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Spitzer Chevrolet Amherst

(1,135 reviews)
Visit Spitzer Chevrolet Amherst
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
New (866) 210-5632 (866) 210-5632
Used (866) 210-5729 (866) 210-5729
Service (855) 352-7687 (855) 352-7687

Reviews

(1,135 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer Chevrolet Amherst from DealerRater.

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Jacob was very nice and helpful. Management wouldn't come...

Jacob was very nice and helpful. Management wouldn't come down on price and hit me with negative equity when they said they wouldn't.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Had a wonderful experience with Alice Dennis and Spitzer...

Had a wonderful experience with Alice Dennis and Spitzer Amherst. would recommend them to my friends and family. Thank you to everyone .Thank you , Virginia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Alice Dennis was very friendly and knowledgeable. We will...

Alice Dennis was very friendly and knowledgeable. We will certainly be recommending friends and family to her and the whole Spitzer Amherst Dealership. We will also purchase our future trucks there too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Angelo was very helpful with me purchasing my 2018 chevy...

Angelo was very helpful with me purchasing my 2018 chevy Traverse. He was very knowledgeable about the different vehicles. I would recommend Spitzer dealership in Amherst, Oh.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent customer service. I came in for an oil change...

Excellent customer service. I came in for an oil change and brake inspection and they thoroughly went through the vehicle. Brakes are fine and don’t squeak anymore. Always enjoy coming in to visit with Chris my salesman. Super pleasant!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Our salesman, Jacob Solanics, was very patient with my...

Our salesman, Jacob Solanics, was very patient with my wife and me during the selection process. He showed us various cars until we were satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Chase Raymond is a very attentive sales person. He took...

Chase Raymond is a very attentive sales person. He took very good care of my wife and myself. The used car we purchased was gone over with a fine toothed comb by their service department. I look forward to working with them again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Angelo was a really good salesman. Not pushy and very...

Angelo was a really good salesman. Not pushy and very knowledgeable. The financing part went really good and was very informative. We went over the car many times just to answer questions. It was a very nice buying experience. very nice dealership and very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Consumer response

Excellent place to do business with. Will buy more from them in the future.

Working with Spitzer of Amherst was a wonderful...

Working with Spitzer of Amherst was a wonderful experience. I purchased a pre-owned Ram truck, and Chase made the process so simple. I was purchasing from out of state, and he was attentive, thorough and responsive to my questions/concerns in timely manner. The entire staff at Spitzer of Amherst was welcoming and a real pleasure to to do business with. I absolutely recommend Spitzer of Amherst, to any new/pre-owned vehicle shoppers out there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. We do hope we can be of assistance in the future. Take care!

Everyone is very friendly and helpful better than the...

Everyone is very friendly and helpful better than the other dealer that we had was to screwed up would not listen to you about anything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.