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Backhuus Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (108 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (108 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Satisfied Customer

Very satisfied customer indeed! You will not find a more honest, trustworthy, personable, and fair car dealer. I passed by the lot one day and noticed a Ford Flex. We contacted John and inquired about it. We drove from Ann Arbor on one of the snowiest days in December to test drive it. John couldn't have been more accommodating. We are enjoying our new Flex. Thank you John for yet ANOTHER great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the beautiful review! So happy you're enjoying the Flex. Its perfect for you!! John B.

Great Dealership

Went in and asked for a certain kind of car. When one came in he gave me a call, I came in to look at it and there was no pressure to buy it. The car was $3000 under blue book in excellent condition. Have brought several vehicles from this dealership and have never been disappointed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the fabulous review. Happy you're please with your Escape. It IS a beauty! John B.

The only place to get a vehicle

This is the only place you need to go for a vehicle. John has a very simple approach; see what you want and then buy with complete confidence that you will be a satisfied customer. Fair price for the vehicle you purchase and the best trade value for your current vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Comfortable atmosphere,great service

Very satisfied with the entire buying process, as well as, the customer service. I purchased a used car with low miles and had a very fair price compared to other cars of the same make and model. The buying process went very smooth and I found John to be concerned about me the customer and making sure my questions were answered. I'm enjoying my car very much and I would not hesitate to purchase from John again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ken, Thank you for such a nice review! So happy you're enjoying your PT Cruiser!! Sincerely, John B.

Great customer service!

Great service, this was a used car we bought. John addressed odd and end issues with the car without question. Always friendly and knowledgeable, and great reputation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

So happy you're please with your Bonneville! Thank you for the nice review! Sincerely, John

Excellent Servce

Great buying experience. Good price and very nice vehicle. I had to leave town for a week, but John took a deposit over the phone and held the vehicle for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Keith, So happy you are pleased with your Chevy Malibu! Thank you very much for the nice review. Sincerely, John B.

100% Satisfied

We bought our used Ford truck at Backhuus Auto Sales and could not be more satisfied with the total experience, John and his staff deliver in both product and experience,when we drove out with our new (used) truck we knew we would return for the next one. John's integrity delivered 100% on our total purchace.This low mileage truck didn't loose 30% purchace price driving out of show room like a new one does.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tom and Barb, Thank you so much for the beautiful review! So happy you like your truck. So great dealing with both of you! Sincerely, John

Excellent Service!!!

Our family has purchased several vehicles from Backhuus Auto over the years and we have always been 100% satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great dealer

Backhuus Auto Sales was super friendly & not pushy at all. I think they were looking out for our best interest with the car we purchased, and repeatedly offered any help or answers about my new vehicle. I would recommend this car dealership to anyone, and i will.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Vehicles, Great Experience!

Backhuus Auto Sales has great vehicles and stand behind each one! John made us feel at home, even teasing with the kids. If you are looking for your next vehicle, explore Backhuus Auto Sales. You will not be disappointed. It is amazing, you can still get trust and integrity in the car buying experience. Thanks John and Staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks, Larry and Sue, for the wonderful dealer review! Glad you're happy with your Flex. We really appreciate the kind words. J & K Backhuus