Spitzer Volkswagen Amherst
Spitzer Volkswagen Amherst Hours
Inventory
About Our Dealership
At Spitzer, we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need;
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our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus, we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today.
"Our World Revolves Around You!"
Photos & Videos
Service
Wheel Balance
$34.95
Oil, Filter Change
$85 and up*
Tire Rotation
$20
Transmission Service
$129.95 and up*
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Reviews
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May 20, 2020
David Hans is an excellent Service Rep. He is the main reason we continue to have our service done at the dealership. As always his understanding of our... needs to service our VW is professional and shows a background of knowledge which builds confidence and honesty. Without David Hans I would not feel as though our VW was getting the attention it deserves. Thank you for allowing me to express my thoughts. Dr. David M. Jarzen May 20, 2020
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseDr. Jarzen, Thank you for taking the time to leave David this amazing review! It is a pleasure to know that he has your confidence, and that he always... takes exceptional care of you and your automotive needs! Your safety and satisfaction are of the utmost importance to us, and we look forward to continuing to provide you and your vehicle with the same top-quality service in the future.
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March 9, 2020
I recently leased a 2019 Jetta from Igor. I could not have asked for an easier experience. Igor is very knowledgeable and went to great lengths to make... sure I was happy with my car. He is the go to guy if you want to buy a car from here!
Does recommend this dealerShopped for a new carDid make a purchase1 people out of 1 found this review helpful. Did you?Dealer ResponseJaden, Congratulations on your new Volkswagen Jetta! We appreciate your business and are overjoyed that Igor could provide you with a seamless experie...nce and a vehicle that you love! We thank you for leaving him this very kind review, and we wish you the safest of travels- on behalf of him and the entire team!
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Great experience buying a used car. No pressure, great knowledge. Comfortable buying experience in the lobby not crammed into a tiny area. Thank you!
Does not recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you? -
February 29, 2020
Igor helped me with leasing my last two cars now and undeniably lends an ear to find something very suiting for your needs. My new Tiguan checked every... box I was hoping for and then some!!
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseAndrea, We are happy to hear that Igor was so helpful, accommodating, and ultimately able to provide you with another perfect vehicle! We congratulate... you on your new Volkswagen Tiguan- on behalf of him and the entire team, and we thank you for continuing to confide in our dealership for each of your automotive needs!
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January 25, 2019
The service team is always upfront about time and price. They always keep me informed about the process and problems. Even though most of my stops there... weren't scheduled, they always treat me as a priority.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you? -
November 7, 2017
Great job Steve Bush,Todd Meek and Bryan Carpenter. Thanks for getting my dream car!
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you? -
September 13, 2016
Thank You and your Staff for making my Dream Car come true!! No hassles or long delays. This is how it should be. Great Job Thanks!
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe are grateful for your feedback on your experience at Spitzer Volkswagen Amherst. Thank you for giving us the opportunity to serve you!
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September 3, 2016
I would recommend this dealership to anyone in my contact list. Very helpful and gave the best possible price available.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThanks Anthony for the great feedback! We appreciate you choosing Spitzer VW Amherst!
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March 22, 2016
Exceptional buying experience. My sales rep Steve Brush Jr and Manager Guy Rodgers along with Brian in finance were honest and up front. I feel that I... received a great deal on the car with no hassle. If anyone is looking for a Volkswagen -- you need to check out Spitzer Volkswagen in Amherst.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you? -
October 8, 2015
I had THE worst experience ever here trying to purchase a vehicle. Customer service was very poor, no one seemed willing to work with me and it seems as... though they pick and choose who they want to sell a car to and who they want to give the better deal. I made more than enough money to purchase the vehicle, excellent job history, not too bad credit yet and still was not enough to drive out of there with the vehicle. I am highly dissatisfied and disappointed that I even wasted my time walking in to this facility. I will NEVER recommend this dealership to anyone who is in the market to purchase a vehicle.
Does not recommend this dealerShopped for a used carDid not make a purchase1 people out of 1 found this review helpful. Did you?Dealer ResponseWe at Spitzer value every customer very highly! We realize in this day and age there are many choices and we have to exceed all expectations in order ...to earn the customers business. In this situation it seems that we were assisting the customer in trying to obtain financing. We are only a portal between the guest and the financial institutions. We do have wonderful relationships with the many lenders that we work with but they do all have there own guidelines for lending. We want to sell as many vehicles as possible and work very hard to work with the lenders and customers to obtain them financing. If financing is not able to be obtained it is never a choice that we made but one of the financial institutions, based on many factors: prior and current credit, down payment, employment history, employment income, time at address, as well as the vehicle they are attempting to purchase. We hope that this helps to understand the desire that we have to sell and service our customers with the highest of standards. Please contact me so that we may have an opportunity to meet and maybe we can assist with a plan to remedy anything that may be holding you back from obtaining financing.