Cadillac of Knoxville

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
59 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    May 11, 2019

    The people were friendly, helpful and professional.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 3, 2019

    Excellent very happy with my vehicle purchased and with the service went over and above

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • June 26, 2018

    I had some repairs sone to my SRX. I was told the cost beforehand and it didn’t differ on the final bill. I was given a customer care vehicle to drive... during the repairs. Very professional service people and always smiling!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    December 19, 2018

    The worst buying experience ever. I was taken advantage of and paid way too much for the car

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Laura ...Thanks for making me aware of this situation I have reviewed the transaction...It is disappointing when policies and procedures put in place ...are not followed...please contact me so we can discuss this situation ...your business is greatly appreciated and I want to learn more about your situation ...Russ

  • 5.0 out of 5
    December 6, 2018

    This is my second Cadillac from Mike and Cadillac of Knoxville. Special ordered a new XT4 and I am very pleased. Mike as always is professional, courteous... and knowledgeable. I would recommend Mike for your next Cadillac purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 2, 2018

    Shopped for months for a second car. Find a clean, great running car here. The annoying tire pressure light was on. Dealership replaced the sensor as... part of the buying process. Other dealers wouldn't even think of doing that. Also washed and vacuumed the car everytime they touched it. Bought from Stephen Patterson. Great dude!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 2, 2018

    Mr. Michael Petsuck was instrumental in the entire process of leasing and then purchasing my 2015 CTS. He gave me great advice, as this was my firt time,... and I couldn't be happier with the service and professionalism of him and Cadillac of Knoxville. I would highly recommend him to anyone looking to buy or lease a Cadillac, as well as recommend the Cadillac of Knoxville Dealership as a whole. They treat you like family from the beginning to the end.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 22, 2018

    Michael, I want to thank you for being nice to us, we were very pleased with everyone at Cadillac of Knoxville, normally that would be the last place we... would go but I"m glad we came. The car is awesome we both love it. We have told everyone how nice our experience was. the 2 gentlemen that took care of us were great thanks again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 9, 2018

    Michael was extremely personal and helpful in answering every question I had. I would recommend any of my friends or family members to come see if he... can help them!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 17, 2018

    I had an excellent experience at Cadillac of Knoxville. The buying process was easy and quick, and the service was outstanding. Michael Petsuck helped... me tremendously; he gave me all the information I needed and met my needs without being pushy or overbearing. My father was with me and said our service was some of the best he has received in 25 years. Great experience!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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