Rectangle 48
Sales 8:30 AM - 8:00 PM

Aztec Motors Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 8:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2010

Reviews

2.7 out of 5 2.7
18 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 5, 2017

    I was looking for a good quality used car and my credit was not the best they help me get into the car I wanted and was able to keep my interest rate down.... The staff was knowledgeable and went above what was required to help me . Drew is great to work with I would recommend Aztec and Drew to all my family and friends

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 27, 2017

    I requested photos on a car listed on Cars.com. I never heard from the dealer nor were any photos ever posted of the car. They are not required to do... any of these things but if you are going to the expense of paying for a listing and wanted to sell the car, it seems you might do these things.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 3 found this review helpful. Did you?
  • February 1, 2015

    Over the past few months I have been shopping around for a new vehicle as I previously had to sell my old one due to a knee injury and not being able to... get as low into a car. When I first started shopping around my first call was to Aztec Motors, as my girlfriend got her care there and we have never had any major issues with it. I spoke with Drew when I called and explained to him what I was looking for and the reason. He started working right away and finding vehicles that were up higher off the ground. He first set me up with a Jeep that was in really good condition and he had pointed out some of the flaws that it currently had and stated he would repair them. At this time I did not bought the jeep and decided to look around at other dealerships. My experience with the other dealers were okay at best but when I pointed out flaws in the vehicles they just acted like I didn't know what I was talking about, told me the vehicle was supposed to make that sound, and just wanted the sell. I eventually called Drew back to see if he had the jeep still, unfortunately he did not but he worked with me over the phone for a half hour to 45 minutes on finding other acceptable vehicles. He even remembered name with out me stating my name. That's good customer service! He eventually got me set up with a 2002 Ford Explorer Sport Trac. I went in yesterday to take a look at it with my mechanic friend. My friend was very impressed with the vehicle but had noticed the few things wrong. When I brought this up to Drew while I was at his shop he listened and actually took note of the issues and is currently getting these repaired. I have bought this vehicle from Aztec and I am very pleased with my dealings with Drew and his patience while I went through my vehicle buying process. Thanks again Drew!!! I highly recommend Aztec Motors.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 4 found this review helpful. Did you?
  • 2.0 out of 5
    March 10, 2017

    I went in one week ago. Was told I'd be contacted. It's now over a week and have not been contacted. I have called and left message with no return call... yet. I understand being busy, my house was hit by a tornado on Monday night, yet I'm still trying to take care of business and they can't even return my call. I'll be moving on to another dealer. I would recommend not waisting your time unless you have all the time in the world! Moving on!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 2.0 out of 5
    March 19, 2015

    I bought a car from them and within a week a headlight went out. I went back to their dealership to talk to them about it and rudely said it was my problem... and that could not help me with any further problems.

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    5 people out of 7 found this review helpful. Did you?
  • 1.0 out of 5
    January 20, 2015

    The salesman, Drew, would not return my calls when he said he would. He guaranteed approval, which I did not get. He also quoted an interest rate, which... doubled when I applied. After he wouldn't return my calls I went in and he let me know that I wasn't approved. They have HORRIBLE customer service and do not work with people that have no credit. I would never recommend that anyone buys a car from them.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 5 found this review helpful. Did you?
    Dealer Response

    Sarah, I'm sorry your experience wasn't enjoyable. When working with no credit customers there is certain criteria set by lenders to get a loan. Lend...ers set the standard, not the dealership. They make stipulations that must be met, if they aren't attainable for the individual they will ask for a co-signer or deny the deal. Other lenders will approve a certain amount that may or may not be the price range of the car that your looking at. Everyone's situation is different, we apologize the options we provided to you weren't acceptable. Drew Aztec Motors 515-281-0330

  • 1.0 out of 5
    October 11, 2014

    Today I spent 6 hours trying to find a car to take home but walked away very disappointed. Told the salesman the financial situation and what we were interested... in. After the first hour he came back telling us that we couldn't qualify for the one we wanted. Which was fine, if we don't qualify for an amount we don't. We asked to come back in and look around for something we could qualify for and the salesman told us to "just view the inventory online". Did he not want a sale? But ok, we found a few we liked and came back. Every one we looked at that was in our price range had horrible and broken interiors, except one. I know its a used car lot and not everything was going to be absolutely perfect but still. Alas our second choice it too had a problem, it was too old. Why couldn't this have been told to us within that first hour when we were told what we could only be approved for? Again I ask did the salesman not want to sell to us? Absolutely no help! I wish I had walked away after he first offered no assistance. I will admit that the staff is very friendly and some of their most expensive cars are nice but if you're looking for help and guidance from the salesman or a cheap nice car, keep on moving.

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 3 found this review helpful. Did you?
    Dealer Response

    Disappointed Driver, When purchasing a vehicle, it needs to be affordable and in your price range. Unfortunately at that time we didn't have a vehicl...e in your range that you liked. We have two locations and it is easier to view inventory on-line. In the future if we can help, we would like to sell you a car. Drew Aztec Motors 515-281-0330

  • 1.0 out of 5
    April 13, 2014

    This place lacks integrity. I bought a 2002 Lexus ES300 from them and within 3 days the tread came apart from 2 of my back tires. I inspected the tires... prior to the purchase and then left and came back and the tires were changed and I did not notice! The tires were totally bald. On the third day of having the vehicle, the "check engine" light also came on. I called them and told them about the tires and the "check engine" light and they told me it was probably due to the tires. I then got a bit aggressive because I realized that they were trying to get over on me. I told them I was coming to drop the vehicle off and that I expected these issues to be corrected within hours and that I would be back to pick the vehicle back up. I then asked the service man to hook the vehicle up to find out why the "check engine" light was on. he connected it to the diagnostic machine and I find out that the catalytic converter was going out. I asked for a full refund and was granted the refund. I cleaned the car out and left with the refund check. I realized down the ride I had forgotten something in the car and went back to get it and they were sticking the stickers back on the car to put back out on their lot KNOWING that the vehicle still had issues with the catalytic converter. This place is awful. I wouldn't encourage my worst enemy to buy from here. I've been considering contacting the Attorney General on them but I feel like eventually this company will paint themselves into a corner operating in this manner. Now I just hope this refund check clears...smh

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very sorry about your exsperiance and that's not how we conduct business. The vehicle is a used vehicle and we do our best to prepare them. We ...also encourage inspections so that way everyone is on the same page. Refunding your money was the option you chose and we complied. By law there has to be "buyers guides" and "as is no warranty" papers on all vehicles. Also the vehicle would need to be cleaned and prepared for resale after proper repairs have been completed.

  • 5.0 out of 5
    February 20, 2014

    I STOPPED IN LOOKING FOR A TRUCK AND RAN INTO A SALESMAN WHO NEW HIS VEHICLES I WAS PLANNING ON GOING TO MY OWN BANK FOR FINANACING THESE GUYS ARE PROS.... I HAVE FAIR CREDIT AND THEY TREATED ME LIKE I WAS GOLD. THANKS GUYS LOVE MY NEW TRUCK!!!!!!!!!!!!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 20, 2014

    I STOPPED IN LOOKING FOR A TRUCK AND RAN INTO A SALESMAN WHO NEW HIS VEHICLES I WAS PLANNING ON GOING TO MY OWN BANK FOR FINANACING THESE GUYS ARE PROS.... I HAVE FAIR CREDIT AND THEY TREATED ME LIKE I WAS GOLD. THANKS GUYS LOVE MY NEW TRUCK!!!!!!!!!!!!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
View More Reviews