Reviews
Thom was so patient with us.
Thom was so patient with us. We were working with him for almost 3 months before we pulled the trigger. Very professional and respectful. Highly recommend Thom as the best salesman to see!!! Brandon was pretty nice as well.
Thom was so patient with us.
Thom was so patient with us. We were working with him for almost 3 months before we pulled the trigger. Very professional and respectful. Highly recommend Thom as the best salesman to see!!! Brandon was pretty nice as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Enjoy life in your new Ram Truck! Have a great day and a wonderful weekend! :)
Hi there, I just wanted to say that buying my Jeep
Hi there, I just wanted to say that buying my Jeep from you was a wonderful experience. The process was quick, and Thomas was very helpful throughout. Thanks again!
Hi there, I just wanted to say that buying my Jeep
Hi there, I just wanted to say that buying my Jeep from you was a wonderful experience. The process was quick, and Thomas was very helpful throughout. Thanks again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at The New Michiana! We will always be here for you! Enjoy life in your new Jeep! Have a great day and a wonderful week! :)
Very pleased had no pressure from anyone they were up
Very pleased had no pressure from anyone they were up front about everything and gave me time for my decision
Very pleased had no pressure from anyone they were up
Very pleased had no pressure from anyone they were up front about everything and gave me time for my decision
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at The New Michiana! We will always be here for you! Enjoy life in your new Jeep! Have a great day and a wonderful week! :)
I did not work with Brandon, I worked with Cheyenne and
I did not work with Brandon, I worked with Cheyenne and had a great experience.
I did not work with Brandon, I worked with Cheyenne and
I did not work with Brandon, I worked with Cheyenne and had a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Enjoy life in your new Ram! Have a great day and a wonderful week! :)
Victor Sheetz (financial manager) was rude,
Victor Sheetz (financial manager) was rude, unprofessional, and did not display any customer service value. Showed frustration in his tone of voice and facial expressions. His demeanor was very unprofessional. Was in a rush to get done with paperwork. Vehicle was not detailed. Trash was found in the center cup holders. Crumbs found in the center counsel. Papers found underneath seats. Guitar pick found in back of the vehicle. Inside of the front passenger side window was dirty. When brought to salesperson’s attention, the response was given that it was hot back where they detailed the vehicle at.
Victor Sheetz (financial manager) was rude,
Victor Sheetz (financial manager) was rude, unprofessional, and did not display any customer service value. Showed frustration in his tone of voice and facial expressions. His demeanor was very unprofessional. Was in a rush to get done with paperwork. Vehicle was not detailed. Trash was found in the center cup holders. Crumbs found in the center counsel. Papers found underneath seats. Guitar pick found in back of the vehicle. Inside of the front passenger side window was dirty. When brought to salesperson’s attention, the response was given that it was hot back where they detailed the vehicle at.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are very sorry you feel this way. Please call 574-254-2010 and ask for Sales Manager Brandon Byrum or Jarrod Enyart to discuss your situation in Private. Thank you.
Ryan was very good and assisted me with my new jeep.
Ryan was very good and assisted me with my new jeep. He was very accommodating.
Ryan was very good and assisted me with my new jeep.
Ryan was very good and assisted me with my new jeep. He was very accommodating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at The New Michiana! We will always be here for you! Enjoy life in your new Jeep! Have a great day and a wonderful week! :)
I’ve been there twice within the past couple of months.
I’ve been there twice within the past couple of months. Always great service. Thank you
I’ve been there twice within the past couple of months.
I’ve been there twice within the past couple of months. Always great service. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Enjoy life in your Jeep! Have a great day and a wonderful week! :)
the process was very fast.
the process was very fast. A lot of knowledge and very friendly, we'll go back
the process was very fast.
the process was very fast. A lot of knowledge and very friendly, we'll go back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at The New Michiana! We will always be here for you! Enjoy life in your new Ram Truck! Have a wonderful week! :)
Best experience I’ve had at any dealership in the area!
Best experience I’ve had at any dealership in the area! 10/10! Also a wide selection of vehicles!
Best experience I’ve had at any dealership in the area!
Best experience I’ve had at any dealership in the area! 10/10! Also a wide selection of vehicles!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at The New Michiana! We will always be here for you! Enjoy life in your new Ram Truck! Have a wonderful weekend! :)
Thom was an excellent sales person who was very
Thom was an excellent sales person who was very knowledgeable about the particular vehicle I was interested in, which is very refreshing. They gave me a fair price for my trade-in without a lot of back-and-forth with the finance office negotiating a price.
Thom was an excellent sales person who was very
Thom was an excellent sales person who was very knowledgeable about the particular vehicle I was interested in, which is very refreshing. They gave me a fair price for my trade-in without a lot of back-and-forth with the finance office negotiating a price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at The New Michiana! We will always be here for you! Enjoy life in your new Chrysler! Have a wonderful weekend! :)