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Thompson Buick, GMC, Cadillac

(1,006 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (417) 595-4632 (417) 595-4632
Used (417) 449-5274 (417) 449-5274
Service (417) 449-5280 (417) 449-5280

Inventory

See all 26 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2004.
Thompson Sales Company has been your trusted automotive destination in Springfield since 1919.

Discover our large selection of new Buick, GMC, and Cadillac vehicles as well as top-quality used cars, trucks, and SUVs.

From oil changes and brakes to tires and transmission service, we’ll take care of your vehicle regardless of the make and model. Our dealership boasts four GM World Class Technicians who know your GM vehicle inside and out.

Experience a family-oriented atmosphere with a team dedicated to your satisfaction.
Family Owned since 1919! Our family taking care of yours for more than 106 years.

Service center

Phone number (417) 449-5280

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

(1,006 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thompson Buick, GMC, Cadillac from DealerRater.

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I’ve already written two reviews, one of which is on this page. I had a very good experience. Jace was a great salesman and the dealership is great!

I’ve already written two reviews, one of which is on this page. I had a very good experience. Jace was a great salesman and the dealership is great!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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We have bought multiple vehicles from Thompson. Always a pleasure to work with them. Tristan was awesome to work with and will go to him for future vehicles. He is just the best!

We have bought multiple vehicles from Thompson. Always a pleasure to work with them. Tristan was awesome to work with and will go to him for future vehicles. He is just the best!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I had seen a Buick Enclave in a parking lot and really liked the look. I contacted Jace and set up time to meet. He was wonderful to work with. Very personable and made me feel comfortable as I looked at the Enclave and he answered all my questions. He took the time to help me set up the screen in my new Enclave for easy use and answered all my questions about how to use it.

I had seen a Buick Enclave in a parking lot and really liked the look. I contacted Jace and set up time to meet. He was wonderful to work with. Very personable and made me feel comfortable as I looked at the Enclave and he answered all my questions. He took the time to help me set up the screen in my new Enclave for easy use and answered all my questions about how to use it.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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We had a dealing with Alek Mendez he was honestly so wonderful he was super down to earth and made the truck shopping feel easier. I would definitely recommend him to anyone shopping for a new or used vehicle he will take care of you from start to finish!

We had a dealing with Alek Mendez he was honestly so wonderful he was super down to earth and made the truck shopping feel easier. I would definitely recommend him to anyone shopping for a new or used vehicle he will take care of you from start to finish!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Jace was great to work with. Trustworthy, fare, speedy process. I have delt with and bought several GMC at other facilities, none come close to Thompsons

Jace was great to work with. Trustworthy, fare, speedy process. I have delt with and bought several GMC at other facilities, none come close to Thompsons

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Without question Thompson. Buick, GMC, Cadillac dealership has been the best we have ever worked with. Funny story, We went to them to purchase touchup paint for my 2025 Cadillac XT6 and ended up trading two vehicles in on a 2026 Yukon Denali. What makes them our go to dealership: 1.They truly want to make you happy and they work really hard to give you the best deal possible. 2. They are honest and trustworthy. 3. They are patient working with you through the process. 4. Their service department is outstanding. 5. Vehicle selection is amazing and stock is unsurpassed. 6. Vehicles are detailed and filled with fuel upon final closing. 7. Graciously work with you and always remain professional. 8. Their finance department is fast and works to get you the best rate possible. We have purchased three vehicles from them over the past 16 years and Kandy and I trust them to give us the best price without any surprises. Our most recent purchase, 2026 Yukon Denali, and we couldn’t be more satisfied! Our salesman, Hunter Angel was, and always has been, exceptionally pleasant to work with. We consider him family. He follows through and stays in contact with you throughout the entire process. We didn’t have to continuously call them to pull information…kept us in the loop. Thank you Thompson’s and especially our friend…Hunter!!!!! You will always be our dealership. Tom & Kandy Murphy

