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Thompson Buick, GMC, Cadillac

(868 reviews)
Visit Thompson Buick, GMC, Cadillac
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award

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New (417) 595-4632 (417) 595-4632
Used (417) 449-5274 (417) 449-5274
Service (417) 449-5280 (417) 449-5280

Inventory

See all 636 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2004.
Thompson Sales Company has been your trusted automotive destination in Springfield since 1919.

Discover our large selection of new Buick, GMC, and Cadillac vehicles as well as top-quality used cars, trucks, and SUVs.

From oil changes and brakes to tires and transmission service, we’ll take care of your vehicle regardless of the make and model. Our dealership boasts four GM World Class Technicians who know your GM vehicle inside and out.

Experience a family-oriented atmosphere with a team dedicated to your satisfaction.
Family Owned since 1919! Our family taking care of yours for more than 106 years.

Service center

Phone number (417) 449-5280

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(868 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thompson Buick, GMC, Cadillac from DealerRater.

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Mike Peters was a fantastic salesman and had a wonderful experience buying our new truck . Thanks for being on top of all our needs!!!

Mike Peters was a fantastic salesman and had a wonderful experience buying our new truck . Thanks for being on top of all our needs!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

We're happy you found our staff to be so supportive during your experience here at Thompson Buick GMC of Springfield. If you have any further questions, please give us a call. We're always happy to help!

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Bought a new truck from Thompson today. Very good experience. No pressure what so ever. Bought a couple accessories to add to my truck. They called me later to tell me the quoted price was wrong and that I owed less than what was quoted. They have a customer for the long term. Also, I took time to learn the family history. I like doing business with strong family values and tradition. Don't change a thing. You guys were great!!

Bought a new truck from Thompson today. Very good experience. No pressure what so ever. Bought a couple accessories to add to my truck. They called me later to tell me the quoted price was wrong and that I owed less than what was quoted. They have a customer for the long term. Also, I took time to learn the family history. I like doing business with strong family values and tradition. Don't change a thing. You guys were great!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Brent was the best! Super easy to work with! Everyone was fair and honest. Did not feel pressured at all. Will definitely do business at Thompson again! Love my new car!

Brent was the best! Super easy to work with! Everyone was fair and honest. Did not feel pressured at all. Will definitely do business at Thompson again! Love my new car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Brent was the best! Super easy to work with! Everyone was fair and honest. Did not feel pressured at all. Will definitely do business at Thompson again! Love my new car!

Brent was the best! Super easy to work with! Everyone was fair and honest. Did not feel pressured at all. Will definitely do business at Thompson again! Love my new car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Ashley, we're happy you found our staff to be so supportive during your experience here at Thompson Buick GMC of Springfield. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Traveled 4 hours to purchase our dream car and Bobby Duncan was probably the best salesperson I’ve ever dealt with! The purchase was so smooth. I just wish they were closer to our home!

Traveled 4 hours to purchase our dream car and Bobby Duncan was probably the best salesperson I’ve ever dealt with! The purchase was so smooth. I just wish they were closer to our home!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Greg and Charlie were the best! Greg listened so carefully to my descriptions and we even came up with new phrases to help communicate. Both connected on a professional and personal level to make for a great experience.

Greg and Charlie were the best! Greg listened so carefully to my descriptions and we even came up with new phrases to help communicate. Both connected on a professional and personal level to make for a great experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Recently purchased a GMC AT4 from Thompson’s GMC in Springfield. David had his work cut out for him as I had just left another car lot feeling insulted and rather upset. However David blew me away with his kind personality and willingness to sell me a truck that made me feel like I was not only getting a good deal on but I enjoyed the experience as well. Thanks David I will be seeing you again.

Recently purchased a GMC AT4 from Thompson’s GMC in Springfield. David had his work cut out for him as I had just left another car lot feeling insulted and rather upset. However David blew me away with his kind personality and willingness to sell me a truck that made me feel like I was not only getting a good deal on but I enjoyed the experience as well. Thanks David I will be seeing you again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please don't hesitate to reach out!

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My wife and I traveled 1100 miles to buy our 2026 Yukon Denali from Thompson , Vince and everyone at the dealership was a pleasure to deal with . We will be buying our future vehicles from Vince , it was worth the drive . Thanks Vince and everyone at Thompson !

My wife and I traveled 1100 miles to buy our 2026 Yukon Denali from Thompson , Vince and everyone at the dealership was a pleasure to deal with . We will be buying our future vehicles from Vince , it was worth the drive . Thanks Vince and everyone at Thompson !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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We recently purchased a new GMC 2500HD from Thompson Buick GMC. This was an out of state purchase for us, we live in Mississippi 500 miles away and Jace made the entire experience outstanding. He was incredibly professional, kind, and easy to work with from start to finish. Jace took the time to answer all of the questions we had before we made the trip there, (out of state sales taxes, financing, etc) When we arrived, they had everything ready for us and we had everything we needed. Chris in Financing was outstanding as well. He made everything smooth and easy. He took the time to explain all the facts and figures in a way to make it very easy to understand. I can honestly say this was the best buying experience we’ve ever had. Everyone we interacted with was very helpful and accommodating.

We recently purchased a new GMC 2500HD from Thompson Buick GMC. This was an out of state purchase for us, we live in Mississippi 500 miles away and Jace made the entire experience outstanding. He was incredibly professional, kind, and easy to work with from start to finish. Jace took the time to answer all of the questions we had before we made the trip there, (out of state sales taxes, financing, etc) When we arrived, they had everything ready for us and we had everything we needed. Chris in Financing was outstanding as well. He made everything smooth and easy. He took the time to explain all the facts and figures in a way to make it very easy to understand. I can honestly say this was the best buying experience we’ve ever had. Everyone we interacted with was very helpful and accommodating.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Thompson Buick GMC of Springfield! If you have any further questions, please don't hesitate to reach out!

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We recently purchased a new GMC 2500HD from Thompson Buick GMC. This was an out of state purchase for us, we live in Mississippi 500 miles away and Jace made the entire experience outstanding. He was incredibly professional, kind, and easy to work with from start to finish. Jace took the time to answer all of the questions we had before we made the trip there, (out of state sales taxes, financing, etc) When we arrived, they had everything ready for us and we had everything we needed. Chris in Financing was outstanding as well. He made everything smooth and easy. He took the time to explain all the facts and figures in a way to make it very easy to understand. I can honestly say this was the best buying experience we’ve ever had. Everyone we interacted with was very helpful and accommodating.

We recently purchased a new GMC 2500HD from Thompson Buick GMC. This was an out of state purchase for us, we live in Mississippi 500 miles away and Jace made the entire experience outstanding. He was incredibly professional, kind, and easy to work with from start to finish. Jace took the time to answer all of the questions we had before we made the trip there, (out of state sales taxes, financing, etc) When we arrived, they had everything ready for us and we had everything we needed. Chris in Financing was outstanding as well. He made everything smooth and easy. He took the time to explain all the facts and figures in a way to make it very easy to understand. I can honestly say this was the best buying experience we’ve ever had. Everyone we interacted with was very helpful and accommodating.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Roy, thank you for your kind review; we are happy to pass along your comments to the team here at Thompson Buick GMC of Springfield! We are always more than happy to assist you if anything else comes up. Take care!

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