Austin Auto Assistance

Reviews

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22 lifetime reviews.

  • 5.0 out of 5
    December 17, 2015

    Bernard was an awesome sales guy!! Really quick process , straight to the point and outstanding customer service. I enjoyed my buying process I will definitely... recommend Bernard at Austin Auto Assistance

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 7, 2015

    My daughter starts to drive this month & I wanted to put her in a truck (over protective dad) so I looked at a few independent lots and soon became frustrated... with the quality & sales pitches. I went on Cars.com for a look and saw a ford truck at AAA it looked good so I visited. Dan welcomed me in. The truck looked good & the price was fair so I bought it. My experience only got better from there on. Knowing the truck was for my daughter Dan had me wait a few days so they could go over it. I was skeptical since I paid then in cash....what now? After the weekend I got a call that it was ready for pic up. When I arrived I found they had replaced the rotors & pads on all four wheels and replaced a part that was giving it a rough idle and changed the filters fluids & inspected it. It didn't end there; Dan offered to drive the truck to my house 35 miles away by following me. Now I ask you; have you ever had service like that? I haven't even when I bought a new car. Dan your the best!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • August 2, 2016

    I recently bought my 3rd vehicle from Austin Auto Assistance so they must be doing things right. This time Daniel took care of me. Very professional.great... personality and went out of his way to make sure the whole buying experience was great and that all the legal jargon was clear. Highly Recomended !

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    May 1, 2015

    I purchased a car from Austin auto assistance I noticed some problems but Bernard got them fixed as soon as possible :-)

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 21, 2015

    I recently bought my 2nd car from Austin auto assistance my salesman was Bernard. They value there customer to the highest level!! They work with you and... take care of there customers if your looking for a car go to Austin auto assistance and ask for Bernard he is the best!! I will definitely be buying my third vehicle from them.

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    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    February 6, 2015

    Spoke with Bernard, who convinced me to drive 8 hours to purchase a car. Made promises, gave descriptions and asked for an opportunity to do business with... them. He and the owner delivered in every way. Got to the dealership about 30 min. before closing time, Bernard started putting the deal together, including the evaluation of my trade-in. He suggested to close the deal first thing the next day and even paid for my hotel to stay overnight. The next morning, it was a done deal. He went above and beyond. The car is great so far! But the customer service and dealership is Awesome!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    January 22, 2015

    Recently purchased a compact car from Austin Auto Assistance and I was pleased with my purchase. I didn't think I could afford the payments at first. So... then I returned the car. The Owner and Bernard save the day by assisting me with my down payment and the ability to afford the car I wanted. They truly live up to the word "Assistance." Austin Auto Assistance will truly assist you with a car of your dreams or just simply a car (you need or want). If you are looking for a New or Used Austin Auto Assistance can help you today!!! Excellent Customer Service! Thank you AAA!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    September 12, 2014

    My customer service rep Benard is the best! He made sure I am satisfied with my new purchase and everything is operable. He has excellent customer service... skills. If you are in the market for another automobile go see Benard at Austin Auto Assistance! Sincerely a 3rd time satisfied customer!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 11, 2014

    I feel like Daniel went above and beyond to make me a happy customer. I will recommend him to colleagues and friends to visit Austin Auto Assistance in... the future.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 11, 2014

    Daniel is really friendly and helped us out a lot! I am very happy with my purchase and would recommend him to all my friends and family.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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