Autos Direct of Fredericksburg - Lafayette

LIES! LIES! LIES! DO NOTbeleive ANYTHING they tell you! They sell LEMONS!! They hide the negative reviews from their website! I have proof of ALL messages and emails from this sales rep stating the vehicle was great and had NO issues, but turns out it has MAJOR issues! More than 15 serious issues! I have already filed a complaint with the BBB and FTC. I'm trying to save others from getting scammed!

RUN as fast as you can from this scam of a dealership! They sold me a lemon and are now ignoring me! I have proof from a dealership of all the repairs/damage to this car! They FALSELY advertised it as being in great condition but it has no less than 15 problems, some major! They are hiding the "bad reviews" on their site so everyone thinks they are a solid dealership! I have already filed complaints with the BBB and FTC. Please buy from ANYWHERE but this xxxx dealership!!

Five-Star Review for Autos Direct of Fredericksburg, VA I recently purchased a vehicle from Autos Direct of Fredericksburg, and I can confidently say it was one of the best car-buying experiences I've ever had. From start to finish, Gary and his team demonstrated professionalism, clarity, and an unmatched level of customer care. Gary took the time to walk me through every step of the process with ease and transparency. What stood out most was his genuine approach to customer service—he made me feel like more than just a sale. I left not only with the exact vehicle I came for, but also with deep appreciation for how seamless and respectful the experience was. Even after the sale, Gary went above and beyond to assist with a small but important request related to my trade-in. His follow-through and attention to detail truly reflect the dealership’s values. If you’re looking for a trustworthy team, great vehicles, and exceptional service, I highly recommend Autos Direct Fredericksburg. Ask for Gary—you won’t be disappointed.

Te ayudan a adquirir tu auto y hacer crédito un personal muy amable estoy muy agradecido y satisfecho con el carro que adquiri

My experience with Autos Direct was very professional and fair trade. The advertised vehicle was exactly as described, I thank all involved and Alys for her professional help to make this transition very smooth. Have a great weekend.

I love my car! The staff was so nice and no haggling when I sold my truck to them. It took an hour to finish all the paperwork. I was even given cash to put in my pocket by the Supervisor. I recommend this dealership.

They help me get into the car I needed. Autosdirect will put an auto directly in yo hands.

I went to this seller twice. The first time I was only spoken to by the dealership staff next door. This initially wasn't off putting as I spoke Spanish. Marilyn did not want to sell a car that day unless I was financing it with the dealership. Everytime I spoke to her about any other options her eyes glazed over and she proceeded to tell me she could run my credit for possible financing options. After leaving the first time I received a call from Autos Direct asking if I was interested. Gary was seemingly helpful and even got me a deal on the price. There were other possible buyers so he prompted me to give them my card information to hold the car. I agreed and scheduled to pick up the car the next day. I called them before heading an hour away to pick up the car to confirm it was still available. I called them at the bank 15 min before I got to the dealership to confirm the name for the check. It wasn't until I got in the dealership that Gary informed me that the car had already been sold 30 minutes before. Again this was after confirming multiple times and literal minutes before pulling up to the dealership that the car was still available, with a check written to Autos Direct AND gave them my card information to hold the car. I understand selling it to another buyer but to never say anything after constant communication is over the line. After my dad called and cussed them out a manager reached out saying I could get 1k off any car in the lot. While this was a nice try it doesn't erase the scummy and honestly cruel business practices. I would not recommend this dealership to anyone especially not Gary or Merylin. Long story short: if you're not trying to get scammed by their financing department don't bother

The best dealer in town, hands down! Great customer service and honest sales team. I’m a customer for life!

The staff here is very friendly and helpful… they understood what I was looking for and were fast to help with the whole processes. I definitely recommend Autos Direct.