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Came in ready to buy had zero pressure great service was provided water and coffee w/o prompts. I was at the lot a total of 45m from start to finish Sandy... and Josh helped me get all the work settled efficiently and effectively. W/o asking they took off an additional $1000 and filled my gas to the top.
The salesman who greeted me was very kind. He brought me inside and asked about which trucks I wanted to see. He introduced me to a young salesman who... would assist me. I expressed that I've been researching and narrowing down my picks through online data and now wanted to get hands on knowledge. They then introduced me to their assistant manager who was sitting nearby. This is where the visit went very sour very quickly. She was very aggressive and grilled me about my trade in, financing, down payment, and other various factors. She quickly became very put out that I wasn't willing to hand over tens of thousands of dollars within 5 minutes into this visit. She told me that they were "short staffed" and my test drive would be just a quick around the block and limited to one truck. As the polite salesman walked me to the truck I saw 3 other salesman standing around and not one other customer on the lot. I asked where I was to drive and followed his directions to the stop light. As I approached the light, the salesman's walkie talkie chirped. The assistant manager came on and said in a very unprofessional manner, "I told you a quick test drive around the block, you are going the wrong way." This was said to her "inferior" in front of a customer. All in all avoid this place. I wouldn't trust any used car dealership who treats people with disdain and an unprofessional attitude. If they don't care about customers then they don't care about their cars.
Budget Motors has been the only dealership we have been buying cars from for the last 13 years. Fred and staff know how to treat potential customers and... they treat loyal customers excellent. We just bought a 2011 Jeep liberty for an excellent price, financing was quick and simple, and there was no pressure at all. We asked for the CARFAX for our vehicle and it was shown to us with no hesitation, and they provide them free of charge on all their inventory on-line. That kind of transparency has always been there since day one. Thank you Budget Motors & staff for making car buying easy and hassle free for the last 13 years.
Thank you so much Ron & Nelly for your loyalty and for writing such a great review. Everybody at Budget Motors enjoys your company when you drop in to... see how everybody is doing and all of us love when you cook us lunch. Thank you again for all you have done for us over the years, and we can't wait to see you guys again. -The entire Budget Motors Staff
Came in looking for a great car. Sandy and Justin have been a great and have kept me satisfied. Thanks guys will recommend this place to everyone..
great to deal with Jose and Sandy. they made things easy and pleasant. the whole experience was fine. they try to upsell you but they're. not super pushy.... thanks
Budget Moters was the best experience ever buying my new/used car! Everyone is so helpful and now became family! I highly recommend this car dealership!
Great place, made the whole process smooth and simple. Thanks Sandy for all your help. Great costumer service. I would definitely recommend this dealer... to anyone looking to buy a car.
Buying our car was quick and easy. Thank you! Steve and Gidget Brandon. We are enjoying our Jaguar XK 8 great car for fun in the sun!
Great place, made the whole process smooth and simple. Was able to do most of the paperwork and negotiations over the phone so by the time I got to Reno... I was in and out within an hour.
Great experience friendly knowledgeable answered all questions great inventory great financing options would recommend very highly to family and friends... thinking of buying another vehicle from budget in the near futurereno