Reviews
I am a very satisfied customer not because of the cost...
I am a very satisfied customer not because of the cost but rather the wonderful service manager David Torella. Lexus of Henderson. He made sure that I had the service I needed plus Brakes and Rotors which I never did suspect I feel valued. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We couldn't have asked for better feedback! We're thrilled to hear that David went above and beyond to make sure all your service needs were met. Thank you for your kind words, and thanks for trusting Lexus of Henderson with your car and your business!
Never disappointed; always first class treatment whenever...
Never disappointed; always first class treatment whenever I bring my vehicle in for service. Keep up the great work & I'll be back for sure
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review! Providing first-class service is always the goal for us at Lexus of Henderson, and it means a lot to know that we are living up to our values. We look forward to your next visit!
Everything was fine. Place was very clean and during this...
Everything was fine. Place was very clean and during this pandemia everyone was taking the steps necessary to avoid it. Sales pero. Was very friendly. Love my Lexus
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We are happy to hear that you enjoyed working with our team at Lexus of Henderson, and we hope that you continue to enjoy your newly purchased vehicle!
What a great experience for my daughter who was a first...
What a great experience for my daughter who was a first time auto buyer. Lexus Osunlana was very helpful. She was extremely knowledgeable and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the 5-star review! It was our pleasure to assist your daughter in her first car purchase here at Lexus of Henderson, and we hope that she continues to enjoy her newly purchased vehicle!
Nothing got done to my Lx rude and unprofessional. Made...
Nothing got done to my Lx rude and unprofessional. Made an appointment and nothing got done. Now a have to return for service. Not happy!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I'm so sorry to hear that you're unhappy. I would like to look into the details of your visit to better understand why we couldn't complete your repairs, but without your name I won't be able to. Would you please reach out to me when you have a free moment so that I can assist you? Thank you, Craig Kelly - Service Director - 702-228-7736
Had very pleasant purchase experience!everyone is...
Had very pleasant purchase experience!everyone is helpful!will recommend to friends and family!Really like that they go through the functions of the car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your recommendation means so much to all of us here at Lexus of Henderson! It is wonderful to hear that the team was able to assist with your purchase and get you into the right car. Congratulations and we hope to see you back for your first oil change!
Awesome place! They went above and beyond. Very clean and...
Awesome place! They went above and beyond. Very clean and friendly staff. I would come here again and again. They even washed the car after the service was done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback for Lexus of Henderson! It's our goal to ensure customers enjoy every aspect of their experiences and I am so glad that came true for you. We look forward to working with you in the future!
5 star is not high enough for the caring, compassionate...
5 star is not high enough for the caring, compassionate friendly service I received. Jayce, came to my rescue. Everyone really cared. THANKS, Monica and Gidget
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing such wonderful feedback for the Lexus of Henderson team! Jayce is great to work with and it is fantastic to hear that he treated you to the friendly and professional service that we aim to offer. We look forward to working with you next time!
Never again. Service will find any reason under the sun...
Never again. Service will find any reason under the sun so they won’t warranty their work. Brakes every 10000 miles is ridiculous. You lost a customer for life.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Yvonnette - I'm sorry to hear that you are frustrated. I would be more than willing to speak with you about your warranty and clear up any confusion, as well as see what more we can do to address your concerns with your brakes. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Craig Kelly - Service Director - 702-228-7736
I had a tire emergency. They took my car in immediately...
I had a tire emergency. They took my car in immediately put on a new tire and had be on the road in no time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad we could help you out in a pinch! Thank you for trusting Lexus of Henderson with your tire replacement - we'll always be just a call away if you need anything else!