Reviews
Write a reviewBuyer beware
I had been a terrible experience with Dan Kuehn and his sales associate Shelly. first it started off great and then within 20 days my check engine light came on and started flashing. they gave me a different car after i put 1700 more down and within 35 days of that car it broke down on the side of the highway. I had to get it towed there. When I went and confronted him about it I was slightly frustrated but not aggressive however he and his sales associate verbally screamed at me very aggressively with no apology instead of being professional and understanding. For the second vehicle I called and explained what was happening with the vehicle he accuse me of lying about the issues and I’m only saying that the vehicle needed to be returned because I couldn’t afford to put tags on the vehicle. Meanwhile I’m on the side of the highway waiting for a tow truck as my electrical and power steering went out while I was doing 70 miles an hour on the highway. Might I add they don’t include taxes title and license with the loan ( which reputable dealers do.)they make you do it on your own then he claimed he fixed the vehicle but there’s no proof of that. the issue w the 2nd was an electrical issue with the alternator however it is my belief that he just changed or charge the battery although he told me he replace the alternator. These reviews before me must be fake, because it is well known around the Sioux City area that he has crap service. I am new to the area and did not know this but now I have found out
Buyer beware
I had been a terrible experience with Dan Kuehn and his sales associate Shelly. first it started off great and then within 20 days my check engine light came on and started flashing. they gave me a different car after i put 1700 more down and within 35 days of that car it broke down on the side of the highway. I had to get it towed there. When I went and confronted him about it I was slightly frustrated but not aggressive however he and his sales associate verbally screamed at me very aggressively with no apology instead of being professional and understanding. For the second vehicle I called and explained what was happening with the vehicle he accuse me of lying about the issues and I’m only saying that the vehicle needed to be returned because I couldn’t afford to put tags on the vehicle. Meanwhile I’m on the side of the highway waiting for a tow truck as my electrical and power steering went out while I was doing 70 miles an hour on the highway. Might I add they don’t include taxes title and license with the loan ( which reputable dealers do.)they make you do it on your own then he claimed he fixed the vehicle but there’s no proof of that. the issue w the 2nd was an electrical issue with the alternator however it is my belief that he just changed or charge the battery although he told me he replace the alternator. These reviews before me must be fake, because it is well known around the Sioux City area that he has crap service. I am new to the area and did not know this but now I have found out
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Arland and Dan are simply the best sales men.
I have used them for years and they keep getting better and better each time i visit them. They only bring in the best cars,trucks and suvs to sell. Also they help u with repairs and body work. Arland has been there for years and he is the best sales man around nebraska. So overall they are 5-Stars all the way around, so please go on over and give them some business, i will continue going back for my cars.
Arland and Dan are simply the best sales men.
I have used them for years and they keep getting better and better each time i visit them. They only bring in the best cars,trucks and suvs to sell. Also they help u with repairs and body work. Arland has been there for years and he is the best sales man around nebraska. So overall they are 5-Stars all the way around, so please go on over and give them some business, i will continue going back for my cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase