123 Auto Sales

My husband shopped long and hard for a decent car this past summer, and found a 2015 Buick Encore at 123 Auto. I bought a car from them many years ago, and knew of Sam, so I wan confident in his purchase. No we are 6 months later, and I will NEVER buy another vehicle from them again. Initially it had no gas, no oil cause it had been sitting in the lot for a while...ok no problem. 2 weeks later we had to have it towed back to 123 as the computer blew...ok, stuff happens. Since then, we have had nothing but problems. The 3 month "warranty " that they said was great sucked, nothing that went wrong was covered. Now for the past month and a half the car has been to the mechanic for an oil leak. It has gotten so bad that my mechanic had to call 5 engineers from Buick to find out what the xxxx is going on. We have spent over $3000 in repairs, and this is a 2015 car that we spent 11k on to purchase. I have no recourse with any kind of lemon law, and at this point we don't know whether to dump more money into it or cut our losses. And the worse thing is that when we first had it towed to 123 with the initial problem, one of the mechanics there told us that this car was a piece of garbage that never should have been on the lot, but at that point we were past the 3 days to change our minds...BUYER BEWARE!!!!!

I was desparetly looking for a car. My car was totaled. I didn't know anything about used cars which they took total advantage of. I didn't get the car I wanted but was told they would find the car I wanted and work something out. Of course that didn't happen and now that the weather has changed (I brought the car in January) my air conditioner doesn't work and of course they say the warranty has ended. I paid too much money for a car I hate and now have to put more money into it to fix my air conditioner.

Stopped in to take a closer look at a vehicle and run a test drive. Keith was wonderful. He was genuine, honest and personable which made the whole experience worthy of a review.

I really hate to give them a bad review, They just do not respond back to you when you text them or email them. I ended up purchasing a vehicle from a another dealer and received $500 more for my trade due to them not returning my messages.

I bought a used car off this company about a week ago. As soon as I took it to the gas station, I discovered there was a decent sized hole in the gas tank- mind you I understand used car lots don't usually fill the gas tank, so I gave them the benefit of the doubt and never contacted them about this issue. Well, when I made the deal for the car, I couldn't take it home same day because they said they had to service it. THEY mentioned that they will change the battery and a tire that had a leak. Great! When we picked up the car, they said they repaired the tire... fine. I just had the car sitting for 4 days (not a daily driver), and the battery is DEAD. I looked at the battery, it is NOT new like they said they put in! I am very disappointed with the quality of care this car received. I am not sure if they knew about the leaky gas tank or not, but the battery should be new as I was told it was going to be!

Bought our 17 year old son's first car here. If you are looking for a good car at a fair price, go here. Sam, Bobby, and Keith will take good care of you and treat you like family. Thanks

I'm In the process of trying to buy a car and they are really helpful. They're really understanding that my credit scores not the best and that I want to take some time to let it rise. They get back to you really fast!

I left a detailed message about one of their cars. I explained what I wanted for my trade and no one got back to me! Their loss

I called and spoke with a lady and she was very helpful, said that she would have a salesperson to call me back, I received a call shortly after that and was told that the car that I was interested in was not available, he had taken a deposit on it the night before, also took my information and would call and see if he could find something similar to what I was looking for. Very helpful.

I called to inquire on a vehicle and was informed that the dealership had no access to repair shop and was selling cars as is. When I asked him what was wrong with the car he stated that he could not tell me. When I attempted to further inquire he hung up on me. If you want to buy a shell of a car with unknown issues by all means go here. If you like being hung up on and maltreated because of their own business practices by all means invest here.