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The owner, Brent Landes, sold a vehicle to me that is essentially useless after only 4 months of ownership. I worked with him, supposedly in good faith... and got screwed. He sold sold me an unsafe vehicle that I purchased for my daughter and his method of resolve was to buy it back for half of what I paid if I bought another vehicle from him. Unacceptable. Please do your due diligence when dealing with this business.
Would recommend too all too buy from Brent honest and upfront a guy from the poconos of pa hard too find someone like him here to keep his word
We have purchased our 3rd vehicle from Landes. I will continue to buy from these guys. We have complete trust with them. From the sales, to prep and finally... to the service. There is a no pressure sales approach which is rare at used car lots. These guys stand behind what they sell. But you are presented with a product that has been gone thru entirely b4 you take possession. They are not cheap they repair and replace everything needed and then some. We also have our vehicles serviced there as well. The mechanics truly are mechanics, they know what they are doing. Our most recent purchase was a 2012 Toyota highlander. To replace the 03 highlander we purchased from them some years ago, which I decided to keep and not trade in due to it being such a great vehicle now with 200,000 miles on it and still runs like new. My wife loves her new to her highlander. They serviced and prepped it like they always do. I am so impressed with it also. I know we will get years of safe and reliable use. We also bought our sons car thru them too with the same results. Even if they dont have what you want on the lot, Brent and Kyle will get what you desire, Brent hand picks these vehicles and has years of experience. I know this is a long review, but I feel it is needed to to the rarity of a used dealer like this. I have always raved about this place and recommend to all my friends and acquaintances. This is a rare find in the world of car dealers. Give em a shot, you will not be disappointed. Thanks again Brent and his wife which I'm embarrassed that I cant think of her name sorry, Kyle, Dean, Chris and Sergio. You guys make this place what it is. Don't change a thing!!!
Landes Family Auto Sales is the best place to buy your car new or used.. I Highly recommend to you. the attentions they have in this dealership is like... a family-friendly. Kyle help me to get a CADILLAC SRS IM SATISFIED WITH MY CAR LOVE LANDES FAMILY AUTO ¿.
We are from Nashville and were on our honeymoon. We stopped by to visit a friend in Attleboro, and went for a little walk. We ended up at Landes, test... drove a car and fell in love with it. Three days later we came back and bought it. On our way home, we had a problem on the PA turnpike, and Landes went well above and beyond to make sure we were happy. These people are not only great professionals, they are great people with integrity. In the past, I have always cringed at the thought of car shopping, but these guys really made me comfortable and were patient with me as well as honest. They definitely show what they're made of. What a wonderful wedding gift!
Purchased my 2008 Lexus ES350 and was worried about buying from a small dealership. Well don't worry about Landes auto sales. My car is fantastic and my... wife and I love it! Brent and Kyle were the most honest people I have ever dealt with when buying a used car, they went above and beyond make us happy. The no pressure family atmosphere was a welcome change from what I was used too. Thank you, we will definitely be back for our next car¿
Had a problem with air conditioning shutting down unexpectedly. Took it to Subaru dealership with which I had good dealings with in the past. After inspection,... they said that the fan connected to the radiator has broken some of its plastic connections causing it to vibrate more. The computer was sensing the increased vibrations and shutting down the ac to prevent overheating and damage. They recommended replacing the entire radiator for over $1000. They couldn't say that this would fix the problem, but it had to be done first and then more work might be required. Luckily, I took it to Landes Family Auto for a second opinion. In less time than the Subaru dealership took, their mechanics found the following: In addition to the broken connectors there was a nest (chipmunk, squirrel?) wedged between the fan and the radiator which was causing the AC to struggle because air flow was obstructed. They removed the nest, utilized an ingenious workaround for the broken connectors and I was on my way for under $150. It's been 2 years and I haven't had any more issues. I'm a big fan of Landes Family Auto!
Very recently I purchased my first car here. Brent was very real with the entire process, and made me comfortable with establishing a final decision. I... am enjoying my new car and there are no complaints at all! Well serviced and provided a great selection.
Brent and Kyle worked hard to get the vehicle I wanted, at a great price. Honest and upfront throughout the process.
21 reviews (none of which I had seen prior to my first visit)! Two out of 21 were negative,,,,You do the math! I have NEVER had a better car buying experience.... I had looked at a couple of used dealerships and the cars I looked at were "okay" for the price. I felt extremely pressured and was of course told I needed to leave a hefty deposit. That was NOT the case at Landes. As soon as I walked onto the lot, Kyle introduced himself immediately. I told him what I was looking for. He showed me a few in my price range, answered general questions, told me if I wanted to take any for a ride to let him know. He then left me alone, not alone in a bad sense....alone in an "I'm here if you need anything," no pressure sense. I test drove the car I had seen online and fell in love. I wanted to be certain and asked to take another for a drive. I knew however the first car was THE car. I told Kyle I was interested, but my financial situation was a little unusual. He explained he would do what he could to get me the financing I needed and that he would be in touch. I waited for the "You will need to leave a deposit in order for me to hold the car." Those words never came. He did exactly that. He contacted me the next day and said I was "all set." I returned to deal with the ever foreboding task of meeting with the "F & I" person. That too was an extremely pleasurable experience thanks to Dave. Bottom line is this.....From start to finish, best car buying experience EVER. Should I encounter any service issues, I will update my review. For now, I am beyond thrilled. Thank You Kyle and Landes!!!!