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The people were friendly, helpful and professional.
Excellent very happy with my vehicle purchased and with the service went over and above
I had some repairs sone to my SRX. I was told the cost beforehand and it didn’t differ on the final bill. I was given a customer care vehicle to drive... during the repairs. Very professional service people and always smiling!
The worst buying experience ever. I was taken advantage of and paid way too much for the car
Laura ...Thanks for making me aware of this situation I have reviewed the transaction...It is disappointing when policies and procedures put in place ...are not followed...please contact me so we can discuss this situation ...your business is greatly appreciated and I want to learn more about your situation ...Russ
This is my second Cadillac from Mike and Cadillac of Knoxville. Special ordered a new XT4 and I am very pleased. Mike as always is professional, courteous... and knowledgeable. I would recommend Mike for your next Cadillac purchase.
Shopped for months for a second car. Find a clean, great running car here. The annoying tire pressure light was on. Dealership replaced the sensor as... part of the buying process. Other dealers wouldn't even think of doing that. Also washed and vacuumed the car everytime they touched it. Bought from Stephen Patterson. Great dude!
Mr. Michael Petsuck was instrumental in the entire process of leasing and then purchasing my 2015 CTS. He gave me great advice, as this was my firt time,... and I couldn't be happier with the service and professionalism of him and Cadillac of Knoxville. I would highly recommend him to anyone looking to buy or lease a Cadillac, as well as recommend the Cadillac of Knoxville Dealership as a whole. They treat you like family from the beginning to the end.
Michael, I want to thank you for being nice to us, we were very pleased with everyone at Cadillac of Knoxville, normally that would be the last place we... would go but I"m glad we came. The car is awesome we both love it. We have told everyone how nice our experience was. the 2 gentlemen that took care of us were great thanks again.
Michael was extremely personal and helpful in answering every question I had. I would recommend any of my friends or family members to come see if he... can help them!
I had an excellent experience at Cadillac of Knoxville. The buying process was easy and quick, and the service was outstanding. Michael Petsuck helped... me tremendously; he gave me all the information I needed and met my needs without being pushy or overbearing. My father was with me and said our service was some of the best he has received in 25 years. Great experience!