Tim Newman's Best Buy Motors

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
4 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 15, 2019

    My husband had been looking for a truck to fit our budget for over two months. As you know trucks are very much in demand so that means you pay more. Well... we stopped in at Tim Newman's Best Buy on a Friday around 430pm. Mind you they close at 6. We found a truck took it for a test drive. We ended up purchasing it and they stayed open an hour later just to make sure my husband drove it home that very same same day. Everyone played a part in our purchase. The staff worked very well together as well. We were very pleased overall with our experience and my husband loves his truck. Thank you

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    May 8, 2018

    I’m not the one to leave reviews, but I recently bought a truck from Tim Newman’s, and the shop has had it in their possession longer than I have. I have... contacted Tim Newman’s, and mentioned the problem that I am having just to let them know, but in no way have they offered to help. All I’ve been told is, “that’s good to know for the future.” Again, I’m not one to leave bad reviews, let alone any reviews, but I felt this needs to be said. Sorry Tim Newman’s...

    4.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your valuable feedback with us, we are not happy to hear that you did not have a great experience. We apologiz...e for the experience that you had. That is not the type of service we strive to provide. Please reach out to me directly at bestbuymotorsoh@yahoo.com or 937-393-3338 and we will attempt to rectify the situation. Again, I personally would like to apologize for the way you were treated. Thank you, Tim Newman

  • 5.0 out of 5
    December 27, 2017

    GREAT CUSTOMER SERVICE......HONEST TRUSTWORTHY & FRIENDLY DEALERSHIP. We had a great experience with Best Buy Motors...They made us feel very welcome... and listened to our needs when purchasing our vehicles.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 25, 2015

    We were in desperate need of a car. We found a perfect car. The staff was friendly and our car is great.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?