Reviews
Tenille was awesome to work with.
Tenille was awesome to work with. She was very patient and not pushy whatsoever. She did a very good job of explaining all the options available to me and was very knowledgeable. The only reason for the 4 stars for Ken Garff in general, is due to the truck being dirty when I took it home. While we were finalizing things, it was taken back to be cleaned and detailed and to have a windshield finish put on it. I'm not sure what they did, but the truck still looked dirty and the windshield application was not completed. Truck wheels and tires still had all kind of lubricant on them from being mounted. I went back the following day and they gave me the windshield kit to do myself at home.
Tenille was awesome to work with.
Tenille was awesome to work with. She was very patient and not pushy whatsoever. She did a very good job of explaining all the options available to me and was very knowledgeable. The only reason for the 4 stars for Ken Garff in general, is due to the truck being dirty when I took it home. While we were finalizing things, it was taken back to be cleaned and detailed and to have a windshield finish put on it. I'm not sure what they did, but the truck still looked dirty and the windshield application was not completed. Truck wheels and tires still had all kind of lubricant on them from being mounted. I went back the following day and they gave me the windshield kit to do myself at home.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
My family has been loyal to this dealership because of
My family has been loyal to this dealership because of the great customer service we got from folks that care more about our needs not their sale
My family has been loyal to this dealership because of
My family has been loyal to this dealership because of the great customer service we got from folks that care more about our needs not their sale
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No high-pressure tactics makes buying a vehicle an
No high-pressure tactics makes buying a vehicle an actually enjoyable and not so stressful experience.
No high-pressure tactics makes buying a vehicle an
No high-pressure tactics makes buying a vehicle an actually enjoyable and not so stressful experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership and great salesman in Steve.
Great dealership and great salesman in Steve. Bought a 2025 Sierra 1500 AT4 from them. Smooth and no hassle experience. No high-pressure add-ons. Picked the truck, signed the paperwork, and was on my way.
Great dealership and great salesman in Steve.
Great dealership and great salesman in Steve. Bought a 2025 Sierra 1500 AT4 from them. Smooth and no hassle experience. No high-pressure add-ons. Picked the truck, signed the paperwork, and was on my way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was surprised by the speed and lending options.
I was surprised by the speed and lending options. The staff was friendly and professional.
I was surprised by the speed and lending options.
I was surprised by the speed and lending options. The staff was friendly and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review. We are glad to hear that you found our staff friendly and professional, but sorry we could not provide you with a 5-star experience. Your feedback is appreciated so we would like to hear more about what we could have done to serve you better. Please feel free to reach out directly using the contact information below. John Walker, General Sales Manager jwalker@kengarff.com
Jon, made the deal simple and easy.
Jon, made the deal simple and easy. I appreciate his efforts on our behalf. Thank you,
Jon, made the deal simple and easy.
Jon, made the deal simple and easy. I appreciate his efforts on our behalf. Thank you,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Fun, nice and outgoing dealership with lots of people to
Fun, nice and outgoing dealership with lots of people to help you find the right vehicle for an amazing deal!
Fun, nice and outgoing dealership with lots of people to
Fun, nice and outgoing dealership with lots of people to help you find the right vehicle for an amazing deal!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Zach Brodis was awesome to work with!
Zach Brodis was awesome to work with! Within minutes of arriving we were on a test drive in the truck we ended up buying. Not pushy at all and really seemed to try to get us the best price possible!
Zach Brodis was awesome to work with!
Zach Brodis was awesome to work with! Within minutes of arriving we were on a test drive in the truck we ended up buying. Not pushy at all and really seemed to try to get us the best price possible!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Great service.
Great service. Fast and efficient. Easiest vehicle I have ever bought. I would purchase from here again.
Great service.
Great service. Fast and efficient. Easiest vehicle I have ever bought. I would purchase from here again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Tennille was amazing to work with and made the trade in
Tennille was amazing to work with and made the trade in and purchase seamless! She took the time to explain our new vehicle and all its fun accessories!
Tennille was amazing to work with and made the trade in
Tennille was amazing to work with and made the trade in and purchase seamless! She took the time to explain our new vehicle and all its fun accessories!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!