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Ken Garff Buick GMC Riverdale

(1,549 reviews)
Visit Ken Garff Buick GMC Riverdale
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–1:00pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award 2023 state dealer award 2020 state dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award

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New (888) 811-9719 (888) 811-9719
Used (877) 747-9521 (877) 747-9521
Service (801) 528-4846 (801) 528-4846

Inventory

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About our dealership

This seller has been on Cars.com since January 2020.
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
Listeners at every turn. Cars.com 2024 Dealer of the Year.

Service center

Phone number (801) 528-4846

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(1,549 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Garff Buick GMC Riverdale from DealerRater.

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The dealership had the truck I wanted at a reasonable

The dealership had the truck I wanted at a reasonable price. They were easy to work with.

The dealership had the truck I wanted at a reasonable

The dealership had the truck I wanted at a reasonable price. They were easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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The process was easy and quick.

The process was easy and quick. Zack is awesome and took care of me. Convenient

The process was easy and quick.

The process was easy and quick. Zack is awesome and took care of me. Convenient

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

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Ashton was great to work with and helped me get into my

Ashton was great to work with and helped me get into my dream truck. The detailer was out the day I made my purchase and was told to bring it in at a later day when I was having running boards installed. It was a little tough to get the install scheduled, and when I brought it in the detailer really only removed some sticker goo on the tailgate, the inside was not bad but I don’t think they did anything to it. Didn’t love paying more than 60k for a truck that was not clean when I drove it off the lot. The buying process was excellent, just didn’t get great follow through after that.

Ashton was great to work with and helped me get into my

Ashton was great to work with and helped me get into my dream truck. The detailer was out the day I made my purchase and was told to bring it in at a later day when I was having running boards installed. It was a little tough to get the install scheduled, and when I brought it in the detailer really only removed some sticker goo on the tailgate, the inside was not bad but I don’t think they did anything to it. Didn’t love paying more than 60k for a truck that was not clean when I drove it off the lot. The buying process was excellent, just didn’t get great follow through after that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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sales rep.

sales rep. was very helpful easy-going. did not try to pressure use into buying anything that we did not want.

sales rep.

sales rep. was very helpful easy-going. did not try to pressure use into buying anything that we did not want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

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Tennille was amazing to work with and very knowledgeable.

Tennille was amazing to work with and very knowledgeable. She was very helpful after the sale as well with follow-up questions.

Tennille was amazing to work with and very knowledgeable.

Tennille was amazing to work with and very knowledgeable. She was very helpful after the sale as well with follow-up questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

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I was completely satisfied with my experience at Ken

I was completely satisfied with my experience at Ken Garff The entire experience was so much easier than I had anticipated. Scott handled everything professionally, quickly, and in a warm friendly manner. Tenille was also friendly and professional. Overall it was a great experience. My daughter was also impressed and considering going there for her next car purchase. My overall grade would be A+.

I was completely satisfied with my experience at Ken

I was completely satisfied with my experience at Ken Garff The entire experience was so much easier than I had anticipated. Scott handled everything professionally, quickly, and in a warm friendly manner. Tenille was also friendly and professional. Overall it was a great experience. My daughter was also impressed and considering going there for her next car purchase. My overall grade would be A+.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

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We just experienced the easiest and most professional

We just experienced the easiest and most professional automobile transaction we’ve ever had! The Garff personnel here are easy to talk with and everything went smooth as could be. Big shout out to Stephen Veeder in the sales department. He’s very knowledgeable and a pleasure to work with. No wonder he’s been there for 12 years. Highly recommend.

We just experienced the easiest and most professional

We just experienced the easiest and most professional automobile transaction we’ve ever had! The Garff personnel here are easy to talk with and everything went smooth as could be. Big shout out to Stephen Veeder in the sales department. He’s very knowledgeable and a pleasure to work with. No wonder he’s been there for 12 years. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

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Zach was very helpful in the purchase of my 2013 Ram

Zach was very helpful in the purchase of my 2013 Ram pickup. In the same token I hope I made his job easier. As a business you have to make money and that is the reason I do not go into a lot of debate on the price of a vehicle. If I feel it is fair I go with it. You will be the first choice when I buy my next ride. I did enjoy working with Zach.

Zach was very helpful in the purchase of my 2013 Ram

Zach was very helpful in the purchase of my 2013 Ram pickup. In the same token I hope I made his job easier. As a business you have to make money and that is the reason I do not go into a lot of debate on the price of a vehicle. If I feel it is fair I go with it. You will be the first choice when I buy my next ride. I did enjoy working with Zach.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

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The experience was very pleasant and worth the eight hour

The experience was very pleasant and worth the eight hour drive to get this vehicle.

The experience was very pleasant and worth the eight hour

The experience was very pleasant and worth the eight hour drive to get this vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Ken Garff made my vehicle purchase extremely easy.

Ken Garff made my vehicle purchase extremely easy. Stephen Veeder was very knowledgeable and professional. The entire process was very painless.

Ken Garff made my vehicle purchase extremely easy.

Ken Garff made my vehicle purchase extremely easy. Stephen Veeder was very knowledgeable and professional. The entire process was very painless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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