dad and he isn't going to talk to you. This is a car under warranty. They admitted they didn't have the proper equipment to even check that type of transmission. Called my daughter rude when she asked a question and hung up on her after stating she could pick up the car they were not going to fix it. This car has been in the shop over 5 times for 2 other issues. Now 3 transmissions while under warranty and all failed. This is not how a company should do business. I see many bad reviews and before purchasing from them I would also check out the better business bureau I also see they have some reports on there. I am very disappointed in the way this company is doing business and putting my daughter through all this. She has been nothing more than patient and professional where the staff was screaming at her. Not a good business to sell a bad car, a warranty and not fix the car. If you want to be along side the road 4 times for a transmission not fixed and terrible customer service buy from best deals!

Never ever will I let this company take advantage of me as a single woman coming in this business. I have all my paperwork and proof they are a terrible company. Spent over 10,000 for a vehicle that I got to drive less than 7 months. They have devastated my life and I have no options. I can’t afford all the repairs this vehicle needs. I feel completely blindsided by this company. Females alone please go elsewhere. They completely ruined my chances of ever having a nice vehicle. I can’t even afford to get a cluncker car because I have no money left. They are absolutely disgusting. My salesman at Best Deal blew me off, yet again. This company needs a complete overhaul, if this is how it works with a woman. Takung advantage of their lack of knowledge when it comes to vehicles.

It was a great experience not pushy and was done quickly also all my questions were answered

I have been dealing with this dealership for about fifteen years, have always had great experiences with them and they will do whatever they can to make sure you are completely happy. This time i dealt with chris at the truck store and again no matter the sales person, completely happy with the 2019 ram i just bought. I recommend anyone wanting a really good reliable vehicle and not get screwed over, go and check them out. I know i will again when i want something new.

I had the best car shopping experience with Best Deal Auto Sales. Upon looking at other dealerships, I continued to be drawn back to Best Deal. I enjoyed the experience of having multiple options to choose from. My experience with my sales rep was very pleasant and gave me ease and comfort. He brought any vehicle that I chose from other shops that weren’t local, to our local shop. This also saved me time and was very convenient for my schedule. Josh gave me lots of helpful information pertaining to the vehicle of my choice as well as my financing options. He explained all the benefits that Best Deal offers and he explained it very well and in great detail. I left Best Deal with a new confident as well as a beautiful SUV!! I would highly recommend Best Deal Auto Sales for the best car shopping experience as well as Josh as your sales representative. He’s awesome!! Thanks Best Deal Auto Sales.

Excellent He gave a good explanation and Description of all the paperwork He was very polite. I have highly recommend him to my friend.

Had excellent service in ft wayne. Josh was pleasant and a joy to work with. He was very informative and helpful.

ChatGPT ChatGPT Purchasing a new car can be a source of stress. What exacerbates this stress? Deceptive individuals who lack transparency and engage in unscrupulous behavior. AVOID ACQUIRING A VEHICLE FROM BEST DEAL AUTOS; CONSIDER ALTERNATIVE OPTIONS. Best Deal Auto has been associated with questionable practices, dishonesty, and a lack of integrity. Exercise caution as a buyer!

When we recently needed to buy a car, our son-in-law recommended Best Deals Auto. He had bought 3 cars from them and said he wouldn’t use anyone else, so I called, and a few weeks later we bought a car from them. We now understand why our son-in-law was so passionate about Best Deals—we are, too! Best Deals is unlike any used car dealership we have ever experienced. While shopping, we dropped in on a couple other dealers, and what a contrast! Unlike their competitors, Best Deals applied no pressure. No arm-twisting, no stalking, no misrepresentation! They showed us their cars and left it to us to decide if we were interested. They even searched for a couple weeks for other cars based on our desires. Then when we decided to buy, the process was simple. We know where we will go next time we need a car!

Recently searching for the right car at the right dealership became a no brainer with Best Deal Auto. The dealership had been business for 20+ years and a long time sales staff, I knew my needs were taking with the upmost consideration. I do appreciate their upfront, expert advice and support. Plus they are able to deal with any service needs way after the sale. Thanks Import Store we are very satisfied.