Luther St. Cloud Honda

Recently, Luther Honda in xx Cloud gave another service to our Odyssey. This was a special one, since it reached 100, 000.miles. very pleased with the maintenance schedule, that is set up and the way that the parts are replaced, before they cause actual problems. Would highly recommend this service team!

1 Star — Unprofessional Management & False Allegations Avoid Service Manager Keith Schmeling at St. Cloud Honda. We brought a 2024 Civic in for a fluid leak under factory warranty, but they refused warranty coverage. When we disputed an out-of-pocket diagnostic fee, Keith physically blocked our exit and typed false claims of criminal auto theft on our official invoice. Save yourself the headache and go elsewhere.

My salesman, Ethan, was awesome. Very nice guy. However, they failed to disclose minor cosmetic damage on the 2024 Honda CR-V EX I was sold. Did not offer a walk around the vehicle, didn’t disclose damage, didn’t go over the features of the vehicle and pushed me into financing when I was pre-approved elsewhere. They lied to me about the financing I was pre approved for, stating it required 30k down. I called my original pre approval company and found that out that was untrue, I was furious. They will say or do anything to make a deal that is not in your best interest. The business manager was rude and did not take no for an answer. No is a full sentence and shouldn’t require justification. I was in a position where I absolutely needed a vehicle, was wanting something reliable and I knew Honda would provide that. I would not recommend this dealership nor will I return. We’ve been through a very difficult few months and this dealership took full advantage of that. Overall, I do really love the suv and am hoping to have it for many years to avoid ever having to step foot in another dealership.

Our Experience working with the sales staff has all be very positive, honest and straight forward. Working with Perry and Todd has been an absolute joy and working with GM Scott Spanier was truly a positive experience. I just recently leased my 2nd Honda Ridgeline and everyone from sales and finance to service did everything to make the sales process outstanding. I would definitely recommend Luther Honda in Waite Park for sales and service.

Customer service and support, is a priority at Luther Honda of St. Cloud! From the service manager, to the service writers and the technicians. They work together as a team!

The salesman "CJ" was outstanding to work with. Knowledgeable, trustworthy, and excellent communication would be the words I'd use. I got a fair deal on my new vehicle and trade.

Process was completed quickly. Car was ready to go when we arrived. Signing paperwork was a breeze. Would return again. Overall, efficient experience. Logan did well.

The salesman was very knowledgeable and provided great service. Tge dealership had several cars for me to look at and made recommendations based on Matt needs.

Everyone was friendly and kind and very straight to the point which I liked a lot.

They claimed that they would fux the clock but didnt! I know it's not a big ordeal..but just sayin'! Otherwise all was great!!