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Uptown Imports

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (83 reviews)
Sales hours: 10:00am to 6:00pm
Service hours: 10:00am to 6:00pm
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Sales Service
Monday 10:00am–6:00pm 10:00am–6:00pm
Tuesday 10:00am–6:00pm 10:00am–6:00pm
Wednesday 10:00am–6:00pm 10:00am–6:00pm
Thursday 10:00am–6:00pm 10:00am–6:00pm
Friday 10:00am–6:00pm 10:30am–6:00pm
Saturday 10:00am–6:00pm 10:00am–6:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (83 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent and Professional Dealership

Overall experience was excellent! Nice and professional people. All of our expectations were meet. I would recommend this dealership anytime! Thank you for taking care of us!

Excellent and Professional Dealership

Overall experience was excellent! Nice and professional people. All of our expectations were meet. I would recommend this dealership anytime! Thank you for taking care of us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Working with Family

I was working with Angelo and got to know him personally. Family friendly environment, 5 stars across the board since they went the extra mile

Working with Family

I was working with Angelo and got to know him personally. Family friendly environment, 5 stars across the board since they went the extra mile

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Do not trust

I recently bought a car but when asked over the phone they said there was no damages and on the website it shows no damage and made sure not to show but there were large paint chips missing on several parts on the car, all four wheels had curb rash, damage to the A/C Condesor under the car, the corner of the hood was bent which should have never been taken off but for unknown reasons was,large scratches on the leather seats, the driver's side door was a darker color from where they had it repaint after an accident and the brake rotors had scaring on them and needs the brake pads. I purchased this car without seeing it because i was stationed overseas and wasn't able to come see it in person only got news on the cars condition after my dad picked it up and inspected it. I have the pictures of when they posted the ad and reality so they cant lie.

Do not trust

I recently bought a car but when asked over the phone they said there was no damages and on the website it shows no damage and made sure not to show but there were large paint chips missing on several parts on the car, all four wheels had curb rash, damage to the A/C Condesor under the car, the corner of the hood was bent which should have never been taken off but for unknown reasons was,large scratches on the leather seats, the driver's side door was a darker color from where they had it repaint after an accident and the brake rotors had scaring on them and needs the brake pads. I purchased this car without seeing it because i was stationed overseas and wasn't able to come see it in person only got news on the cars condition after my dad picked it up and inspected it. I have the pictures of when they posted the ad and reality so they cant lie.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Prices too high!!!!

Found a car I was interested in at this lot. Kelley Blue Book value was around $5K. Dealership wanted over $7K for it. I went to check it out in person, in hopes the price was negotiable (since I was paying cash). Car had more cosmetic damage than I had expected, and the A/C seemed to be struggling to stay cold. I pointed out the issues to the salesman, and told him I'd be willing to pay $5K cash for it (which is still more than the car is probably worth). He told me that was low, but asked me to come inside to see if we could work something out. He pulled the old "I have to go check with my manager" routine, and came back and said the lowest they could go was $6800. I told him "no, thanks" and walked. I get the feeling they price their cars high, to take advantage of buyers with bad credit. I have no problem going somewhere else to buy a car. Forget them!

Prices too high!!!!

Found a car I was interested in at this lot. Kelley Blue Book value was around $5K. Dealership wanted over $7K for it. I went to check it out in person, in hopes the price was negotiable (since I was paying cash). Car had more cosmetic damage than I had expected, and the A/C seemed to be struggling to stay cold. I pointed out the issues to the salesman, and told him I'd be willing to pay $5K cash for it (which is still more than the car is probably worth). He told me that was low, but asked me to come inside to see if we could work something out. He pulled the old "I have to go check with my manager" routine, and came back and said the lowest they could go was $6800. I told him "no, thanks" and walked. I get the feeling they price their cars high, to take advantage of buyers with bad credit. I have no problem going somewhere else to buy a car. Forget them!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Recomendados

Excelente Servicio y atención, encontramos el auto que queriamos por un precios justo y accessible, despues de buscar y buscar , en Uptown Imports encontramos lo que buscabamos! 100% recomendados, estamos totalmente satisfechos con la atención que recibimos y la compra que isimos !

Recomendados

Excelente Servicio y atención, encontramos el auto que queriamos por un precios justo y accessible, despues de buscar y buscar , en Uptown Imports encontramos lo que buscabamos! 100% recomendados, estamos totalmente satisfechos con la atención que recibimos y la compra que isimos !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Looking for an inexpensive used car for my son's first. Found a reliable car at a fair price and Angelo addressed any concerns we had, making sure that we were satisfied with our purchase.

Great experience

Looking for an inexpensive used car for my son's first. Found a reliable car at a fair price and Angelo addressed any concerns we had, making sure that we were satisfied with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Run don't walk away!

Don't be dazzled by the fancy web page with exotic vehicles. In my experience it's just another "back street" used car lot for those that have no other options. Buy at your own risk,

Run don't walk away!

Don't be dazzled by the fancy web page with exotic vehicles. In my experience it's just another "back street" used car lot for those that have no other options. Buy at your own risk,

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Do your own inspection

Looked a vehicle, had issues they didn't disclose that were easy to visually spot. Was not happy to have wasted my time.

Do your own inspection

Looked a vehicle, had issues they didn't disclose that were easy to visually spot. Was not happy to have wasted my time.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Thomwa

After finding the car that I was looking for on the internet, I called Uptown Imports and spoke with Angelo. He was very friendly and informative about the vehicle. Being 2.5 hours away I negotiated over the phone. When I came to the dealership I found the vehicle as described and clean. There was one minor part missing on the vehicle (rear window washer nozzle) and I asked that the dealership would include this in the sale. I did buy the vehicle and am well pleased. Also, the washer nozzle was delivered to my house via USPS as promised. I highly recommend this dealership and Angelo as a salesperson.

Thomwa

After finding the car that I was looking for on the internet, I called Uptown Imports and spoke with Angelo. He was very friendly and informative about the vehicle. Being 2.5 hours away I negotiated over the phone. When I came to the dealership I found the vehicle as described and clean. There was one minor part missing on the vehicle (rear window washer nozzle) and I asked that the dealership would include this in the sale. I did buy the vehicle and am well pleased. Also, the washer nozzle was delivered to my house via USPS as promised. I highly recommend this dealership and Angelo as a salesperson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1999 Mercedes Benz convertible

Uptown Imports was the best dealership I've ever been to and i am 65 years old Angelo was absolutely outstanding with his service and attention to detail there was no pressure the car was exactly as they stated I am very pleased they pick me up at the airport and return me to the airport after the purchase absolutely wonderful wonderful experience they have gained my trust and my confidence next time I make a purchase I won't even go to the dealership I'll just pay for it and have them ship it to me Uptown Imports mr. Oscar and Mr Angela trustworthy down to earth honest competent I can't say enough good things about these men in my experience after traveling over a thousand miles to get to their dealership

1999 Mercedes Benz convertible

Uptown Imports was the best dealership I've ever been to and i am 65 years old Angelo was absolutely outstanding with his service and attention to detail there was no pressure the car was exactly as they stated I am very pleased they pick me up at the airport and return me to the airport after the purchase absolutely wonderful wonderful experience they have gained my trust and my confidence next time I make a purchase I won't even go to the dealership I'll just pay for it and have them ship it to me Uptown Imports mr. Oscar and Mr Angela trustworthy down to earth honest competent I can't say enough good things about these men in my experience after traveling over a thousand miles to get to their dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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