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Creel Motors Tampa Bay

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (15 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (15 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bad customer service

I purchased a car from here that recently broke down I had it towed and told them my cv axle popped cause I already knew the next day they called me back and told me it was my transmission when I knew for a fact it wasn’t then was told I would need to bring 2000-3000 to put down on another car did get that cause I only owe 1800 on my car I’m almost done paying on it. So I go get my car and asked them can they work with me on the payment so I can get my car fixed and they underwriter said it was impossible because I already owed them 60 from my last payment that’s the most stupidest xxxx I’ve ever heard of if a person just paid y’all xxxx there 16,000 and down to they last 1000 and y’all can’t work with y’all customers once I’m done paying for car I would never go here or recommend it to anyone.. They call you after missing one day on your payment I done had plenty cars from buy here pay here places and I went a week at least two weeks missing a payment sometimes they even let me double up... I just love my car but the place I got it from is full of it

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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really good service and very pleased with my car

Thank you for helping me even though I have bad credit. Got a car months ago and wanted to wait to leave my review. I am more than pleased with the experience and happy with my car. Safe, reliable and I was able to drive for just the down payment price. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great and friendly service

The staff at Creel Motors are friendly and listen to what the customer wants. I was looking for my dream truck and they came accross one and helped me drive away with it. thanks Creel for making my experience with you great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly Service

Friendly staff and great customer service. I have bought both my vehicles from them and they are willing to go the extra mile to make sure you are satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Beyond terrible

while I was looking for my first time car having a child no credit it was beyond hard. ended up getting a vehicle at creel motors and I do not recommend, my car broke down a week after buying it and also now I have came into soooo many problems that's going to cost 4,000 which is what left as my payment due.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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