AP Fairfax

BUYER’S BEWARE: I purchased a 2014 650i BMW from APFairfax on January 8, 2024. This vehicle turned out to be a complete lemon. I initially returned the vehicle for the control arm to be replaced after a trusted mechanic informed me during my emission test that AP Fairfax made me pay for that he believes I need a control arm, which has to do with the steering of the vehicle. I addressed the brakes issue - the car would shake when I applied the brakes. This occurred on my way to my residence after purchasing the vehicle. AP Fairfax installed a new control arm and brakes and suggested to replace the the right side one. I obliged to the tune of $500. BTW, I was informed by reputable mechanics that I was overcharged for this replacement. I agree. These issues all transpired in a matter of a couple of weeks of owning the vehicle. Fast forward, I observed an oil on my garage floor. I took the vehicle to Laslo Foreign Car Service (he specializes in BMW’s & Mercedes Benz to check out the vehicle. I received a call from Laslo personally advising me not to drive the vehicle anymore and he stated the issues — safety and performance issues. I was very disturbed by his finding asMr. Shafiel, the owner of AP Fairfax, assured me that I was getting a great vehicle and that he knew the previous owner. Typical “used car salesman’ b.s. I have filed a complaint with VA State Attorney General, The Motor Vehicle Dealer Board. I also filed a small claim and was in court onJune 14th. I did not come out victorious due to the “AS IS” clause which allows shady businesses take advantage of unsuspecting individuals like myself and given the fact that the Commonwealth of VA allows business to perpetrate fraud. VA does not go after businesses. Please stay clear of this business. I am not disgruntled. I do not wish what transpired with my purchase from AP Fairfax to happen to another consumer. I have attached my invoice evidencing the work I had done. I also ordered two (2) new tires for the rear to the tune of $555.00. I truly have not driven or enjoyed my vehicle given the safety and performance. BTW, I am now having issues with the convertible. This will be fixed shortly and this reason I purchased the vehicle was for the convertible. Please stay clear of this business. I usually purchase my vehicles directly from the BMW dealership. I erred big time in not doing. A costly price I am and have paid. I transmitted over $10k in a cash transaction for this vehicle. To date, I have not received the required from that was supposed to be filled out for OFAC - to ensure no money laundering is transpiring.

Nightmare getting the title, Then Bill of sale was from AP Fairfax but the title was from a different company. DMV would not register or title the car. AP Fairfax said they would fix the problem. They have not. Stay away from this sham of a company

Mr. Max owns this used Car Dealership. His son Ali has an adjoining business and does wheel work in the back of his father's dealership. If any of Max's used cars need wheel work, Ali does it. I called Ali on 11/23 for help with a cracked wheel that was leaking air (diagnosed by Mr. Tire). He told me to drop the Car off on Thanksgiving and he would repair it Friday. I told him it was important to have it done fast, but correct because I was moving and driving my car to Texas the next week with my 4 year old daughter. He understood and said he'd call me the next morning. By Friday at noon, I hadn't heard from Ali. I called him, he said the repair would be done by the end of the business day 5pm. At 4pm, I go down to the shop. He is in disarray and disheveled. The place is a mess. He walks me across the hall to his father's dealership to show me that his weld machine is broken/clogged and he needs to fix it before he can repair my car. He charged me $225 for the repair. I drove across country with my baby on what I now learn was a shotty weld job. See link to the video that I took at the Goodyear Service Center, when my tire went completely flat, Less than a month after Ali's "repair". I had to take it to another repair shop and get a rental car during the holidays. They were also astonished at the poor weld job. One tech said. This person is not a welder. He just has a weld machine. I called Ali to request a refund. I sent him pictures and the video. He refused. He said should have driven my car back to Virginia FROM TEXAS (where I now reside) for him to take a look at it. Thank God that I didn't end up stranded on the side of the highway with my baby, or even worse a accident from a blow out. Please don't take your car here if you value your money or your life. Here is a link to the video of Goodyear Service Center talking about this weld job. https://photos.app.goo.gl/fDKdgooVjpPa5tYN6

Jonathan McKinnon was excellent in helping me out with me purchasing my new car. He’s done an amazing job and I would recommend him to anyone who’s looking to buy a car.

I I purchased an S65 2007, it took 60 days to get tags, and DON'T BELIEVE the lies. The service work that should have been done at the time of purchase was not performed check the engine light went off only to come back on again. They took my money with no problem but the service to get my car corrected or to get my tags was horrible.

They quickly took my money for the car 2007 Mercedes Benz S500, you kept for days to remove the check engine light and add a new battery, Then took over 60 days to get the Tags that I paid for to me. I'm not happy that my check engine light is still on, and now the battery that you said to replace is dead. Your dealership is not to be trusted to correct the problems. For all the problems your dealership caused you should be cover the cost to correct them with an outside vendor as there is no trust left for your dealership

Never contacted me, sent a "follow up" email begging for a good review and claiming they had irrefutably offered me "top-notch" customer service. Found a truck at a dealership in North Carolina, glad I wasn't limited in choices because I don't trust this dealership to sell me a car much less care after.

My experience was more than what I expected. Fast and friendly. Great customer service. This dealership had what I was looking for. Overall, excellent service.

I purchased my vehicle from AP And it was one the the best experience I’ve ever had!! Edward Salmon went above and beyond to make sure I got what I wanted and was so helpful with the whole process, purchasing with AP you won’t be disappointed!!!!

Problem after problem with expenses for me vehicles not being serviced! Get car inspected B4 buying.