Very poor service. I attempted to buy a car from them, had financing ready to go, I had to ask for the buyers order 4 times. Finally got it after multiple... calls to the sales manager. They also attempted to overcharge me on sales tax. The sales tax in my parish is 9%. They tried to charge me 10.4%. Do not trust them! I'm 48 years old and this is the worst experience I have had. I had to walk away from the deal because of the way they treated me. Brian, the general manager was extremely rude and condescending to me. There are too many other dealers out there who are willing to negotiate with you. Do not buy here!!
The staff was friendly and patient with me as I asked a ton of questions and test drove several vehicles. Mr. Fred in the Finance office worked his magic... and Mr. Frank and his team went above and beyond to make sure I got everything I wanted in the vehicle I chose.
Everything went great while I was visiting Interstate Hyundai......processing is long, but that comes with the territory....I was too thrilled to be approved... for a 2015 Accent. I will recommend this dealer and dealership to anyone looking into purchasing a new/old automobile..........Have a wonderful day......cause I know I will !!!!
Hey Caleri! It is our pleasure to serve you! We sincerely appreaciate your business! Hope we get another chance to earn your business next time! Bes...t Regards, Interstate Hyundai
Treated with respect and given a great deal! Left feeling excited and happy! Never felt taken or lied to! Friendly professional people!
We've always been treated great at Interstate. This is about the 7th vehicle we have purchased over the years and we always keep coming back. Service... is excellent . Our salesman, Joshua Hosea went above and beyond in helping us get the car we wanted. Very knowledgeable about the vehicle. I don't think I have ever had as detailed explanation about all the tech options. The manage Kevin Hodge has always treated us fairly and after all these years, we consider several of the Interstate employees as friends. We do not hesitate to recommend and have sent several friends and relatives to them.
I called before my lunch hour and specially told them I had an hour so if they couldn't fit me in today that's fine now I'll come another day. I was told... it should be done in about 20 minutes. My car got taken into the shop at 1:40 and I just left! Needless to say I'm late for work for an inexcusable reason. Will probably not come back for future oil changes.
I really appreciate the ease and quickness with which I was able to purchase my new Hyundai at Interstate Hyundai. The entire staff were extremely helpful... and very professional. I am beyond happy with my experience there and will definitely do business there in the future.
My husband and I came in to buy a certain car. After lots of looking, they were able to locate only one in the country!! They worked with us at length... for the best possible price! We were there a long time, and their hospitality was amazing! I had done lots of research which they actually appreciated!! At the end of the day we signed on the dotted line! Now my one in a million car is on its way to West Monroe!! The employees were sensational!! We had lots of good conversation and laughs! I look forward to working with them again!
Super friendly staff........especially Jessie and Sam......they worked hard to get me in the car I wanted at the price I was willing to pay!!! They were... knowledgeable and easy to get along with...........after having been lied to at another dealership they turned my frown upside down and my overall experience was GREAT!!!!!
Each and every person involved in my car purchase was very kind and treated me with upmost respect. They do their best to get you into the vehicle you... want.....used or new. Car buying can be aggravating but when you work with the people at Interstate Hyundai they make you feel like family.