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Jenkins Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (31 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (31 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Ford from DealerRater.

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I just bought an F-150 from Jenkins. Tom was very easy to...

I just bought an F-150 from Jenkins. Tom was very easy to work with. No pressure, very informative and did what he said he would do. I highly recommend Tom Stedem and this dealership if you are interested in a new Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Worst DEALER around

Worst dealer ever..I purchased a vehicle from them 3 years ago.Servive was pretty bad back then.. I called them to purchase a new one recently . I Told them I need to purchase a new Ford within 48 hrs to save money on my business tax..I have perfect credit....They worked out a price in which I agreed and didn't hear back from them..I called and dealer multiple times..they have an answering machine ( no live person)..Leave multiple messages and they Do Not return calls..Finally after a week of chasing them I went to Dodge and purchased a new car in about 3 hours!! See YA FORD !! I will never purchase a Ford again if this is what they represent!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Horrible Customer Service

Dealt with Philip on a 2013 Cadillac Escalade EXT. I found it online at night for $34,999 and called them the next morning. The price went up to $36,999 overnight plus an $800 dealer fee. The salesman told me the best they could do was $36,000 and knock their dealer fee down to $200. I thought about it overnight and called back the next day. I asked if they could do any better on the price and he said he could knock a couple hundred more off which would bring the price to $36,000. I asked him the amount of the cashiers check I would need. He talked to his financial manager and came back with $37,295. So, the price went up $2,000 one day and another $1,200 the next day and added another $95 fee on for something. Biggest waste of time. I guess they can keep their truck.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Nicest Salesmen on the planet

Quick quality sales. Been to alot of dealerships where salesmen bombard you before you get out of your car. Not here. Laid back people. Super nice. Would recommend this place to everyone new or used

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jenkins AutoMart, South Lakeland

Such a pleasure to deal with. Helpful and considerate sales team. If the other stores operated by Jenkins is indicative of the quality of this store, you won't regret dealing with them. A very special thanks to JOEL, who made me feel comfortable in my decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best car-buying experience I've ever had

Can't praise this place enough. The car I got has run like a dream since I pulled it off the lot. Corey the salesman was never pushy, very pleasant, and helped me immensely while I was sorting out a bunch of loan hassles with my new bank. Professional, honest, and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

i enjoyed my experience here. The guys at Jenkins were great. I would definitely recommend Jenkins.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great serviceI

i HAD A GREAT EXPERIENCE I WOULD RECOMMEND ANYONE THAT NEEDS A NEW OR USED CAR TO COME TO JENKINS AND TALK TO JOEL HAMBLIN

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome experience!

A friend recommended me to the dealership, was very impressed with the customer service. Painless experience.Found a great car at a price that fit my budget perfectly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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HONEST dealer with an EXCELLENT customer service

My sales person was Joel H. Very honest and superior customer service. If I ever need another car - I will for sure contact this dealer first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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