[{"id":642773,"personPtyId":44243211,"firstName":"Jordan","lastName":"Pouncey","titleText":"Internet Manager","emailTxt":"jfpouncey@outlook.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":105172,"certifiedEmployee":false,"deptDscrp":"Internet"}]

Interstate Hyundai

4.0 out of 5 4.0
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service Closed

Interstate Hyundai Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2019

Interstate Hyundai is your local West Monroe

...


Hyundai dealer in Northeast Louisiana, near Shreveport, featuring a great selection of new Hyundai vehicles. We not only sell great new Hyundai's, we're also a used car dealership too! Located right here in West Monroe, Louisiana.

"Call Jordan Pouncey @ (318) 237-0483 And get up to $2000 OFF New or Used Vehicles!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.0 out of 5 4.0
30 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 1, 2020

    I had an absolutely wonderful experience and drove away with an amazing vehicle. We were in and out in under 2 hours. I would definitely recommend them.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 3, 2020

    They worked very hard to get me in a great car that fit my needs and was in my budget! Robert and Fred did a great job helping us out!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 27, 2015

    Everything went great while I was visiting Interstate Hyundai......processing is long, but that comes with the territory....I was too thrilled to be approved... for a 2015 Accent. I will recommend this dealer and dealership to anyone looking into purchasing a new/old automobile..........Have a wonderful day......cause I know I will !!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hey Caleri! It is our pleasure to serve you! We sincerely appreaciate your business! Hope we get another chance to earn your business next time! Bes...t Regards, Interstate Hyundai

  • 4.0 out of 5
    March 5, 2020

    I’m Glad to have vehicle. Thank you! I asked for a family size car but instead I purchased a small Ford Fiesta. I should have tried getting a family Van... or SUV.

    4.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 4, 2020

    This is the second Hyundai Santa Fe that I have bought. I received excellent service! Robert and Tony made buying a car as painless as possible. I... am very happy with my decision to buy another Santa Fe. Thanks, Interstate Hyundai!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 18, 2019

    Great Experience! I was not pressured to do anything I didn't want to do! Ask for Nick when you arrive, he is the sales manager over there

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 20, 2018

    Very poor service. I attempted to buy a car from them, had financing ready to go, I had to ask for the buyers order 4 times. Finally got it after multiple... calls to the sales manager. They also attempted to overcharge me on sales tax. The sales tax in my parish is 9%. They tried to charge me 10.4%. Do not trust them! I'm 48 years old and this is the worst experience I have had. I had to walk away from the deal because of the way they treated me. Brian, the general manager was extremely rude and condescending to me. There are too many other dealers out there who are willing to negotiate with you. Do not buy here!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    July 7, 2017

    The staff was friendly and patient with me as I asked a ton of questions and test drove several vehicles. Mr. Fred in the Finance office worked his magic... and Mr. Frank and his team went above and beyond to make sure I got everything I wanted in the vehicle I chose.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 30, 2017

    Treated with respect and given a great deal! Left feeling excited and happy! Never felt taken or lied to! Friendly professional people!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 15, 2016

    We've always been treated great at Interstate. This is about the 7th vehicle we have purchased over the years and we always keep coming back. Service... is excellent . Our salesman, Joshua Hosea went above and beyond in helping us get the car we wanted. Very knowledgeable about the vehicle. I don't think I have ever had as detailed explanation about all the tech options. The manage Kevin Hodge has always treated us fairly and after all these years, we consider several of the Interstate employees as friends. We do not hesitate to recommend and have sent several friends and relatives to them.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews