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Kia of Mankato

(191 reviews)

Reviews

(191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Experience

Kyle was a great, happy, and up beat guy that kept the experience cool and calm. Very nice new building they are in. Went in a little blind on what we were doing but Kyle made it and we made through it all painless. Thanks to Kyle!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New Hybrid Kia Optima

I recently purchased a new Hybrid Kia Optima from Kia of Mankato, and I couldn't be more pleased with the overall experience. Justin and Jake were a huge help when deciding which vehicle best suited my needs. A huge thank you to both Justin and Jake!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Only doing business with KIA OF MANKATO!!!!

Nic was easy to work with, and had answers to all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

fast, easy buying process. friendly staff. answered all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome

He is did an awesome job. Had my thoughts and desires in mind throughout. I will recommend him to others. Thank you so much for all the hard work today and thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Well executed service

I went to KIA of Mankato and was astonished by the warmth of the whole staff. I was greeted by Angella, the receptionist with a friendly smile. She told Kyle I was there and invited my fiance and me to sit a moment while Kyle came to the front. Having talked wet l with Kyle on the phone, he found out my wants, needs, and budget qualifications. He invited me to fill out the credit application prior to coming down to Mankato as to save time. We went to two different vehicles and he let me do a lot of deciding, thinking out loud, and gave a no pressure sales experience. Upon closing the deal, the manager came and greeted us and genuinely thanked us for business and gave us a gift for being there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Absolutely wonderful

Kyle, at Kia of Mankato, was such a joy to work with! He listened to my needs and concerns, and did everything he could to get me the best car for the best price! I was on my own and had no idea what I was doing, but he patiently walkes me through everything. A+++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Oil change

Love everything about Kia Motors and the staff!! Customer service is amazing and everyone is so knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer of Nicholas

Nicholas was amazing today. Very helpful and had my thoughts and desires in mind throughout my visit of buying my new vehicle. Will recommend him to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A living nightmare! Stay far away!

Absolutely the worst customer service I have ever experienced! Bought a van and 2 weeks later $2,000 worth of repairs and said since it's not "a safety issue" they won't do anything. Absolutely does NOT stand behind their product and has been a nightmare for me & my self. Never again. Josh K. Looked me in the eye and lied to me & my family with ease. Stay far away!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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