Skip to main content

Reviews

(544 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Lee Nissan from DealerRater.

Want to share your experience with this dealership?

Write a review

Had the vehicle I wanted and I looked all around 😊

Mike Presley was very helpful and knowledgeable, only pace around that had the vehicle I wanted, I paid for it and waited till it arrived

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Terrific place to do business

At a recommendation from my daughter who had previously been assisted by Maddie for her vehicle purchase I sought her out for mine I was not disappointed she went out of her way and spent a lot of time helping me select my Rogue I would definitely recommend her to anyone who needs assistance purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience with Nisan Panama City Florida th

Good experience.. explain to me details about the car, answer all my questions and talk to me about warranty and insurance. We came back later for more information and everything was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Panama City Mazda, Sillas - thank you!

I have never owned a car with a car note, nor have I ever purchased my own vehicle. However, Sillas from Panama City Mazda made the process so easy and he made me feel very comfortable that I was making a great decision. I came from Tallahassee and Sillas did his best helping from a distance to make the dealership experience quick and painless — providing the pictures, the trade-in estimation, the buyer’s order, and best of all competitive interests rates. Sillas did not lie when he said that they are very aggressive with the banks and being competitive with rates and payments, because they know how important it is to save some money. Panama City Mazda as a whole provided me the perfect experience and I would recommend anyone looking for a vehicle to give them a chance. For the amount of time you may spend in a dealership, at Panama City Mazda you’ll feel like family — they’ll feed you, crack a few jokes and send you on your way with a smile that is miles wide. I’m glad that I joined the Mazda family and that Panama City Mazda was there to welcome me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Didn’t expect to buy that day.

I met Eric in the lot as I was looking for at there trucks. He was patient as I looked for something I liked and within the budget. Eric was informative on the deals of each truck As we looked at them. I found a Tundra that met what I was looking for but since I was on my lunch break I would not have an opportunity for a test drive until l as tee the evening. Eric said no problem just come back when you can. I got out of work early and the truck was not where I had last seen it. As a matter of fact I could not find it on the lot and thought that since it was a nice truck someone had come in after me and purchased it. Eric came out to meet me and explained that the truck was in the detail shop getting ready for a test drive. I ended up buying the Tundra and feel that Eric and the sales manager where up front and honest about what they could do on the price and on the trade in. The entire staff at John Lee Nissan from sales, management, finance and the other employees not involved in the sale where polite and inviting. I will purchase my next vehicle John Lee Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

2021 Nissan Rogue

I can't say enough for the team at John Lee Nissan. I went in there not quite knowing what I wanted and walked out with a 2021 Nissan Rogue. Mike was amazing and very informative. He helped ke along the way before I even stepped foot on the lot. Thank you all at John Lee Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Car Buying Experience

Wanted to trade in my Nissan Sentra. Jermal Tolver is an expert in his knowledge. He updated us and let us know about the current market and was very educated about the cars that were on the lot. Needless to say we drove off the lot with a beauty! Great customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good place to go

They were very attentive and my salesperson Syntreka was great…..they even offered Starebuck coffee….The jeep I purchased there was just what I was looking for…. They have a good selection of jeeps…. If you’re looking for one I would recommend them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great start to 2022!!

Great staff, great deals and a pleasure in doing business with. Go talk to Maddy she will put together a great deal for you. I love my jeep. Thank you John Lee Nissan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Dealer

My salesman, Justin was outstanding. He helped me remove my decked bed tool box and reinstall it in my new vehicle. He was very professional throughout the entire transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No