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Backhuus Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (108 reviews)
Sales hours: 8:30am to 5:00pm
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Sales
Monday 8:30am–7:00pm
Tuesday 8:30am–6:00pm
Wednesday 8:30am–6:00pm
Thursday 8:30am–7:00pm
Friday 8:30am–5:00pm
Saturday 8:30am–12:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (108 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Inspect carefully, zero compromise

The lot is very full of carefully waxed cars. That's where you should start being very careful asking how many maintenance issues the car is currently having. After that, have it CAREFULLY inspected for imminent repairs, I GURANANTEE you'll find some. His prices are a minimum of 10k OVER the value of the car and much higher than competitors. Start lowering your offer IMMEDIATELY. No amount of "great service" will make up for the price or repairs you'll find...he's carefully time for YOU to pay for...probably as a family emergency.

Inspect carefully, zero compromise

The lot is very full of carefully waxed cars. That's where you should start being very careful asking how many maintenance issues the car is currently having. After that, have it CAREFULLY inspected for imminent repairs, I GURANANTEE you'll find some. His prices are a minimum of 10k OVER the value of the car and much higher than competitors. Start lowering your offer IMMEDIATELY. No amount of "great service" will make up for the price or repairs you'll find...he's carefully time for YOU to pay for...probably as a family emergency.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lon Shadaker

This was about the sixth vehicle I've purchased from this dealership and every deal was backed by positive consideration and reliance upon his word. Great Dealer!

Lon Shadaker

This was about the sixth vehicle I've purchased from this dealership and every deal was backed by positive consideration and reliance upon his word. Great Dealer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2017 Dodge Grand Caravan

John is awesome. Super guy to do business with. I'd go to him again for any auto purchase. I told my little sister to go see him for her next vehicle purchase.

2017 Dodge Grand Caravan

John is awesome. Super guy to do business with. I'd go to him again for any auto purchase. I told my little sister to go see him for her next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying a truck

From start to finish John was great getting us into the vehicle that matched our needs and price range! Thanks John for a great, 'hassle-free' experience!! We would highly recommend going to Backhuus for your vehicle needs!! Thanks again John!

Buying a truck

From start to finish John was great getting us into the vehicle that matched our needs and price range! Thanks John for a great, 'hassle-free' experience!! We would highly recommend going to Backhuus for your vehicle needs!! Thanks again John!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Backhuus Auto Sales

We have done business with John for at least 25 years after being referred by another family member. We have referred numerous others to him as well. He is wonderful to work with and very friendly, fair, thorough and certainly respected in the community as a business and most importantly as a person of high standards. He is very selective about the cars he puts on the lot and will do his very best to meet the customer's needs.

Backhuus Auto Sales

We have done business with John for at least 25 years after being referred by another family member. We have referred numerous others to him as well. He is wonderful to work with and very friendly, fair, thorough and certainly respected in the community as a business and most importantly as a person of high standards. He is very selective about the cars he puts on the lot and will do his very best to meet the customer's needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bob and Nancy, Thank you for your fabulous review of Backhuus Auto Sales. Its been wonderful dealing with both of you over the years. All the words in your review are exactly the way I feel about serving people. Its been a fabulous 40 years and I'm so glad that you've been a part of it. Thank you for your referrals but most of all for your friendship and kind words. Sincerely, John

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Vehicle #15

We were looking for a Ford Edge and once again John Backhuus came through with flying colors! This makes vehicle #15 that our family has purchased from John, and they have all been wonderful. We have purchased a few of them right from his lot, but in some cases, like this one, we spoke with John about the type of vehicle we were interested in, what features we wanted on it, and a price range, and within a relatively short time he was able to find exactly what we wanted, right down to our desired color! John also gives your trade in a really reasonable value instead of the insultingly low offers dealerships have always offered us. We will continue to go to John for quality preowned vehicles at reasonable costs and with completely hassle free transactions. His business is a gold mine right in our home town!

Vehicle #15

We were looking for a Ford Edge and once again John Backhuus came through with flying colors! This makes vehicle #15 that our family has purchased from John, and they have all been wonderful. We have purchased a few of them right from his lot, but in some cases, like this one, we spoke with John about the type of vehicle we were interested in, what features we wanted on it, and a price range, and within a relatively short time he was able to find exactly what we wanted, right down to our desired color! John also gives your trade in a really reasonable value instead of the insultingly low offers dealerships have always offered us. We will continue to go to John for quality preowned vehicles at reasonable costs and with completely hassle free transactions. His business is a gold mine right in our home town!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mark and Barb, We would love you to write the advertising for our webpage! Such a humbling review, but YOU also have been extremely great to deal with as we've worked together on 15 vehicles!! This is truly a business that I love and customers like you make it so enjoyable! Many thanks for your business, John

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Excellent experience!

Been going here for 30 yrs - best place around for a used vehicle. Have purchased several cars without even test driving them. Top notch place!

Excellent experience!

Been going here for 30 yrs - best place around for a used vehicle. Have purchased several cars without even test driving them. Top notch place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Amy and Rich, So nice to hear from two of our all-time favorite customers! Hard to believe its been 30 years! A heartfelt thank you for a humbling review! Its always great dealing with both of you. Sincerely, John

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Backhuus is A in my book

I asked my mechanic at Roys Auto Repair for advice on buying a reliable car and they said if I was ok buying from a dealer that John at Backhuus (Howell, MI) would take excellent care of me. And he did all the way around. From communicating asap to friendly service to finding exactly what I wanted (and not trying to sell something I didnt want) John earned an A in my book. I'm 51 and been around. What really sets Backhuus above the rest is that he wont let you drive home in something crappy. He's going to make sure Roys fixes it right where some dealers dont care if your new to you car has issues. No doubt I'm buying all my cars from John now.

Backhuus is A in my book

I asked my mechanic at Roys Auto Repair for advice on buying a reliable car and they said if I was ok buying from a dealer that John at Backhuus (Howell, MI) would take excellent care of me. And he did all the way around. From communicating asap to friendly service to finding exactly what I wanted (and not trying to sell something I didnt want) John earned an A in my book. I'm 51 and been around. What really sets Backhuus above the rest is that he wont let you drive home in something crappy. He's going to make sure Roys fixes it right where some dealers dont care if your new to you car has issues. No doubt I'm buying all my cars from John now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Randy, Thank you for the humbling review! It is great dealing with people like you; you made it easy! So happy you're enjoying your Explorer and I'm looking forward to dealing with you in the future! Sincerely, John B.

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Chevy Traverse

Mr. Backhuus was very kind and knowledgeable about the vehicle we bought from him. We got a fair price and even traded in our old vehicle. So easy to work with and very nice. We loved doing business from someone like his company in our hometown.

Chevy Traverse

Mr. Backhuus was very kind and knowledgeable about the vehicle we bought from him. We got a fair price and even traded in our old vehicle. So easy to work with and very nice. We loved doing business from someone like his company in our hometown.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mary and Randy, Great to hear that you're happy with your Traverse! And thank you for your kind words. You, too, were great to deal with. I hope I can be helpful when you're looking for your next vehicle! Sincerely, John B

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Ford ranger

Great experience buying a car from Backhuus Auto Sales. No stress!!!!! Quality used cars for sale there. Would highly recommend !!!! We will be visiting this dealership for our future car needs.

Ford ranger

Great experience buying a car from Backhuus Auto Sales. No stress!!!!! Quality used cars for sale there. Would highly recommend !!!! We will be visiting this dealership for our future car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Janet, for the complimentary review! Hope you're enjoying that beautiful Ranger and I look forward to seeing you the next time you're looking for a vehicle. Sincerely, John

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