Zimbrick MINI of Madison

The dealer I call for everything MINI. I’ve bought two MINIs here and had service done on three. Low pressure, knowledgeable sales team and great service department. Not the closest MINI dealer to me but I gladly drive a bit further for the level of service with a smile.

It is a low pressure dealership with a friendly staff. We found the car we wanted at a price that was reasonable. We are very pleased.

Very disappointed. I found the customer service to be poor when I brought my 1-year old car in for servicing. They did not explain why the service on my brand new vehicle was not covered by warranty and when I opted out, the service person pretty much hung up on me! Would not recommend.

Carl was great! Very friendly and helpful. Love my Mini! Great Dealership, no high pressure. Would definitely go back next time. Great place, great people

Service is always great here. The technician replaced front and back wipers and gave my car a wash in a regular service appointment. The video is helpful.

I've had my mini for a year now, and my far it's been the most enjoyable experience I've ever had! Sales were great and the service dept has exceeded my already high expectations.

I went in for service with assumption that the 10 year warranty I purchased for my 2012 Mini Cooper in 2015 was still active. Little did I know that the warranty I purchased was actually from the in-service date of the vehicle which was when the car was brand new so I was paying for 3 years on a warranty WHILE SOMEONE ELSE OWNED THE CAR! Completely deceptive practices. I will never bring my car to this dealership again.

We enjoyed our experience with Tyler. He shared his knowledge and helped us in getting our charger installed correctly. We received what we ordered and he was very patient with our many questions and concerns.

My wife and I were coming from Illinois for our Kopp's restocking so we figured to add the dealership to our visit. We stopped at MINI of Madison to see a Countryman I found on the Autotrader.com website. The car was in great condition and when we met Karl, the "Motoring Advisor", he was more than helpful. He walked us through the car then sent us out to drive the car and see what we thought of it. We liked it but still wanted to sleep on it before making the leap. And since it was a Saturday, we had two days to think about it. First thing Monday morning, I called Karl to let him know we wanted the car. Under normal circumstances, it takes a little more than a day to prep the car for pickup but I told Karl that I needed to get everything done that day and the folks at the dealership made it happen. Basil, the Countryman, is now at home with my wife and I and we could not be happier. Thank you MINI of Madison.

I scheduled and dropped off my daughter’s Mini Countryman for several items to be fixed and Jake/Mini of Madison made the appointment seamless with excellent communication! Thanks Mini of Madison!!