Without question Thompson. Buick, GMC, Cadillac dealership has been the best we have ever worked with. Funny story, We went to them to purchase touchup paint for my 2025 Cadillac XT6 and ended up trading two vehicles in on a 2026 Yukon Denali. What makes them our go to dealership: 1.They truly want to make you happy and they work really hard to give you the best deal possible. 2. They are honest and trustworthy. 3. They are patient working with you through the process. 4. Their service department is outstanding. 5. Vehicle selection is amazing and stock is unsurpassed. 6. Vehicles are detailed and filled with fuel upon final closing. 7. Graciously work with you and always remain professional. 8. Their finance department is fast and works to get you the best rate possible. We have purchased three vehicles from them over the past 16 years and Kandy and I trust them to give us the best price without any surprises. Our most recent purchase, 2026 Yukon Denali, and we couldn’t be more satisfied! Our salesman, Hunter Angel was, and always has been, exceptionally pleasant to work with. We consider him family. He follows through and stays in contact with you throughout the entire process. We didn’t have to continuously call them to pull information…kept us in the loop. Thank you Thompson’s and especially our friend…Hunter!!!!! You will always be our dealership. Tom & Kandy Murphy

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Thompson Buick GMC of Springfield. We are always more than happy to assist you if anything else comes up. Take care!

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We had an excellent experience working with Jace! He was professional, efficient, and made the process incredibly smooth. We drove several hours to purchase with a trade-in and two toddlers in tow; so we especially appreciated how well he coordinated everything ahead of time. Jace was knowledgeable, responsive, and genuinely easy to work with. His professionalism and attention to detail made a big difference in our experience. We would absolutely recommend Jace/Thompson Sales to anyone looking for a straightforward, professional, and hassle-free experience!

We had an excellent experience working with Jace! He was professional, efficient, and made the process incredibly smooth. We drove several hours to purchase with a trade-in and two toddlers in tow; so we especially appreciated how well he coordinated everything ahead of time. Jace was knowledgeable, responsive, and genuinely easy to work with. His professionalism and attention to detail made a big difference in our experience. We would absolutely recommend Jace/Thompson Sales to anyone looking for a straightforward, professional, and hassle-free experience!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Anne, thank you for your kind review; we are happy to pass along your comments to the team here at Thompson Buick GMC of Springfield! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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First time dealing with Jace, and was impressed with his professionalism. Easy to talk with and puts customer’s needs first. Highly recommend Thompson Sales.

First time dealing with Jace, and was impressed with his professionalism. Easy to talk with and puts customer’s needs first. Highly recommend Thompson Sales.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!

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Jace was absolutely amazing! As a woman buying a car alone he made it no pressure easy fast and uncomfortable experience showed me what was available in my budget made the deal easy and fast for everyone involved. The experience was quick and easy. Jace is very efficient and extremely. I would definitely recommend people to him and also buy a card from him again in the future.

Jace was absolutely amazing! As a woman buying a car alone he made it no pressure easy fast and uncomfortable experience showed me what was available in my budget made the deal easy and fast for everyone involved. The experience was quick and easy. Jace is very efficient and extremely. I would definitely recommend people to him and also buy a card from him again in the future.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Thompson Buick GMC of Springfield and we hope to see you again soon!

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We had such a great experience purchasing our vehicle! From start to finish, everyone was friendly, helpful, and made the entire process easy and stress-free. We never felt pressured and truly felt like they cared about helping us find the right vehicle for our family. We’re extremely happy with our purchase and would definitely recommend this dealership to anyone looking for a new vehicle. Thank you for making the whole experience such a great one! We will definitely be back for our next vehicle!

We had such a great experience purchasing our vehicle! From start to finish, everyone was friendly, helpful, and made the entire process easy and stress-free. We never felt pressured and truly felt like they cared about helping us find the right vehicle for our family. We’re extremely happy with our purchase and would definitely recommend this dealership to anyone looking for a new vehicle. Thank you for making the whole experience such a great one! We will definitely be back for our next vehicle!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Kelsey, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any further questions, please give us a call. We're always happy to help!

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