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Thompson Buick, GMC, Cadillac

(1,010 reviews)
Visit Thompson Buick, GMC, Cadillac
Sales hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
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New (417) 595-4632 (417) 595-4632
Used (417) 449-5274 (417) 449-5274
Service (417) 449-5280 (417) 449-5280

Inventory

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About our dealership

This seller has been on Cars.com since June 2004.
Thompson Sales Company has been your trusted automotive destination in Springfield since 1919.

Discover our large selection of new Buick, GMC, and Cadillac vehicles as well as top-quality used cars, trucks, and SUVs.

From oil changes and brakes to tires and transmission service, we’ll take care of your vehicle regardless of the make and model. Our dealership boasts four GM World Class Technicians who know your GM vehicle inside and out.

Experience a family-oriented atmosphere with a team dedicated to your satisfaction.
Family Owned since 1919! Our family taking care of yours for more than 106 years.

Service center

Phone number (417) 449-5280

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thompson Buick, GMC, Cadillac from DealerRater.

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Had a great experience at this dealership! Highly recommend Patrick! Top notch salesman and quality selection of vehicles.

Had a great experience at this dealership! Highly recommend Patrick! Top notch salesman and quality selection of vehicles.

Rating breakdown (out of 5):
Customer service
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Buying process
—
Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Keedin was great, and the moment I spoke to him after talking to several salesmen, I knew I had found my guy; everything about him seemed pure, honest, and trustworthy. I definitely recommend Keedin and Thompson Sales Company; everyone there was awesome and made me feel very special. For example, Keedin came and picked me up personally from the airport and actually beat me there. Also, we had a misunderstanding in the finance department, and a manager there by the name of Digger went beyond the call of duty for me and handled it right away. That is why I say this entire dealership is great; if you are ever in the area, ask for Keedin.

Keedin was great, and the moment I spoke to him after talking to several salesmen, I knew I had found my guy; everything about him seemed pure, honest, and trustworthy. I definitely recommend Keedin and Thompson Sales Company; everyone there was awesome and made me feel very special. For example, Keedin came and picked me up personally from the airport and actually beat me there. Also, we had a misunderstanding in the finance department, and a manager there by the name of Digger went beyond the call of duty for me and handled it right away. That is why I say this entire dealership is great; if you are ever in the area, ask for Keedin.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Keeden was very knowledgeable about the vehicle we were purchasing. There was a lot of inventory on the lot.

Keeden was very knowledgeable about the vehicle we were purchasing. There was a lot of inventory on the lot.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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It was, hands down the best exoeryweve ever had buying a vehicle. From our first interaction with Justin “Tito” Amarillas and then with John Cosa, they made us feel like part of The Thompson family. Tito, began working with my wife via the Buick (GM) website, then text and phone which led to my wife being shown the Buick Envista xx and then her test driving it. She had seen several Envista’s on the road and an image and experience in her mind before she ever drove it. She wanted to know more about it and see if it was going to live up to everything she envisioned. The Envista xx did not disappoint. Tito answered all of her questions and they worked out the numbers and then it was up to me. Tito knew after talking with my wife that we would be buying, we just didn’t know when because the company I work for had just been sold and we didn’t have a lot of details about what was going to happen. She asked him to give her two days and then reach out and she’d have a decision for him. He did not call, text or email us relentlessly, Tito waited the two days and then called her. We decided to buy our Envista. Tito sent us the link for financing told us a member of the finance team would call us. John Cosa was wonderful to work with. He got approved right away and we setup for a Saturday delivery. When we arrived Tito was ready for me to take the Envista for a test drive, I told him that my wife drove it, she loved it and that it ticked off all the boxes for what we were wanting in a new vehicle. I told him that I trusted my wife’s opinion and decision about the Envista, so I didn’t take for a test drive. Tito let John know we were ready to do the paperwork and to start enjoying our beautiful new Buick Envista xx. John, got us a great rate and he got us in and out of the finance office in about 45 minutes. We’ve had multiple people ask about the Envista and where we bought it. All of them can’t believe that it’s a Buick because it looks so high end similar to a Porsche, Lexus or a BMW. We then tell them that Thompson is the place to go for their next vehicle. Our daughter is planning on getting her next vehicle from Thompson and we will definitely be back for our next purchase. Thank you, Tito and John for your wonderful service. You are great assets to Thompson Buick GMC Cadillac.

It was, hands down the best exoeryweve ever had buying a vehicle. From our first interaction with Justin “Tito” Amarillas and then with John Cosa, they made us feel like part of The Thompson family. Tito, began working with my wife via the Buick (GM) website, then text and phone which led to my wife being shown the Buick Envista xx and then her test driving it. She had seen several Envista’s on the road and an image and experience in her mind before she ever drove it. She wanted to know more about it and see if it was going to live up to everything she envisioned. The Envista xx did not disappoint. Tito answered all of her questions and they worked out the numbers and then it was up to me. Tito knew after talking with my wife that we would be buying, we just didn’t know when because the company I work for had just been sold and we didn’t have a lot of details about what was going to happen. She asked him to give her two days and then reach out and she’d have a decision for him. He did not call, text or email us relentlessly, Tito waited the two days and then called her. We decided to buy our Envista. Tito sent us the link for financing told us a member of the finance team would call us. John Cosa was wonderful to work with. He got approved right away and we setup for a Saturday delivery. When we arrived Tito was ready for me to take the Envista for a test drive, I told him that my wife drove it, she loved it and that it ticked off all the boxes for what we were wanting in a new vehicle. I told him that I trusted my wife’s opinion and decision about the Envista, so I didn’t take for a test drive. Tito let John know we were ready to do the paperwork and to start enjoying our beautiful new Buick Envista xx. John, got us a great rate and he got us in and out of the finance office in about 45 minutes. We’ve had multiple people ask about the Envista and where we bought it. All of them can’t believe that it’s a Buick because it looks so high end similar to a Porsche, Lexus or a BMW. We then tell them that Thompson is the place to go for their next vehicle. Our daughter is planning on getting her next vehicle from Thompson and we will definitely be back for our next purchase. Thank you, Tito and John for your wonderful service. You are great assets to Thompson Buick GMC Cadillac.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I’ve already written two reviews, one of which is on this page. I had a very good experience. Jace was a great salesman and the dealership is great!

I’ve already written two reviews, one of which is on this page. I had a very good experience. Jace was a great salesman and the dealership is great!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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We have bought multiple vehicles from Thompson. Always a pleasure to work with them. Tristan was awesome to work with and will go to him for future vehicles. He is just the best!

We have bought multiple vehicles from Thompson. Always a pleasure to work with them. Tristan was awesome to work with and will go to him for future vehicles. He is just the best!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I had seen a Buick Enclave in a parking lot and really liked the look. I contacted Jace and set up time to meet. He was wonderful to work with. Very personable and made me feel comfortable as I looked at the Enclave and he answered all my questions. He took the time to help me set up the screen in my new Enclave for easy use and answered all my questions about how to use it.

I had seen a Buick Enclave in a parking lot and really liked the look. I contacted Jace and set up time to meet. He was wonderful to work with. Very personable and made me feel comfortable as I looked at the Enclave and he answered all my questions. He took the time to help me set up the screen in my new Enclave for easy use and answered all my questions about how to use it.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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We had a dealing with Alek Mendez he was honestly so wonderful he was super down to earth and made the truck shopping feel easier. I would definitely recommend him to anyone shopping for a new or used vehicle he will take care of you from start to finish!

We had a dealing with Alek Mendez he was honestly so wonderful he was super down to earth and made the truck shopping feel easier. I would definitely recommend him to anyone shopping for a new or used vehicle he will take care of you from start to finish!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Jace was great to work with. Trustworthy, fare, speedy process. I have delt with and bought several GMC at other facilities, none come close to Thompsons

Jace was great to work with. Trustworthy, fare, speedy process. I have delt with and bought several GMC at other facilities, none come close to Thompsons

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Without question Thompson. Buick, GMC, Cadillac dealership has been the best we have ever worked with. Funny story, We went to them to purchase touchup paint for my 2025 Cadillac XT6 and ended up trading two vehicles in on a 2026 Yukon Denali. What makes them our go to dealership: 1.They truly want to make you happy and they work really hard to give you the best deal possible. 2. They are honest and trustworthy. 3. They are patient working with you through the process. 4. Their service department is outstanding. 5. Vehicle selection is amazing and stock is unsurpassed. 6. Vehicles are detailed and filled with fuel upon final closing. 7. Graciously work with you and always remain professional. 8. Their finance department is fast and works to get you the best rate possible. We have purchased three vehicles from them over the past 16 years and Kandy and I trust them to give us the best price without any surprises. Our most recent purchase, 2026 Yukon Denali, and we couldn’t be more satisfied! Our salesman, Hunter Angel was, and always has been, exceptionally pleasant to work with. We consider him family. He follows through and stays in contact with you throughout the entire process. We didn’t have to continuously call them to pull information…kept us in the loop. Thank you Thompson’s and especially our friend…Hunter!!!!! You will always be our dealership. Tom & Kandy Murphy

Without question Thompson. Buick, GMC, Cadillac dealership has been the best we have ever worked with. Funny story, We went to them to purchase touchup paint for my 2025 Cadillac XT6 and ended up trading two vehicles in on a 2026 Yukon Denali. What makes them our go to dealership: 1.They truly want to make you happy and they work really hard to give you the best deal possible. 2. They are honest and trustworthy. 3. They are patient working with you through the process. 4. Their service department is outstanding. 5. Vehicle selection is amazing and stock is unsurpassed. 6. Vehicles are detailed and filled with fuel upon final closing. 7. Graciously work with you and always remain professional. 8. Their finance department is fast and works to get you the best rate possible. We have purchased three vehicles from them over the past 16 years and Kandy and I trust them to give us the best price without any surprises. Our most recent purchase, 2026 Yukon Denali, and we couldn’t be more satisfied! Our salesman, Hunter Angel was, and always has been, exceptionally pleasant to work with. We consider him family. He follows through and stays in contact with you throughout the entire process. We didn’t have to continuously call them to pull information…kept us in the loop. Thank you Thompson’s and especially our friend…Hunter!!!!! You will always be our dealership. Tom & Kandy Murphy

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Thompson Buick GMC of Springfield. We are always more than happy to assist you if anything else comes up. Take care!

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