Reviews
My sales consultant, Connor Knatcal, answered all my
My sales consultant, Connor Knatcal, answered all my questions and provided a lot of helpful information, without employing high pressure sales tactics. Overall, purchasing a new vehicle at Corwin Ford was a pleasant experience.
My sales consultant, Connor Knatcal, answered all my
My sales consultant, Connor Knatcal, answered all my questions and provided a lot of helpful information, without employing high pressure sales tactics. Overall, purchasing a new vehicle at Corwin Ford was a pleasant experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Corwin Ford of Springfield! Brandon Steinke, General Manager
Complete lack of integrity from top to bottom.
Complete lack of integrity from top to bottom. Director of sales refuses to speak with me about my complaint out of guilt. This place gives car salespeople a very bad name.
Complete lack of integrity from top to bottom.
Complete lack of integrity from top to bottom. Director of sales refuses to speak with me about my complaint out of guilt. This place gives car salespeople a very bad name.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Brandon Steinke, General Manager
Complete lack of integrity from top to bottom and they
Complete lack of integrity from top to bottom and they don’t care. Avoid avoid avoid.
Complete lack of integrity from top to bottom and they
Complete lack of integrity from top to bottom and they don’t care. Avoid avoid avoid.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Brandon Steinke, General Manager
Friendly.
Friendly. Things that were standard with new vehicles are only added for additional price. Markup is very great!
Friendly.
Friendly. Things that were standard with new vehicles are only added for additional price. Markup is very great!
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that David and Derrick had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon Steinke, General Manager
Getting new tires and maintenance service.
Getting new tires and maintenance service. The tire warranty was well explained to me by my service employee. All work was done in a timely manner.
Getting new tires and maintenance service.
Getting new tires and maintenance service. The tire warranty was well explained to me by my service employee. All work was done in a timely manner.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!
Purchased a used car that I had been looking for with the
Purchased a used car that I had been looking for with the help of Rich Hert. Rich was very helpful and made the process easy. They fixed a few minor things and had checked it out through their service department. Very happy with my purchase. Thanks Rich.
Purchased a used car that I had been looking for with the
Purchased a used car that I had been looking for with the help of Rich Hert. Rich was very helpful and made the process easy. They fixed a few minor things and had checked it out through their service department. Very happy with my purchase. Thanks Rich.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The best car buying experience I’ve ever had!
The best car buying experience I’ve ever had! Thank you Parker for your excellent assistance you made this buying process much easier and a joy! A shout out to all those involved at Corwin!
The best car buying experience I’ve ever had!
The best car buying experience I’ve ever had! Thank you Parker for your excellent assistance you made this buying process much easier and a joy! A shout out to all those involved at Corwin!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Melissa, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cayden was fantastic!
Cayden was fantastic! He spent time making sure our car buying experience was quick and easy. I highly recommend.
Cayden was fantastic!
Cayden was fantastic! He spent time making sure our car buying experience was quick and easy. I highly recommend.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Roger Branham , was patient and very helpful.
Roger Branham , was patient and very helpful. This man is the saleman to ask for if you want a great experience buying a vehicle. Andrew was a great help in figuring out what I needed . In all I say Corwin Ford did a great job.
Roger Branham , was patient and very helpful.
Roger Branham , was patient and very helpful. This man is the saleman to ask for if you want a great experience buying a vehicle. Andrew was a great help in figuring out what I needed . In all I say Corwin Ford did a great job.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Austin was very personable, he made the sale very smooth.
Austin was very personable, he made the sale very smooth. He was great help in switching vehicles.
Austin was very personable, he made the sale very smooth.
Austin was very personable, he made the sale very smooth. He was great help in switching vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car