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Kia of Mankato

(191 reviews)

Reviews

(191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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New Sorento

Great experience in purchasing a new car. It was an easygoing experience as well. I was attracted by the longterm warranties provided by the company. A 20/200,000 mile powertrain warranty sounds like a good deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Poor service

They were unable to work on my car for over two weeks which is a long time with a bad tire. I was told they were short service men and Josh was sick

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Great service!

The staff at Kia of Mankato was a joy to work with! Justin, Matt and Josh worked hard to get my husband and I into a Sportage. We were very pleased and we love our new ride! Thanks Justin!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Insurance Billing Specialist

All staff extremely helpful. They explained difference between leasing and buying. Asked several times if we had more questions. When we did decide to lease, they made the process happen as quickly as possible. Before we left with our new Sportage, Matt Straelow, our salesman, sat in the vehicle with us and explained how to use options and answered our questions. Received follow-up calls from salesman and manager. Overall a great buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service!

This was by far the easiest care buying experience I have ever had

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love my new Kia

They were willing to buy my 2008 at a much higher rate than other car dealers were willing to pay! They made the application process very easy. I was able to get into a 2017 Soul with 14 miles vs a 2008 with over 100,000 miles. I couldn't be happier with the staff. They listened to our concerns and steered us in the right direction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Nic in sales

Nic was great! Worked very fast and got exactly what I wanted to fit in my price range.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience - Start to Finish

Let me first say - I HATE Car shopping! But Kyle, Matt and the rest of the staff at Kia of Mankato made it much easier. I knew I wanted to replace my current vehicle (2013 Ford), and that I didn't want a much bigger vehicle than what I currently had, but I wasn't sure what to buy. (and I needed great gas mileage) I shopped and compared 5 different vehicles and different dealerships. Kia of Mankato was low/no pressure sales, listened to my needs and wants and then when it came to financing, did what was best for ME, not the dealership. Truly looking out for the customer. Of course the final paperwork and everything took a little longer than any of us what it to, but they still kept my needs in mind and did what was best for me in the long run. Thank you to everyone at Kia of Mankato. It's a very welcoming and friendly dealership, where I know I will be welcomed with a big smile each time I come in. We will definitely be back to purchase from them again. Loving my Kia Forte S :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Nick in sales

We appreciate the fact that he was very forthcoming with information but not pushy in any way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nic J in Sales

it was a pleasant experience and I would do it again thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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