Reviews
Write a reviewThe best dealer in Reno, good quality cars, friendly
The best dealer in Reno, good quality cars, friendly professional attention the best of the best
The best dealer in Reno, good quality cars, friendly
The best dealer in Reno, good quality cars, friendly professional attention the best of the best
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good car buying experience.
Good car buying experience. However, after only owning the car for 15 days asked for Simon, the owner to fix issues with cars he refused. Even threatened my person. This particular dealership has three other marks against them with the better business bureau. Similar complaints to what happened to me.
Good car buying experience.
Good car buying experience. However, after only owning the car for 15 days asked for Simon, the owner to fix issues with cars he refused. Even threatened my person. This particular dealership has three other marks against them with the better business bureau. Similar complaints to what happened to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Bad management
Unwilling to honor a verbal agreement. Sold my daughter a truck with bald tires. Said they would put new tires on vehicle for cost. Now the truck is parked and can’t be driven until it gets new tires. Simon pretended to be the owner, when in fact he is the owner’s son. Very rude and combative on the phone.
Bad management
Unwilling to honor a verbal agreement. Sold my daughter a truck with bald tires. Said they would put new tires on vehicle for cost. Now the truck is parked and can’t be driven until it gets new tires. Simon pretended to be the owner, when in fact he is the owner’s son. Very rude and combative on the phone.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Ryan was amazing and very genuine.
Ryan was amazing and very genuine. It was a smooth process and we were in and out. Thank you Ryan!
Ryan was amazing and very genuine.
Ryan was amazing and very genuine. It was a smooth process and we were in and out. Thank you Ryan!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ryan wa great.
Ryan wa great. Totally answered all my questions and was very upfront and honest. You
Ryan wa great.
Ryan wa great. Totally answered all my questions and was very upfront and honest. You
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ryan was excellent, in addition to being considerate,
Ryan was excellent, in addition to being considerate, knowledgeable, and friendly. I was pleased with the high level of service & tremendous selection of vehicles.
Ryan was excellent, in addition to being considerate,
Ryan was excellent, in addition to being considerate, knowledgeable, and friendly. I was pleased with the high level of service & tremendous selection of vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hands-down friendliest staff!
Hands-down friendliest staff! Having four teenagers and attempting our hand at over six used vehicles for the kids, we have had the absolute worst luck a family could have with used car purchases. We were ready to give up but just in time found budget motors in Reno Nevada. Hands-down the friendliest staff in a Genuine way, Simon and Ed were very nice and extremely accommodating, and we were able to find exactly what we were looking for my daughter who saved up her own hard-working cash for two years. At this point, budget Motors is really the only used car dealership that I found that I could honestly recommend. I wouldn’t go anywhere else at this point, and I definitely wouldn’t go on Facebook or craigslist! So before you try to go get a used car somewhere else you should for sure come and check out these guys!
Hands-down friendliest staff!
Hands-down friendliest staff! Having four teenagers and attempting our hand at over six used vehicles for the kids, we have had the absolute worst luck a family could have with used car purchases. We were ready to give up but just in time found budget motors in Reno Nevada. Hands-down the friendliest staff in a Genuine way, Simon and Ed were very nice and extremely accommodating, and we were able to find exactly what we were looking for my daughter who saved up her own hard-working cash for two years. At this point, budget Motors is really the only used car dealership that I found that I could honestly recommend. I wouldn’t go anywhere else at this point, and I definitely wouldn’t go on Facebook or craigslist! So before you try to go get a used car somewhere else you should for sure come and check out these guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My husband has been searching for a car for weeks.
My husband has been searching for a car for weeks. We drove by budget motors and decided to stop, and were greeted by Ryan. From the start Ryan was very welcoming. He walked us not very far and a car caught my husbands eyes. Ryan gave us great details about the car, and they went for a test drive. He was sold! Ryan, then, walked us through all of the finances and paperwork. All of this was with such ease and comfort. Ryan didn’t give us the ‘pushy salesman’ vibe whatsoever! All of the staff there were great, especially with our 3 year old, very energetic, son. Thank you to Ryan and the rest of his crew for an amazing experience. This is how it should be when buying a car! Period!
My husband has been searching for a car for weeks.
My husband has been searching for a car for weeks. We drove by budget motors and decided to stop, and were greeted by Ryan. From the start Ryan was very welcoming. He walked us not very far and a car caught my husbands eyes. Ryan gave us great details about the car, and they went for a test drive. He was sold! Ryan, then, walked us through all of the finances and paperwork. All of this was with such ease and comfort. Ryan didn’t give us the ‘pushy salesman’ vibe whatsoever! All of the staff there were great, especially with our 3 year old, very energetic, son. Thank you to Ryan and the rest of his crew for an amazing experience. This is how it should be when buying a car! Period!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were very nice and 8 would recommend them to anyone.
They were very nice and 8 would recommend them to anyone.. I just couldn't afford the down payment
They were very nice and 8 would recommend them to anyone.
They were very nice and 8 would recommend them to anyone.. I just couldn't afford the down payment
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Don't wanna put mileage on car with test drive
I wouldn't recommend it based on the salesperson. Long story short, my SUV is in the shop and if it's worst case scenario, I'm buying a SUV. Called to make sure the SUV was still in stock, talked to Ryan and asked for him when I arrived. Explained my situation, he asked what I wanted my payment to be (classic car sales trick - make payment what you want rather than cost of car), told him we have cash. Asked to test drive. He asked "hypothetically, you're car is in the shop, if you're not buying another vehicle, would you want them to put more mileage on your car?" I have NEVER heard such a thing, a car lot not allowing test drives because of concerns of putting mileage on a car? Nonetheless, if I need to buy it, I will go back but definitely won't be doing business with Ryan.
Don't wanna put mileage on car with test drive
I wouldn't recommend it based on the salesperson. Long story short, my SUV is in the shop and if it's worst case scenario, I'm buying a SUV. Called to make sure the SUV was still in stock, talked to Ryan and asked for him when I arrived. Explained my situation, he asked what I wanted my payment to be (classic car sales trick - make payment what you want rather than cost of car), told him we have cash. Asked to test drive. He asked "hypothetically, you're car is in the shop, if you're not buying another vehicle, would you want them to put more mileage on your car?" I have NEVER heard such a thing, a car lot not allowing test drives because of concerns of putting mileage on a car? Nonetheless, if I need to buy it, I will go back but definitely won't be doing business with Ryan.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase