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Jamie S. was amazing. He worked hard for us to get us into our car. They do not sell junk. We drove over an hour to purchase our 2013 Yukon. Its perfect.... We will definitely be returning customers to Jamie and Warsaw, Indiana. Best dealership I’ve dealt with in my untold years of driving. I recommend them to anyone. 590 credit score. Not a buy here pay here.
Chris Jones , he went above and beyond to fix a few issues I had, I got upset at first but Chris says to me have we told you no yet, they did not tell... me no when ever I had a issue, they were excellent with dealing with it, I am comfortable saying best place I have ever delt with yet. Thanks again Chris, look him up for new truck and there selection was the best by far for used vehicles.
First time buyer here. Went in with a particular car in mind and the whole process went smooth and quick. Great customer service, would highly recommend.
Purchased an s7 site unseen. The vehicle is as if it was untouched - it is 7 years old and basically new. I’ve purchased many used vehicles I know what... normal wear and tear is. There is none. Smooth process. Delivery fee was slightly higher than expected. I’ll have the mechanicals confirmed but everything seems to check out. Thus far, condition of vehicle is surprising. I bought I carvana car once - this process, price and quality in total beat that hands down. Thx Brandon.
I stopped in to look at a car I had seen online. I walked through the parking lot looking at cars. They did not come out to help, greet me or even try... to get my business. (It was raining on and off but they could have at least popped out for a second or two.) So I went inside. They did not bother to even get up from their chair in the office to help me. Needless to say I walked out and left! They must be making so much money that they don't need the business. With customer service like that, I will find a car somewhere that cares about their customers. After reading reviews of them not liking to use carfax and selling cars that need thousands in repairs, I'm glad I left.
I wanted to buy a car and they would not sell me one if I didn’t buy there warranty for 2000.00 extra. What a ripoff
I purchased a 2013 Silverado from Best Deal in Warsaw. The vehicle was fairly clean. BDA doesn't like Carfax - they use AutoCheck - which is not the same.... they had no maintenance records and when i asked what they found when they brought the vehicle in the answer was nothing major. after driving the vehicle, it ran good, everything looked good - then i bought it and took it to the dealer to get some routine maintenance done. That's when i got the $1500 bill (should have been $2000, but i opted not to fix one issue that will last 6 months) for leaking hoses i couldn't see, new brakes that were wore down to nothing and a old battery. If you are buying a car from this dealer, take it to an independent mechanic to give it a once-over before buying. I guess the lesson is buyer beware. Silly me.
They have Great customer service!!! If you need to find a used or a new car I recommend checking them out. You will find great options and information
Great customer service. I bought a 2010 Lexus ES350 from here on Goshen Rd. in Dec. of 2019. Always treated with kindness and respect. Brandon is a great... and thorough salesman! Service shop is great, and what can I say about Tom the detailer- painter touch- up man is the best. He has always hooked me up all around. Let me add as an African American/Hispanic, and in these racially charged times, it's great to be treated with respect and as a long time customer !❤ I highly recommend Best Deal Auto sales!
Best customer service. They asked for my needs and sent me options to look at. Guided me with the details on paperwork so I could understand it.