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(543 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Lee Nissan from DealerRater.

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Miss E is the sweetest salesperson I ever met!

Miss E is the sweetest salesperson I ever met! She didn’t push or try to over sale the rogue. She was patient teaching me how to use the features and set up my phone. I will tell everyone looking for a car to go to Miss E. This was the first new Nissan I bought but will go back to her when I get ready to buy another car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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E (Etoiel "E" Walker) is the best and sweetest car sales

E (Etoiel "E" Walker) is the best and sweetest car sales person we’ve ever dealt with. There’s a reason we came back to her from six hours away. She understands your needs, finds you the perfect match, works with you, explains everything in detail, and is just the kindest and sweetest lady in sales all together. Highly recommend her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This is the second vehicle I have bought from John Lee

This is the second vehicle I have bought from John Lee Nissan, and it won't be the last. Fensay is wonderful. We were buying for my son. He stayed focused on my son and his wants and needs. See you next time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Just purchased a New Car, our Sales person went beyond

Just purchased a New Car, our Sales person went beyond expectations!! Make sure to see Etoile when you are buying a Car....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the fantastic review! We're so happy to hear that Etoiel went above and beyond to help with your new car purchase. She truly appreciates your kind words! If you ever need anything else, feel free to reach out.

I had the pleasure of working with Shelly she is very

I had the pleasure of working with Shelly she is very sweet informative knowledgeable and caring.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5-star review! We're so happy to hear that Shelly provided you with a sweet, informative, and caring experience. She truly appreciates your kind words! If you need anything else, feel free to reach out.

Miss E was a pleasure working with made my buying

Miss E was a pleasure working with made my buying experience very easy I have dealt with the service department and they are top notch definitely will share my great experience with others Robert Seeley

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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We had the best car-buying experience at John Lee Nissan

We had the best car-buying experience at John Lee Nissan in Panama City! We drove 1.5 hours out of our way just to purchase here after speaking with our salesperson, Etoiel Walker, and it was absolutely worth it. Etoiel was amazing—up-front, honest, and never once pushed us into anything we didn’t need. She was friendly, helpful, and truly personable, making the entire process smooth and stress-free. Customer service like hers is hard to find! Even the finance department, which is usually my least favorite part of buying a car, exceeded expectations. Our finance representative was personable, transparent, and provided great advice every step of the way. From start to finish, John Lee Nissan delivered exceptional service. If you're in the market for a vehicle, do yourself a favor and go see them—you won’t regret it! 🚗✨

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the fantastic review! We’re so happy to hear that Etoiel made your car-buying experience smooth, stress-free, and enjoyable. We're also thrilled that our finance team exceeded your expectations. Thank you for making the drive to see us – we look forward to serving you again!

I had a wonderful experience with Fensay he was very

I had a wonderful experience with Fensay he was very helpful in helping me purchase my new vehicle. He is such a nice and wonderful guy. He is a real great guy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us! We’re so glad to hear that Fensay made your vehicle purchase enjoyable and seamless. It’s great to know he provided such outstanding assistance and made a positive impact during the process. Congratulations on your new vehicle, and we’re here for you anytime you need us! Best regards, The John Lee Nissan Team

Very helpful and knowledgeable about our Pathfinder we

Very helpful and knowledgeable about our Pathfinder we purchased from Nissan. We love it and happy we did business with your company. Eric Small is a wonderful salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fantastic!

Fantastic! "E" was the best salesperson I have ever had when working with a car dealership. She was not only friendly and personable but was professional and knowledgeable of her product. She never pressured me into getting something I did not want. She gave me all the information I needed to make an educated decision on my purchase. It has been 10 years since I bought my last vehicle. (By the way, my two last vehicles have come from John Lee Nissan!) She knew this was a difficult decision for me not only spending this kind of money but dealing with memories the vehicle held for my family. All people who work in car sales should take lessons from "E"! Leigh B.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the fantastic review, Leigh! We're thrilled to hear that "E" provided you with such an exceptional experience. It’s our goal to ensure every customer feels comfortable and informed, and we're so glad she could help you make such an important decision. We truly appreciate your loyalty over the years, and we look forward to being there for you again in the future!