Autos Direct of Fredericksburg - Lafayette

Had a great experience buying my car at AUTOSDIRECT thanks to my awesome salesman, Gary Coleman. Gary was very nice and helpful. Would definitely buy another... car from them.

Let me start out by saying I was very skeptical about going to Autos Direct due to past experiences at other dealerships! But Eric and Chris F made my... experience a breeze.. I had a repo years ago and they still got me into my 2014 Chevy Cruze with very low payments! The whole experience was A+A+ -P

Gary was very courteous, professional, well organized, and worked very hard to get the deal done on a Sunday late afternoon! I recommend Gary and Autos... Direct of Fredericksburg to anyone looking for a nice car, truck, or SUV! Very friendly dealership who makes sure the customer is happy and taken care of! The Ford Fusion we bought was a 2014 and it had very low miles (28,000) and the price was unbelievably low for the value! Thank you for your hard work and dedication!!

Sent multiple inquires through Cars.com and received generic response with no answers to questions. Dealership puts forth no effort to interact with customers... who are informed and educated. Prefer to prey on suckers. (no offense to those that bought there) Cars listed won't even pass VA State inspections. (as listed in CarFax reports)

My boyfriend and I needed a car and I read the reviews but didn’t let that stop us from coming. When we got their, Joe greeted us immediately and... did all that he could to make the process as fast as he could. The other staff seemed friendly but I highly recommend Joe because he got us into a 2015 Hyundai Elantra with low mileage and an excellent price! Thank you so much Autos Direct, we are definitely in love with our new car!!!!

Worst experience ever! Spoke to Gary over the phone and drove long distance to look at a specific truck. As soon as we arrived, it felt like a sticky... death trap. Gary wasn't up front and open about the process, he suddenly couldn't speak to us about the prices (even though he gave them out over the phone) and he hid that the truck I came to look at wasn't available. We sat for over an hour before being brought out to a junk truck that we didn't ask to see. Disappointed, it took another 20 minutes to leave because he wouldn't give my license back despite asking numerous times! We wasted our time and day, this employee made us feel disrespected by his actions and attitude. As soon as we left, our bank notified us of 7 hard credit runs! Unbelievable!

This place is absolutely dreadful at keeping in contact with potential customers. Sent in a request on a Dodge Ram 2500 and I got the generic email. I... replied and didn't hear anything, so I called, no answer. I sent in another request, got a generic email and someone finally told me the truck was going to the shop And would get in contact with me when it was out. I haven't heard a word and it has been well over a week, closer to 2. Absolutely horrible. Clearly they don't care much about their potential customers. I would stay away from this dealership. They don't seem professional at all.

I inquired about a vehicle when Dean (salesmen) started answering several basic questions for me. We discussed the condition of the vehicle, the price,... and the logistic behind me purchasing since I had to travel in order to get there. Long story short, I got to the dealership where I found the vehicle in worse condition than promised and the ticket price was roughly two grand more than discussed. When I expressed concern about both of these issues I was told, "what do you want me to do about it" and "it's simple math" both in demeaning. Good luck with your car search. I had much better luck with the dealership down the road from Autos Direct.

If you’re looking to buy a car, this is definitely not the place to go. They expect you to fill out an application and will run your credit without... actually letting you see or test drive the car first. Came across this problem with Gary. And when asked what if I didn’t get approved for the car I actually wanted, with an attitude his response was, “Well you just get another car.” I grabbed my application and got the xxxx outta dodge.

One cool manager who was trying to help out when I had found out the vehicle had a few problems one manager was trying to help but the head one didn't... care