Reviews
Mike Peters, Thompson Sales, was wonderful to work with.
Mike Peters, Thompson Sales, was wonderful to work with. No hassle, friendly, informative, and made us feel Very comfortable in the buying process. Carole was great too. Made the finance process easy and seamless. We are repeat customers due to Thompson Sales meeting our needs provided by their exceptional customer service team!
Mike Peters, Thompson Sales, was wonderful to work with.
Mike Peters, Thompson Sales, was wonderful to work with. No hassle, friendly, informative, and made us feel Very comfortable in the buying process. Carole was great too. Made the finance process easy and seamless. We are repeat customers due to Thompson Sales meeting our needs provided by their exceptional customer service team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Randy, thank you for your kind review; we are happy to pass along your comments to the team here at Thompson Buick GMC of Springfield! We sincerely value your business and look forward to your next visit!
Every person we dealt with at the dealership was so
Every person we dealt with at the dealership was so helpful and friendly. Customer satisfaction seems to be their primary goal.
Every person we dealt with at the dealership was so
Every person we dealt with at the dealership was so helpful and friendly. Customer satisfaction seems to be their primary goal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chris Jones did a great job handling our purchase.
Chris Jones did a great job handling our purchase. The entire team was helpful, attentive, and answered all our questions. Highly recommend Chris and Thompson Sales!
Chris Jones did a great job handling our purchase.
Chris Jones did a great job handling our purchase. The entire team was helpful, attentive, and answered all our questions. Highly recommend Chris and Thompson Sales!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service.
Excellent customer service. 5 time repeat customer with Vincent Hamilton. Always taking care of us.
Excellent customer service.
Excellent customer service. 5 time repeat customer with Vincent Hamilton. Always taking care of us.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service.
Excellent customer service. We are 5 time repeat customer with our same salesman Vince Hamilton.
Excellent customer service.
Excellent customer service. We are 5 time repeat customer with our same salesman Vince Hamilton.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brent was very helpful in finding the vehicle i was
Brent was very helpful in finding the vehicle i was interested in. He brought it around to the front of the building so i could look at it close up and take a test drive. I had made up my mind what I was looking for and they didnt try to sell me anything different. Staff was friendly enough.
Brent was very helpful in finding the vehicle i was
Brent was very helpful in finding the vehicle i was interested in. He brought it around to the front of the building so i could look at it close up and take a test drive. I had made up my mind what I was looking for and they didnt try to sell me anything different. Staff was friendly enough.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Traded our truck in and the entire process was excellent.
Traded our truck in and the entire process was excellent. Treated fairly and completed the deal. Brent, Digger & Chris were excellent!!
Traded our truck in and the entire process was excellent.
Traded our truck in and the entire process was excellent. Treated fairly and completed the deal. Brent, Digger & Chris were excellent!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dan, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I just started looking for a new Cadillac ct5 and Tito
I just started looking for a new Cadillac ct5 and Tito did a awesome job helping me out wasn't too pushy but was there when I had any questions. Most definitely will be back
I just started looking for a new Cadillac ct5 and Tito
I just started looking for a new Cadillac ct5 and Tito did a awesome job helping me out wasn't too pushy but was there when I had any questions. Most definitely will be back
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Best dealership!
Best dealership! We are repeat customers and love the service at Thompsons. Bought 2 vehicles on Saturday. Thanks Brent Morris and AJ Service department is wonderful ask for Austin Robert at the Quick Lube is my favorite! Always helpful and nice.
Best dealership!
Best dealership! We are repeat customers and love the service at Thompsons. Bought 2 vehicles on Saturday. Thanks Brent Morris and AJ Service department is wonderful ask for Austin Robert at the Quick Lube is my favorite! Always helpful and nice.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Non-pressure experience, there is nothing worse than a
Non-pressure experience, there is nothing worse than a hovering salesman. I was allowed to view the vehicles on the lot without pressure or unsolicited commentary. When I did have any questions, I was greeted with a friendly smile and courteous response.
Non-pressure experience, there is nothing worse than a
Non-pressure experience, there is nothing worse than a hovering salesman. I was allowed to view the vehicles on the lot without pressure or unsolicited commentary. When I did have any questions, I was greeted with a friendly smile and courteous response.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your satisfaction is important to us, so we want to sincerely thank you for choosing Thompson Buick GMC of Springfield and we hope to see you again soon!