Spitzer Volkswagen Amherst

4.5 out of 5 4.5
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Spitzer Volkswagen Amherst Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

9:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2017

At Spitzer, we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need;

...

our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus, we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today.

"Our World Revolves Around You!"

Service

Wheel Balance

$34.95

Oil, Filter Change

$85 and up*

Tire Rotation

$20

Transmission Service

$129.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 20, 2020

    David Hans is an excellent Service Rep. He is the main reason we continue to have our service done at the dealership. As always his understanding of our... needs to service our VW is professional and shows a background of knowledge which builds confidence and honesty. Without David Hans I would not feel as though our VW was getting the attention it deserves. Thank you for allowing me to express my thoughts. Dr. David M. Jarzen May 20, 2020

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dr. Jarzen, Thank you for taking the time to leave David this amazing review! It is a pleasure to know that he has your confidence, and that he always... takes exceptional care of you and your automotive needs! Your safety and satisfaction are of the utmost importance to us, and we look forward to continuing to provide you and your vehicle with the same top-quality service in the future.

  • 5.0 out of 5
    March 9, 2020

    I recently leased a 2019 Jetta from Igor. I could not have asked for an easier experience. Igor is very knowledgeable and went to great lengths to make... sure I was happy with my car. He is the go to guy if you want to buy a car from here!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Jaden, Congratulations on your new Volkswagen Jetta! We appreciate your business and are overjoyed that Igor could provide you with a seamless experie...nce and a vehicle that you love! We thank you for leaving him this very kind review, and we wish you the safest of travels- on behalf of him and the entire team!

  • October 29, 2016

    Great experience buying a used car. No pressure, great knowledge. Comfortable buying experience in the lobby not crammed into a tiny area. Thank you!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 29, 2020

    Igor helped me with leasing my last two cars now and undeniably lends an ear to find something very suiting for your needs. My new Tiguan checked every... box I was hoping for and then some!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Andrea, We are happy to hear that Igor was so helpful, accommodating, and ultimately able to provide you with another perfect vehicle! We congratulate... you on your new Volkswagen Tiguan- on behalf of him and the entire team, and we thank you for continuing to confide in our dealership for each of your automotive needs!

  • 5.0 out of 5
    January 25, 2019

    The service team is always upfront about time and price. They always keep me informed about the process and problems. Even though most of my stops there... weren't scheduled, they always treat me as a priority.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 7, 2017

    Great job Steve Bush,Todd Meek and Bryan Carpenter. Thanks for getting my dream car!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 13, 2016

    Thank You and your Staff for making my Dream Car come true!! No hassles or long delays. This is how it should be. Great Job Thanks!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are grateful for your feedback on your experience at Spitzer Volkswagen Amherst. Thank you for giving us the opportunity to serve you!

  • 5.0 out of 5
    September 3, 2016

    I would recommend this dealership to anyone in my contact list. Very helpful and gave the best possible price available.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Anthony for the great feedback! We appreciate you choosing Spitzer VW Amherst!

  • 5.0 out of 5
    March 22, 2016

    Exceptional buying experience. My sales rep Steve Brush Jr and Manager Guy Rodgers along with Brian in finance were honest and up front. I feel that I... received a great deal on the car with no hassle. If anyone is looking for a Volkswagen -- you need to check out Spitzer Volkswagen in Amherst.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 8, 2015

    I had THE worst experience ever here trying to purchase a vehicle. Customer service was very poor, no one seemed willing to work with me and it seems as... though they pick and choose who they want to sell a car to and who they want to give the better deal. I made more than enough money to purchase the vehicle, excellent job history, not too bad credit yet and still was not enough to drive out of there with the vehicle. I am highly dissatisfied and disappointed that I even wasted my time walking in to this facility. I will NEVER recommend this dealership to anyone who is in the market to purchase a vehicle.

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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We at Spitzer value every customer very highly! We realize in this day and age there are many choices and we have to exceed all expectations in order ...to earn the customers business. In this situation it seems that we were assisting the customer in trying to obtain financing. We are only a portal between the guest and the financial institutions. We do have wonderful relationships with the many lenders that we work with but they do all have there own guidelines for lending. We want to sell as many vehicles as possible and work very hard to work with the lenders and customers to obtain them financing. If financing is not able to be obtained it is never a choice that we made but one of the financial institutions, based on many factors: prior and current credit, down payment, employment history, employment income, time at address, as well as the vehicle they are attempting to purchase. We hope that this helps to understand the desire that we have to sell and service our customers with the highest of standards. Please contact me so that we may have an opportunity to meet and maybe we can assist with a plan to remedy anything that may be holding you back from obtaining financing.

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