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Auto Connection

(234 reviews)

Reviews

(234 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best Ever

I want to thank everyone at Auto Connection for helping me buy a car. You all where so great and I am forever thankful. I will be sending people your way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent company

Auto Connection went above and beyond to help me get into the car I wanted. I am forever thankful! You guys rock!!! Im sending everyone your way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thank You!!

Thank you to the entire staff at Auto Connection that helped me buy a new car. I was starting to think I was never going to find a place that could help me. THANK YOU!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience buying first car!

I had such a great experience buying my fist car from Auto Connection. They made sure I understood everything and where very helpful and patient. Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love the service provided!

This company provided the best service. They were a great help and also were super professional. I got the financing I needed with a low monthly payment. Ask for Lavern.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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DO JOT BUY FROM HERE!!!

This dealership a little over a month ago slid me car that was not working. I returned the car and still haven’t received my down payment back. I have emails and text messages showing they had agreed to give me my money back. I have called left messages and written emails on trying to get what is owed to me back. I am highly upset because I have recently became cancer free and been doing my best to get my life back on track and I don’t appreciate this business taking advantage of me. I have reported them to the Better Business Burial with hopes that their schemes will come to light. DO NOT BUY FROM HERE!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

This fabricated review was posted by Antwon Beckett. Antwon Beckett used fake pay stubs (fraud). We were forced to repossess the vehicle, which worked perfectly.

Hidden gem

This was my first time buying a car. I can say this is a hidden gem! I have tried to get a car from multiple other dealerships and had no luck. I was actually pretty down about it all. However that all changed once I found Auto Connection. They helped me get into my first car and I love it. Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very happy customer

These guys are awesome! The process was quick and easy and everything they said would happen, did happen. I highly recommend them to everyone. Go see Nelson, he's fantastic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Happy

I had a great experience at Auto Connection in Manassas. I am so happy with my new car. I will be back to trade it in in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very grateful

THANK YOU THANK YOU THANK YOU! This place is awesome. For sure go see them if you need a car. I have been to many other places that told me they could help me but once I got there, they could not. I was getting very discouraged. Different story at Auto Connection, They made my dream come true. Thank you so much! I needed this so badly and you'll came through for me. Forever thankful!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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