Walker Kia

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
28 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    January 18, 2019

    The service department was wonderful!! All the staff was kind, courteous, and helpful. Left feeling my vehicle was very well taken care of. Would recommend... this dealership.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks Rose for the wonderful review and 5 stars! We appreciate you taking the time to recommend us! We're happy to hear you enjoyed your service visi...t with us! We look forward to your next visit! Take care!

  • 1.0 out of 5
    November 18, 2018

    Rude, arrogant sales manager and awful experience after car purchase. I'm going through a devastating experience with the recent used/ preowned vehicle.... Being totally ignored by the sales staff after being a loyal customer for the past 5yrs. Be careful what you're buying and signing from this dealership. Damage not in a carfax still do exist.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Marie Sergent Heidelberg, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better u...nderstanding about your experience. Please reach out to us at (318) 445-4122 at your earliest convenience and we will do our best to resolve this with you.

  • September 6, 2016

    The people are kind and helpful, the vehicles are wonderful, and the prices are fair. Overall, I had a great experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 3, 2018

    Kedrick Cleveland did a awesome job putting me in my 3rd Sorento, everytime I came to Kia they went above & beyond customer service. I definitely will... purchase my 4th vehicle from those guys again

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 19, 2018

    Dealership was phenomenal. Ryan in sales knew i was coming to look at cars and had the cars that i wanted to test drive already waiting for me when i pulled... up. He made sure i knew about every aspect of each vehicle, what would get me the most for my money and what would be the best fit for my family. I had to take the car back for some minor repairs and the service department was phenomenal. Nora and Brandon took the time to call me and keep me posted on what parts came in, what parts they were waiting on and when those parts were expected to arrive. When i arrived to pick up the car, not only were they friendly but they were engaging and took time to get to know me. I will be back for my next car for sure.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Katielynn, reviews like this give us motivation and help us ensure we provide high-quality care. We are thrilled to hear about your wonderful experien...ce at Walker Kia and with Ryan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    April 7, 2018

    The service is always great. I like everyone there.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We're glad to hear you enjoyed your service at Kia, Henry! If you have any further questions, please give us a call. We're always happy to help! See y...ou next time!

  • 5.0 out of 5
    April 7, 2018

    Frank in sales and Thomas, Nora, and Cody in service just outstanding. So customer oriented, “above and beyond”. All aspects service experience 5 stars+.... Fortunate to have such wonderful people on staff.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    What an awesome review, Frank! Thank you for taking the time to let us know how we're doing. We will definitely pass along the kind words to our team ...here at Kia. Let us know if we can do anything else for you, Take care!

  • 5.0 out of 5
    March 11, 2018

    Love our new Sorento. The sales staff were knowledgeable and very easy to work with. They took our needs and concerns seriously and were very helpful.... The whole experience was great.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks Lee and Betty for your kind words! We are so happy to hear you enjoyed working with our team at Walker Kia! Don't hesitate to reach out if you ...need anything else.

  • 5.0 out of 5
    February 12, 2018

    The service given in that service department is incredible. They have changed so much in the last couple of years. It was for the better. I won't go anywhere... else

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Jeffery, it's experiences like yours that really keep us motivated! Thank you for your kind review; we are happy to pass along your comments to the te...am here at Walker KIA! We are always more than happy to assist you if anything else comes up. Take care!

  • 5.0 out of 5
    February 10, 2018

    Customer service here is grade A. I would recommend Walker Kia to you to buy a vehicle and service a vehicle.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Henry Rachall, we're glad you had such a wonderful experience with us! We Please let us know if there is anything else we can do for you; we are more ...than happy to help! strive for 100% satisfaction, and it is great to see you had such a positive experience at Walker KIA.

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