Sands Kia

4.5 out of 5 4.5
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Sands Kia Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 7:00 PM

Sunday

10:00 AM - 6:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2019

Sands has been an Arizona business since 1934. Over seventy-five years later and over a million customers, Sands has become the longest lasting dealership in the Phoenix Metro area - and we are looking forward to serving the Phoenix valley with our newest location.... Sands Kia in Surprise.

...



We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory , request more information about vehicles, set up a test drive or inquire about financing!

Sands sells for less, but you always get more!

"Since 1934 - Over a million customers can't be wrong! Come in today and see why Sands sells for less!"

Service

Tire Rotation

$19.95

Wheel Balance

$39

Oil, Filter Change

$18.8

Detailing

$99.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
197 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    July 6, 2019

    Highly understaffed, went in for an oil change. Drive was empty but was told they couldn’t get to it for three hours. Came back three hours later and was... told they still couldn’t get to it. I was given an excuse that they were understaffed. Not good steer clear.

    1.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 21, 2019

    The Sands Kia service department in Surprise, AZ is the best. The staff is professional and trustworthy. My car is always returned faster than promised... and cleaner than I left it. They are friendly and I'm always greeted with a smile. Amenities include donuts, popcorn, water, coffee, etc. The waiting area is very clean and comfortable. I would not go anywhere else for an oil change or either other service, for that matter.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 26, 2013

    Brought my Kia in for an oil change on Wednesday. Fair pricing, no appointment needed and no high pressure upsell. I'd definitely recommend Sands Kia's... service department to my friends and family.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Scott, thanks for your positive feedback! We strive to make every visit with us satisfactory, and we're happy to hear that we were able to help you. P...lease keep us in mind for any future automotive needs. Also, be sure to check us out on Facebook and Twitter for access to exclusive content!Sincerely, John Thomas – jthomas@sandskia.com – 623-474-3344

  • 5.0 out of 5
    November 30, 2018

    My battery died, they sent someone to my house jumped the car, the dealership replaced the battery under warranty, had the car washed and I was back on... the road. the whole thing from the time someone came to the house until I left the dealership took about 45 minutes. that's great service. I could not be happier.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    November 26, 2018

    Pleasant interaction with Sales (Kristian Dume' =- very knowledgable and pleasant)- after some haggling, Steve - Internet Sales Director, came over. Here... is where it goes bad. He came to justify the $2600 recondition fee for "all internet sales." 1. No introduction of himself. after 2 hours of dealing with us. 2. Starts off sentence with, " I don't you to feel rushed BUT".... 3. Provided an unwanted/ needed math lesson and told me all the hoops they jump through for used cars (DON'T CARE, I'm the CUSTOMER). 4. To no fault of his own, has an extreme biological facial reaction to stress and appears angry. 5. Argued with me about advertised price and stated I was "Mad at their Marketing." and just generally put us off. Overall, I felt Kia had a good sales team on the floor, I feel like I finally received a fair deal (them as well), but Steve is detrimental while facing customers.

    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 18, 2018

    Sands Kia and our service consultant, Stephen Sanchez, work very hard at taking care of their customers needs. Your the best, thank you for taking care... of all our vehicle needs.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 9, 2018

    Best price on purchase, friendly personnel, no high pressure buying. Service was outstanding. Clean dealership great selection of KIS's, will buy another... vehicle in the future years.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 27, 2018

    I looked at everything Sands Kia did the deal I wanted and got me in the car I wanted. went the extra mile for me. the service and parts Departments are... also excellent.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    September 25, 2018

    Shopping for a new car and called various places to get quotes. Shawn refused to send in a quote and work out a deal over the phone. Was subtly rude over... text messaging. Laughed and hung up on me during last call. Other dealers were happy to work with me and I got a good deal for what we got.

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    September 10, 2018

    This place has by far the worst customer service. The sales manager STEVE looked at the poor salesman Kristian who by the way was very nice and said good... I’m glad I didn’t want that deal anyways. If that is how you folks treat not only customers but your own salespeople who I am sure work on commission that is plain sad. I got into a verbal argument with STEVE in the middle of the store and the other sales people said they were embarrassed. Shame on you guys for allowing him to run your operation like this. I was a Sands customer in the past and now will never ever do business and I will also do my best to make other people aware to stay clear. Steve also accused me of bringing in an expired certificate for a deal that was still valid for three days. What a joke. Take your business elsewhere.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
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