Jaguar Land Rover Spokane

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
70 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 29, 2020

    Jordan and Cale at Spokane Jaguar Land Rover were amazing. This was a totally different experience than my last one in 2010 where I thought I would never... do business with Autonation again. I was only there to sell my car. Their ease and straightforwardness, competency, and no pressure approach made me comfortable and in doing so I am now buying a new car through them. This has turned my view of Autonation around and I would use them again and recommend them to any friend or family member. Great job Jordan and Cale!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Benjamin, thank you for taking the time to leave a review for us at Jaguar Spokane. We're happy we could meet your expectations! We're always here ...to provide exceptional service at a great value -- we hope you'll consider us again in the future!

  • 5.0 out of 5
    July 2, 2020

    I had an overall terrific experience. The staff really cared about my needs and exceeded my expectations. The buying process was friendly and open, at... no time did I feel “pressured” or “sold to” Land Rover/jag of Spokane is the most professional and friendly dealership I have experienced in 43 years!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Matthew, it means so much to us that you chose our dealership! We are pleased to hear you had such a positive experience with our team. As one o...f our valued customers we want to sincerely thank you for your business and we hope to see you here again down the road!

  • September 25, 2015

    One of the best experiences I've had while looking for new car. Joseph was amazing and was able to get me exactly what I wanted and within my budget. He... worked extra hard to make sure I was happy and not only was he extremely knowledgable and able to answer all my questions, but he was super fun and it was a nice change from all the previous car buying experiences I've had.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks! We're happy to help however possible. We hope to continue serving you for many years to come. Please do not hesitate to give us a call if ther...e is anything we can do for you.

  • 5.0 out of 5
    March 4, 2020

    My husband has an L4 that he services in Spokane, he had me drive a new Discovery as I had been looking for a new car. We live in Montana so having a... snow capable 4 wheel drive is essential. I LOVE, LOVE, LOVE my new Discovery. The staff at Spokane Land Rover bent over backwards to accommodate my busy schedule. They drove to my office to sign the paperwork, and then put my new car on a transport and brought it to me 3 hours away from their store. Service that is way over the top. I highly recommend this group, they couldn't have been better.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the warm recommendation of the team here at Jaguar Spokane. We're always here to provide exceptional service at a great value -- we... hope you'll consider us again in the future!

  • 5.0 out of 5
    February 28, 2020

    Other than a bit too many reminders (tel,email,text), the entire process was handled professionally....above expectations.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robert, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Until the next time we meet, take care!

  • 5.0 out of 5
    February 19, 2020

    Easy, friendly and informative. Test drive a must as dealership spent a lot of time explaining updates- I never felt rushed and they worked with my financial... concerns.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Janet, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need ...anything else! Have a wonderful day!

  • 5.0 out of 5
    February 19, 2020

    Thank you for great service on short notice. I would recommend you.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Tom, we are very happy to have provided you with such a positive experience! Again, we appreciate your recommendation of Land Rover Spokane and we ...hope to be of service again in the future.

  • 5.0 out of 5
    February 11, 2020

    I drive an off branded product but decide to take my vehicle here for service since the reviews were good and it?s close to my job.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Justin, we're glad to hear you are satisfied with your service. Don't hesitate to call us if you ever need anything. Be safe on the road!

  • 5.0 out of 5
    January 31, 2020

    I cannot say enough about this service center. It?s the very reason I am thinking about buying a new car through them. Service means everything to me and... these guys treat you like you are their only customer. It?s super personalized and they care you are happy. Hard to think of going to another dealer after three years of @Jaguarspokane

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Andrea, thank you for taking the time to leave a review for us at Land Rover Spokane. We're happy we could meet your expectations! If you have any ...further questions, please give us a call. We're always happy to help!

  • 5.0 out of 5
    January 27, 2020

    I was very pleased with the excellent warranty service I received at Land Rover Spokane,

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Richard, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need a...ny more help.

View More Reviews