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Shottenkirk Toyota of Quincy

(484 reviews)
Visit Shottenkirk Toyota of Quincy
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:00am–8:00pm 7:30am–5:30pm
Tuesday 8:30am–8:00pm 7:30am–5:30pm
Wednesday 8:30am–8:00pm 7:30am–5:30pm
Thursday 8:30am–8:00pm 7:30am–5:30pm
Friday 8:30am–8:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (866) 484-1609 (866) 484-1609
Used (866) 483-6859 (866) 483-6859
Service (866) 485-7694 (866) 485-7694

Inventory

See all 134 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since May 2021.
At Shottenkirk Toyota of Quincy drivers can expect tons of Toyota products and vehicle options in Quincy IL. With our secure website drivers can explore the best of the new Corolla Camry 4Runner and RAV4. The next time you need access to a smart vehicle and transparent pricing do business with Shottenkirk Toyota of Quincy and experience the benefits that come with our professionalism. We offer ToyotaCare warranty options and state-of-the-art services.
Home of the Used Car Supercenter!

Service center

Phone number (866) 485-7694

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(484 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shottenkirk Toyota of Quincy from DealerRater.

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I’m always satisfied with Shottenkirk Toyota Quincy.

I’m always satisfied with Shottenkirk Toyota Quincy. All the staff and mechanics treat the customers with the most respect . To tell the truth they are like family.

I’m always satisfied with Shottenkirk Toyota Quincy.

I’m always satisfied with Shottenkirk Toyota Quincy. All the staff and mechanics treat the customers with the most respect . To tell the truth they are like family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Came in for a part add on.

Came in for a part add on. Greeted promptly and the work was done in a timely manner.

Came in for a part add on.

Came in for a part add on. Greeted promptly and the work was done in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Job team is fantastic.

Job team is fantastic. Jd helped me pick out the best vehicle for me. Definitely be back again when I'm rdy for another vehicle.

Job team is fantastic.

Job team is fantastic. Jd helped me pick out the best vehicle for me. Definitely be back again when I'm rdy for another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Good quality staff, very polite and very professional.

Good quality staff, very polite and very professional. Very clean environment, easy access to relax and enjoy while getting quality work done. Thank you!

Good quality staff, very polite and very professional.

Good quality staff, very polite and very professional. Very clean environment, easy access to relax and enjoy while getting quality work done. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

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Everyone at the dealership had a smile, service advisors

Everyone at the dealership had a smile, service advisors were super helpful and was even approached by the sales team to make sure that I didn’t need anything. All around great experience and will return.

Everyone at the dealership had a smile, service advisors

Everyone at the dealership had a smile, service advisors were super helpful and was even approached by the sales team to make sure that I didn’t need anything. All around great experience and will return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Aaron, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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Their pick up service is so convenient and affordable!

Their pick up service is so convenient and affordable! Love it! Will definitely use it again.

Their pick up service is so convenient and affordable!

Their pick up service is so convenient and affordable! Love it! Will definitely use it again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Janis, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota in the future!

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Service was good this time.

Service was good this time. Last time I felt unwelcomed and people there were not friendly. I received no explanation of my service. This time 6/20 was much better. I received the results and an explanation of the health of my truck. However, my salesman has never followed up once from the day of my purchase. I bought a $65,000 truck and never heard from the guy again. Poor customer service from him.

Service was good this time.

Service was good this time. Last time I felt unwelcomed and people there were not friendly. I received no explanation of my service. This time 6/20 was much better. I received the results and an explanation of the health of my truck. However, my salesman has never followed up once from the day of my purchase. I bought a $65,000 truck and never heard from the guy again. Poor customer service from him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lanny, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota

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I wouldn’t consider going to any other dealership.

I wouldn’t consider going to any other dealership. I trust them to help me make good decisions regarding my vehicle.

I wouldn’t consider going to any other dealership.

I wouldn’t consider going to any other dealership. I trust them to help me make good decisions regarding my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your experience with us. We appreciate your feedback!

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They got us in for an oil change and tire rotation with

They got us in for an oil change and tire rotation with our call at the last minute. Done very quickly and staff was very pleasant.

They got us in for an oil change and tire rotation with

They got us in for an oil change and tire rotation with our call at the last minute. Done very quickly and staff was very pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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Dealership has always done a great job from sales to

Dealership has always done a great job from sales to there service department would highly recommend

Dealership has always done a great job from sales to

Dealership has always done a great job from sales to there service department would highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

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