Reviews
Write a reviewbest car of any type i have ever owned.
best car of any type i have ever owned. this sel model does it all with smooth results. have bought 4 in last 7 years. I drive approx. 225 miles per week.
best car of any type i have ever owned.
best car of any type i have ever owned. this sel model does it all with smooth results. have bought 4 in last 7 years. I drive approx. 225 miles per week.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Scott, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent experience
No stress, easy process. Excellent salesperson, no pressure and quick response to any and all questions.
Excellent experience
No stress, easy process. Excellent salesperson, no pressure and quick response to any and all questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Amy, we are very happy to have provided you with such a positive experience. Thank you again for your feedback. We hope you have a great day!
Great service!
Had a great service. Very informative and knowledgeable. My second vehicle purchased at this dealership and would definitely go for a third. Thanks, Pedro Casillas!
Great service!
Had a great service. Very informative and knowledgeable. My second vehicle purchased at this dealership and would definitely go for a third. Thanks, Pedro Casillas!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Katty Viruet, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Excellent email service
As I live over 1 hour away from any Mitsubishi dealer I attempted to email all the dealerships around me and discuss Mirage pricing. Bertera was competitive but didn't end up the lowest price. Even though I purchased a car elsewhere they where to best to deal with by email. I didn't get the you have to come in line so many dealerships used. They where extremely responsive and answered all my questions very quickly.
Excellent email service
As I live over 1 hour away from any Mitsubishi dealer I attempted to email all the dealerships around me and discuss Mirage pricing. Bertera was competitive but didn't end up the lowest price. Even though I purchased a car elsewhere they where to best to deal with by email. I didn't get the you have to come in line so many dealerships used. They where extremely responsive and answered all my questions very quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Purchased 4 months ago, still extremely satisfied
I purchased my 08 SRT8 Jeep from George at Mitsubishi. After searching tirelessly for a year, I finally found one worth taking a look at nearly 2 hours away. George was extremely friendly, worked pricing with me, and got me one heck of a deal on financing. He was also very open and honest showing all dealer records of the vehicle, thankfully it was serviced there almost exclusively. Looking into a rare car, I was a little antsy to get the deal done, especially over a weekend. I was ready to place a $2000 deposit down to make sure he held it, but he did not pressure me at all, saying even $200 would be the max he would take for a deposit to hold it for the following Monday. As someone rebuilding my credit, I didn't think it was possible, but he made it happen. The vehicle was as advertised, they cleaned it up nicely for pick up, and sure enough, I have not regretted it a day since. For someone who is very skeptical about dealerships and salesmen since I deal with them quite often, I can say this is one experience that I won't forget. Thanks for everything.
Purchased 4 months ago, still extremely satisfied
I purchased my 08 SRT8 Jeep from George at Mitsubishi. After searching tirelessly for a year, I finally found one worth taking a look at nearly 2 hours away. George was extremely friendly, worked pricing with me, and got me one heck of a deal on financing. He was also very open and honest showing all dealer records of the vehicle, thankfully it was serviced there almost exclusively. Looking into a rare car, I was a little antsy to get the deal done, especially over a weekend. I was ready to place a $2000 deposit down to make sure he held it, but he did not pressure me at all, saying even $200 would be the max he would take for a deposit to hold it for the following Monday. As someone rebuilding my credit, I didn't think it was possible, but he made it happen. The vehicle was as advertised, they cleaned it up nicely for pick up, and sure enough, I have not regretted it a day since. For someone who is very skeptical about dealerships and salesmen since I deal with them quite often, I can say this is one experience that I won't forget. Thanks for everything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New Evo GSR
Two months ago I called George at Bertera Mitsbuishi about a new 2014 Lancer Evo GSR. George gave me a fair price for my trade-in, and was straightforward and no-nonsense when negotiating numbers. He also kept me well-informed throughout the process. No complaints with the new vehicle.
