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Autohaus Inc

(85 reviews)
Visit Autohaus Inc
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–6:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 9:00am–2:00pm 9:00am–12:00pm
Sunday Closed Closed
(203) 646-5783 (203) 646-5783

Reviews

(85 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I highly recommend Greg, and the Auto Haus team!

Highly recommend Purchased a BMW 535Xi M Sport Sedan after speaking with other very customers walking the lot on their 3-5th car purchase! Actually had an issue with the car and Greg went above and beyond to make good. My friend purchased a car after my recommendation and was also very happy and has since met others at the race track who are happy customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Rick from Trumbull

In 2017 my wife and I purchased a 2016 BMW X3 and a 2015 BMW 535i. Greg made sure we knew what we were purchasing and has kept his warranty. Any issues however small have been dealt with as we expected when we made the purchases. We are very happy with the decision to do business with Autohaus and would buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Seamless process and beautiful cars

Bought an Audi Q5 from Autohaus two months ago in Sept 2017. We were in the market for an SUV and had been looking at Autohaus's car listings for awhile. From our experience it is safe to say Maggie and Greg make a great team. We got to test drive the Q5 a couple of times. Greg is very knowledgeable and answered all of my questions. When we started to show a real interest in the car, they were very helpful in making the process as seamless as possible. They recommended a loan institution in our area. They walked us through the buying process and had the car ready a day that was convenient to us. They did a great job with my Audi Q5 - it drives like a dream. I trust their workmanship. When I collected the car - Maggie talked me through all the new features my old car didn't have. I rang to schedule the first service and they were able to get me in the same week. Highly recommend taking a look at the cars at Autohaus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Overall great buying experience

Purchased my first car from Autohaus Inc in Oct. 2017 (2015 BMW 328 m sport) . The buying process was great, both Greg and his wife were very accommodating. They answered all of my questions and were very professional. They also backed the car with an extended warranty through their dealership. Overall very pleased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Spectacular service!!!!!!

From the first time I met Greg, the owner of this company, everything he told me he stood by. He met deadlines, insured that the car I bought was fully up to par. I would buy from him again. The service was top quality. Oh by the way Greg, thanks for the BMW keychain.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought an BMW m3 in nov 2017...couldn't be happier

Greg was great! He owns the business and was truthful regarding all my questions and concerns about buying a car with a salvage/rebuilt title history. He transported it to and from BMW dealer for me so they could evaluate it for me (where they found only a battery near end of life). Greg agreed to replace it prior to sale. Greg and his crew also diagnosed a wheel bearing problem (which the BMW guys didn't even notice)....he fixed that too, even though i had already agreed to buy the car. That is the best customer service experience I have ever had. -brian

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Officially a first-time car owner!

Just bought my first car and could not have been happier with the process. I was looking for a BMW, which can be expensive, but Greg was great at helping me find a car that fit my needs and my budget. Much better value than if I were to buy new. Maggie configured the settings for me so that I was able to leave within 15 minutes of coming to pick up the car. It's been driving great and I'm confident that it will last me a long time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shopping for used car

We bought the 2015 BMW 335 i x-Drive M package a month ago. The owners went out of their way to inform us everything about the car. What sold us besides the car is that they back their vehicles 100%. Pricing was very reasonable. Warrenty great!!!! WIll never buy from any other dealership again!!!!!! Absolutely love this car and highly recommend buying from Autohaus!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Could not sleep very well initially...

This review is loooong overdue! Bought a beautiful 2012 convertible 328i almost exactly 4 years ago and the only thing done to it is 1, yes one oil change - Nothing else and it runs beautifully! After my first visit to the dealership, I could not sleep for thinking about the type of purchase I was about to make? And to ease my fears took it to a BMW dealership for a complete, thorough inspection just before the purchase! The inspection (not cheap!) only found one small bent sensor bracket and 1 error code in the trunk latch. Both addressed. Now close to 20,000 miles later, the car is still running exquisitely (and I now sleep very well!)! Gregg and Maggy, as many have reiterated, do a great job at what they do and make you feel at ease. Big part of their success, IMHO, is that they have pride in what they do and tackle it with the utmost conscientiousness & honesty ? and that?s a great, if not the best, formula to make the user happy and to have such a high percentage of repeating customers. I?ve only bought one vehicle so far?, but hoping I can `bend? Gregg?s arm on the next one! ;-) You will not be disappointed dealing with this dealership and couple.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great deal, amazing car, great service

I purchased an Infiniti at Autohauseinc. I had a great experience with the owners. I am leaving this review 3 years after my purchase as it gave me enough time see if their cars really are defect free. I want to say I am very happy I chose to buy here. I got an amazing deal with a great rate for a loan. If you guys are looking for reliable yet a discount this is the place. I would recommend this dealer and if you feel a little scared because the cars would have rebuilt titles don't, they run great. I am looking to purchase again soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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