TLC Motors Inc. is a family owned business since 1992. Customer service & satisfaction has always been our first priorit
y. With our excellent reputation within the community, the quality of our vehicles and our unbeatable prices, most of our business comes from repeat and referral customers. Our pre-owned vehicles are hand picked by our professional buyers. Many vehicles are still under a full-factory warranty; For those that are not, extended warranties are available. We also have an excellent finance department with programs for all types of credit! We look forward to earning your business and turning you into a life-time customer.
"We are South Carolina's High Volume, Low Profit Dealership!! All the cars you want at prices you'll love!"
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DO NOT put money down on a car until you've seen it, if you get there and you don't like it-you've lost your money. Learn from me (:
They made the car buying process very easy especially since i was a first time buyer. I had to haggle for a little while to get to my price range but Alden... was very helpful and patient. If your in the area I highly recommend this dealership!
I bought a 2012 F150 at a great price! Customer service was great, and they worked hard to get me the deal I wanted. Very honest and upfront with information... and pricing on their vehicles and my trade in. I highly recommend TLC Motors!
I called Saturday morning to make sure the vehicle I was interested in was still available. The man I spoke to said he was with someone but would call... me back in 10 minutes. After 45 minutes with no return call, I called back again. I spoke to Christian, who checked to see if the vehicle was available, and said it was. I told him I was driving pretty far (50 miles), that I was pre-qualified for financing, that I wanted to purchase the vehicle, and wanted to be certain the vehicle would be available if I drove that far. He said no problem, come on down. I told him I would be there in an hour and a half. I drove the 50 miles and arrived an hour and a half later, and they were in the process of selling the vehicle. But it’s not even that, Christian could have cared less. No apology, just “I don’t know what to tell you.” I reminded him how far I had driven to get there and that just an hour and a half before he had assured me the vehicle was available. He said “We have a deposit program,” which he at no time did he mention when I had called earlier, or I would have put a deposit down. I asked him why he couldn’t have just held it till Noon when I told him I would be there, he said people say all the time they are coming and don’t. I reminded him that I had told him earlier that I was pre-approved, which should have been an indication I was serious. Again “I don’t know what to tell you.” Christian is very cold and inconsiderate. Will not be back to this awful, unprofessional place.
Leslie, I apologize about your experience, I will definitely have a talk with Christian about the way he handled this situation. It could have, should... have been handled a little differently. We are also considering posting our Deposit Policy somewhere on our website as this happens quite often. We are a high-volume store and sell a lot of vehicles rather quickly and unfortunately this is something that happens from time to time. I believe it was a Buick Encore that you were interested in, I would be more than glad to source you another vehicle that you would like and try to make you an exceptionally good deal to make up for the situation. Not to make any excuses but we were overwhelmed and understaffed for the amount of customers we had this past Saturday. If one of my managers or myself knew about this situation we would have offered to fill up your fuel tank or try to source another vehicle for you and apologize. We would still be glad to fill up your fuel tank if that helps the situation. If you are interested in us sourcing another vehicle for you or if you have any other comments please feel free to email me at email@example.com Warm Regards, -Joe Marzouca
Don't buy from tlc motors! They don't deliver what they promise. Once you have purchased, they are done with you. Nobody will return a phone call either.... Terrible experience. Overall bad experience and lots of stress for me!
It has been several years since I purchased a vehicle from TLC but I am looking at making a purchase with them soon. And I am returning because of our... previous experience with them. Joe took care of us really well, answered all questions, was upfront with everything and didn’t deter from what we were looking for. Lola was doing the finance then and helped us do what we needed to do to get financed and leave that evening with our vehicle. I have read the recent reviews and only saw I couple that had some negativity one being a customers expectations of an older used vehicle weren’t the same as dealer, which Joe replied to. Another was an intoxicated drug dealer apparently who trashed TLC for telling them that they didn’t need their money(but conveniently left out the part about trying to sell drugs on the dealers property) bravo to you TLC for not just ignoring that review but having the courage to tell your side of the story. As I said we have a couple vehicles we are looking at and if all works out one of them will no longer be available.
The process of being pre-approved prior to our test drive streamlined our process and made it seamless. Thanks to Dane and the team at TLC Motors.
Yates was awesome! The only day my boyfriend could come see the car I was looking to buy was on a Sunday. They are normally closed on Sundays but Yates... came in on his day off so he could test drive it. I came in the next day to buy it. Their appraisal process it quick and very fair. There is a little of the normal back and forth with the salesman and the finance manager but in the end they got me the terms I was looking for. Very happy with my new (to me) car!!
NO STARS AT ALL... If you want to deal with Janky Promotors then this is the place to go. Absolutely P.I.T.I.F.U.L. Only had the car for 2 weeks and already... having problems. They tell lies all the time. All I need is my money back for this Lemon. Then had the nerve to say there is NO such thing as a South Carolina Lemon Law lol what a joke SMH.
I just want to thank Brittany and everyone that helped me yesterday . Of course it was Monday and it was the WORST day for me. I had both of my small children,... and they were a little rowdy. the customer service was great. They treated us as if they’ve known us forever . Super down to earth and just easy to talk too, I highly recommend TLC motors .