New Evo GSR
Two months ago I called George at Bertera Mitsbuishi about a new 2014 Lancer Evo GSR. George gave me a fair price for my trade-in, and was straightforward and no-nonsense when negotiating numbers. He also kept me well-informed throughout the process. No complaints with the new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love It, PERIOD. Very Satisfied Customer
I hadn't heard the best things about this dealership prior to buying a vehicle from them but they did have the car I wanted so I took my chances and I'm more than happy that I did. The manager was great to work with and very helpful and caring. Everyone was nice and I took my boys with me so they can see the car mom had picked out for the family and they treated them like gold as well as myself. The service I received goes to show that you can't always listen to what people say and you have to experience some things for yourself. I thank them for all the hard work they did to ensure that I walked away with the keys to the vehicle I wanted. The manager George was exceptional and thorough. Thank you every one!
Love It, PERIOD. Very Satisfied Customer
I hadn't heard the best things about this dealership prior to buying a vehicle from them but they did have the car I wanted so I took my chances and I'm more than happy that I did. The manager was great to work with and very helpful and caring. Everyone was nice and I took my boys with me so they can see the car mom had picked out for the family and they treated them like gold as well as myself. The service I received goes to show that you can't always listen to what people say and you have to experience some things for yourself. I thank them for all the hard work they did to ensure that I walked away with the keys to the vehicle I wanted. The manager George was exceptional and thorough. Thank you every one!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Low Pressure Evo MR Purchase
Debated the purchase of a 2014 Evo MR until there were none left in my immediate area. Spotted a white '14 on cars.com 100+ miles from the NY tri-state. Made the drive to Bertera after a few phone conversations with George, the general manager who put a deal together that was worth pursuing. After going back and forth for a few weeks (maybe longer!) and deciding to make the purchase, things proceeded as planned. No surprises, making an out of state purchase stress free. They have a nice Mitsubishi inventory, a comfortable facility, and quite a few Evos. The car was delivered as promised, spotless, under 10 miles, without any hidden fees. Was picked up from the Springfield bus depot by George and was in and out quickly. I would certainly do business again with George and the Bertera Group. They have an Evo expert on staff who answered my questions and provided information regarding the break-in period. I hope Mitsubishi gets aggressive with their plans to develop several new cars for their dealer network. Looking forward to preserving one of the last '14 MR Evos around. Thank George!
Low Pressure Evo MR Purchase
Debated the purchase of a 2014 Evo MR until there were none left in my immediate area. Spotted a white '14 on cars.com 100+ miles from the NY tri-state. Made the drive to Bertera after a few phone conversations with George, the general manager who put a deal together that was worth pursuing. After going back and forth for a few weeks (maybe longer!) and deciding to make the purchase, things proceeded as planned. No surprises, making an out of state purchase stress free. They have a nice Mitsubishi inventory, a comfortable facility, and quite a few Evos. The car was delivered as promised, spotless, under 10 miles, without any hidden fees. Was picked up from the Springfield bus depot by George and was in and out quickly. I would certainly do business again with George and the Bertera Group. They have an Evo expert on staff who answered my questions and provided information regarding the break-in period. I hope Mitsubishi gets aggressive with their plans to develop several new cars for their dealer network. Looking forward to preserving one of the last '14 MR Evos around. Thank George!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great overall experience
Leased a '15 Mitsubishi Outlander for my business. Had several hiccups (caused by IRS and RMV) but the folks at the dealership were super accommodating. Drove for two days with a dealer plate until everything got sorted out. The staff were easy to get a hold of and very responsive. Really happy with my vehicle and with my overall experience with these folks! Would highly recommend them.
Great overall experience
Leased a '15 Mitsubishi Outlander for my business. Had several hiccups (caused by IRS and RMV) but the folks at the dealership were super accommodating. Drove for two days with a dealer plate until everything got sorted out. The staff were easy to get a hold of and very responsive. Really happy with my vehicle and with my overall experience with these folks! Would highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great purchace, Great Dealership
They worked very hard with me to make sure I was completely happy. Nice small dealership and very genuine people. Highly reccomend. Bought my car here on a reccomendation from a friend and even visited 5 other mitsubishi dealers who ALL tried to rip me off. They were great and I look forward to working with them on my next trade in.
Great purchace, Great Dealership
They worked very hard with me to make sure I was completely happy. Nice small dealership and very genuine people. Highly reccomend. Bought my car here on a reccomendation from a friend and even visited 5 other mitsubishi dealers who ALL tried to rip me off. They were great and I look forward to working with them on my next trade in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase