Thompson Buick, GMC, Cadillac

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4.8
(639 reviews)
Visit Thompson Buick, GMC, Cadillac
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Service Sales
Monday 7:30am–6:00pm 8:30am–7:00pm
Tuesday 7:30am–6:00pm 8:30am–7:00pm
Wednesday 7:30am–6:00pm 8:30am–7:00pm
Thursday 7:30am–6:00pm 8:30am–7:00pm
Friday 7:30am–6:00pm 8:30am–7:00pm
Saturday 8:00am–5:00pm 8:30am–6:00pm
Sunday Closed Closed
New (417) 595-4632 (417) 595-4632
Used (417) 449-5274 (417) 449-5274
Service (417) 449-5280 (417) 449-5280

Inventory

See all 148 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2004.
Our goal is to give you an interactive tour of our new and used Buick Cadillac GMC inventory as well as allow you to conveniently get a quote schedule a service appointment or apply for financing.

At our Missouri Buick Cadillac GMC dealership in Springfield we have devoted ourselves to helping and serving our customers to the best of our ability. We look forward to doing business with you at our Missouri Buick Cadillac GMC dealership and thanks again for visiting our Buick Cadillac GMC dealer website on Cars.com.
Family Owned since 1919! Our family taking care of yours for 100 years.

Service center

Phone number (417) 449-5280

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

4.8
(639 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

Wade moyer 2022 sierra

This was the second time in for the brakes squeaking and of course y?all couldn?t duplicate the issue but once again as the porter was bringing the vehicle to the service drive for me the brakes squeaked. I also had a complaint about the drivers window squeaking when rolling up and down some idiot put grease on the seal to make it stop squeaking and it did stop it but now there is grease on my drivers window no matter how many times I?ve wiped it off everytime I roll the window down there is grease smeared on my window again. I will give Quentin a positive mark he?s the first one at Thompson that has been courteous and at least sounded like he wanted to help. My first service writer Phil is a complete fool he talked to me like I had know idea what I was talking about as well as butch the service manager he was the same way they both tried to tell me that squeaking brakes were normal to some extent. It sounds like I?m driving a dump truck! The dealership where I bought the truck told me there is a service bulletin for squeaking brakes and they ordered the pads and contacted me when they got them in now I just have to make time on my next trip to texas to get it in there because Thompson is not capable of fixing the issue.

Dealer response

Hello, we regret to hear that your experience with us was not a more positive one. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (417) 763-6811 so we can work towards a resolution. We look forward to hearing from you. Take care!

5.0

Fantastic buying Experience

By far the best car buying experience we've encountered! Our salesperson Bobby Duncan was awesome and is highly recommended! If you're in the market to buy a vehicle you definitely need to give them a shot!

Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

5.0

Professional salesman

Our salesman, Mike Peters, deserves the highest rating possible. He knew all aspects of the cars we were looking at. He was able to walk us through the purchase process seamlessly and professionally.

Dealer response

Hi, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you for choosing Thompson Buick GMC of Springfield and we hope to see you again.

5.0

Everyone was really nice and helpful.

Everyone was really nice and helpful. I am a straight forward person and so was Vince and adam.

Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Thompson Buick GMC of Springfield! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

Very easy to work with!

Very easy to work with! Would recommend for anyone looking to purchase a new or used vehicle. They were very friendly and had a no pressure sales approach which was refreshing!

Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

5.0

It was a quick and easy process.

It was a quick and easy process. They even had the vehicle I wanted in a color I liked. I was able to get get a great vehicle. We have used Thompson in the past and will use them in the future.

Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

5.0

Great car at a great price.

"Big Steve" was very helpful and knowledgeable while not being pushy. Entire staff was helpful and made this a very enjoyable experience. Definitely recommend Thompson sales.

Dealer response

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! Thanks again for the recommendation, and have an amazing day!

5.0

Buying a new Buick from a very friendly dealership

I had great experience purchasing a new Buick from Thompson auto sales.Scott Holleman was very friendly and helpful finding my Buick. I was very impressed with the dealership

Dealer response

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

Buick Enclave

Both the salesman, Steve, and finance associate, Mike, were very friendly and helpful. They told us the process, what they would do and they followed through on their commitments. Overall a pleasant experience.

Dealer response

Hello, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

5.0

We had a great experience with Thompsons.

We had a great experience with Thompsons. Everyone was very pleasant, helpful and committed to their job. Will do business with them again. We highly recommend them.

Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again for the recommendation, and have an amazing day!

Read all 639 reviews