Reviews
The staff is ALWAYS friendly & helpful.
The staff is ALWAYS friendly & helpful. They make you feel welcome. Diego has helped me my last two visits and makes me feel like I'm visiting a friend.
The staff is ALWAYS friendly & helpful.
The staff is ALWAYS friendly & helpful. They make you feel welcome. Diego has helped me my last two visits and makes me feel like I'm visiting a friend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kaitlyn Mccartan Spitzer Volkswagen Route 58 Amherst Ohio
Kaitlyn Mccartan Spitzer Volkswagen Route 58 Amherst Ohio was very kind sweet and considerate, patient and helpful to all my needs and questions and what she did not have an answer to. She went and got one. I was very grateful that she was the person I was talking to . As a Volkswagen customer there for about three or more years I was a little upset that I couldn’t make an appointment without my VIN number When I talk to somebody else on the phone prior to coming in. She reassured me Everything would be OK and it was thank you Kaitlyn Mccartan.
Kaitlyn Mccartan Spitzer Volkswagen Route 58 Amherst Ohio
Kaitlyn Mccartan Spitzer Volkswagen Route 58 Amherst Ohio was very kind sweet and considerate, patient and helpful to all my needs and questions and what she did not have an answer to. She went and got one. I was very grateful that she was the person I was talking to . As a Volkswagen customer there for about three or more years I was a little upset that I couldn’t make an appointment without my VIN number When I talk to somebody else on the phone prior to coming in. She reassured me Everything would be OK and it was thank you Kaitlyn Mccartan.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Chaz, thank you for your time and feedback. We are so glad that Kaitlyn was both kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
This dealership is fantastic.
This dealership is fantastic. Always get my VW in for repairs or maintenance quickly. Jarrett Larson takes great care of my Beetle.
This dealership is fantastic.
This dealership is fantastic. Always get my VW in for repairs or maintenance quickly. Jarrett Larson takes great care of my Beetle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! Providing quality and efficient service is so important to us, and we are glad that Jarrett's and the team's efforts consistently meet your satisfaction. We hope that you continue to choose us for all of your future Volkswagen needs!
I recently purchased a 2024 Tiguan through Alice Dennis.
I recently purchased a 2024 Tiguan through Alice Dennis. Great customer service and communication. The dealership also went out of their way to make a Great Deal with my trade in vehicles go as smoothly as possible. Overall great experience.
I recently purchased a 2024 Tiguan through Alice Dennis.
I recently purchased a 2024 Tiguan through Alice Dennis. Great customer service and communication. The dealership also went out of their way to make a Great Deal with my trade in vehicles go as smoothly as possible. Overall great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new Tiguan! We are overjoyed that Alice provided you with a top-notch experience. Our guest's satisfaction is our utmost priority. We thank you for your kind recommendation and we wish you the safest of travels until we meet again!
Jacob Solanics made it he buying process painless and
Jacob Solanics made it he buying process painless and quick. The dealership was great and no one was pushy or over the top
Jacob Solanics made it he buying process painless and
Jacob Solanics made it he buying process painless and quick. The dealership was great and no one was pushy or over the top
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive review, Austin! We are so glad that Jacob took exceptional care of you and ensured your experience with us was as smooth as possible. On behalf of the entire team- we wish you the safest of travels in your new ride!
Great dealership, easy to work with, not pushy, and made
Great dealership, easy to work with, not pushy, and made the buying process painless. Jacob Solanics was great!
Great dealership, easy to work with, not pushy, and made
Great dealership, easy to work with, not pushy, and made the buying process painless. Jacob Solanics was great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review! Providing a smooth and efficient experience is always our goal, and we are glad that Jacob's efforts met your satisfaction. Congratulations on your new ride! If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Jacob Baxter was very patient.
Jacob Baxter was very patient.with me & explained & went over everything so that I would understand i felt very comfortable with Jacob.
Jacob Baxter was very patient.
Jacob Baxter was very patient.with me & explained & went over everything so that I would understand i felt very comfortable with Jacob.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Karen, Thank you for leaving Jacob this 5-star review! We work extremely hard to ensure our guests are comfortable with their visit, and we are glad that he was helpful and informative. Please do not hesitate to let us know if there is ever anything more that we may assist you with.
Diego Dennison my service advisor was very helpful and
Diego Dennison my service advisor was very helpful and knowledgeable. He also had the customer best interest in mind.
Diego Dennison my service advisor was very helpful and
Diego Dennison my service advisor was very helpful and knowledgeable. He also had the customer best interest in mind.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mike, Thank you for leaving Diego this wonderful review! We are glad that he provided you with 5-star service during your recent visit. Your safety and satisfaction are our utmost priority and we hope to see you again the next time you are in need of automotive service.
Just purchased a 2025 Atlas Cross Sport.
Just purchased a 2025 Atlas Cross Sport. Our sallesperson was a very knowledgeable and patient young man named Gabe. Best buying experience that I have ever had. I recommend Gabe and Service Manager for making my deal happen!
Just purchased a 2025 Atlas Cross Sport.
Just purchased a 2025 Atlas Cross Sport. Our sallesperson was a very knowledgeable and patient young man named Gabe. Best buying experience that I have ever had. I recommend Gabe and Service Manager for making my deal happen!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new Atlas Cross Sport, Steff! We strive for 100% customer satisfaction, and we are overjoyed that Gave provided you with a 5-star experience. He will be honored to have earned your kind recommendation. Thank you and safe travels!
Jake, Voss and the whole VW and Spitzer team made this
Jake, Voss and the whole VW and Spitzer team made this such an easy and stress free car buying experience. You guys made customers for life! Thank you so much.
Jake, Voss and the whole VW and Spitzer team made this
Jake, Voss and the whole VW and Spitzer team made this such an easy and stress free car buying experience. You guys made customers for life! Thank you so much.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ally, Thank you for providing us with a review of your experience at- Spitzer Volkswagen. We are delighted to hear that Jake and Voss were able to match you with the right car and within the price range you were looking for. We look forward to the next time we serve your automotive needs in the future.