Reviews
Dropped off my 2016 A5 for an oil change, new ties &
Dropped off my 2016 A5 for an oil change, new ties & alignment at 10:15 am. Writing this review at 3:32 pm from the waiting room…… I have been advise could be “another hour” - Wowzer. Certainly, appears something is disjointed
Dropped off my 2016 A5 for an oil change, new ties &
Dropped off my 2016 A5 for an oil change, new ties & alignment at 10:15 am. Writing this review at 3:32 pm from the waiting room…… I have been advise could be “another hour” - Wowzer. Certainly, appears something is disjointed
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service - 7hrs later - oil change & new tires still not
Service - 7hrs later - oil change & new tires still not completed. Advised one more hour - why?
Service - 7hrs later - oil change & new tires still not
Service - 7hrs later - oil change & new tires still not completed. Advised one more hour - why?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Chris and the service team are wonderful.
Chris and the service team are wonderful. Easy to schedule online, offer loaners when needed, friendly, fast, trustworthy and efficient service.
Chris and the service team are wonderful.
Chris and the service team are wonderful. Easy to schedule online, offer loaners when needed, friendly, fast, trustworthy and efficient service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Simply the best dealership I have ever worked with from
Simply the best dealership I have ever worked with from Sales to Service. I have been servicing our 2013 Q5 with them from the time we purchased it new there. Their service team is simply awesome. Roman the director is so knowledgeable and helpful, Brian our service advisor is always spot on in helping understand and resolve any issue. And of course the knowledge and skill of their tech's. I have never had a mis diagnosed issue, or needed to return because a job was not done correct the first time. If you like Audi's (and you should), they have the best AWD system of any car on the market. This is the only place to go to get completely taken care of. Thanks Audi!
Simply the best dealership I have ever worked with from
Simply the best dealership I have ever worked with from Sales to Service. I have been servicing our 2013 Q5 with them from the time we purchased it new there. Their service team is simply awesome. Roman the director is so knowledgeable and helpful, Brian our service advisor is always spot on in helping understand and resolve any issue. And of course the knowledge and skill of their tech's. I have never had a mis diagnosed issue, or needed to return because a job was not done correct the first time. If you like Audi's (and you should), they have the best AWD system of any car on the market. This is the only place to go to get completely taken care of. Thanks Audi!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I cannot say enough positive things about my experience
I cannot say enough positive things about my experience at Audi of Wilsonville! From the moment I walked in, the entire team went above and beyond to make sure I felt valued and respected as a customer. Dee, my sales consultant, was incredibly knowledgeable and attentive, taking the time to understand exactly what I was looking for and ensuring every detail was just right. Christian, the Finance Manager, made the often-dreaded financing process seamless and stress-free, breaking everything down clearly and ensuring I was comfortable every step of the way. What truly blew me away, though, was Dan, the General Manager. His empathy and willingness to work with me were unlike anything I’ve experienced at any dealership before. I’ve never met a GM who was so understanding and genuinely willing to go the extra mile – even if it meant losing money – to earn my business and make sure I left happy. This team sets a new standard for what car buying should be. If you’re looking for a place where your needs are truly prioritized, look no further than Audi of Wilsonville. Thank you, Dee, Christian, and Dan, for such an amazing experience!
I cannot say enough positive things about my experience
I cannot say enough positive things about my experience at Audi of Wilsonville! From the moment I walked in, the entire team went above and beyond to make sure I felt valued and respected as a customer. Dee, my sales consultant, was incredibly knowledgeable and attentive, taking the time to understand exactly what I was looking for and ensuring every detail was just right. Christian, the Finance Manager, made the often-dreaded financing process seamless and stress-free, breaking everything down clearly and ensuring I was comfortable every step of the way. What truly blew me away, though, was Dan, the General Manager. His empathy and willingness to work with me were unlike anything I’ve experienced at any dealership before. I’ve never met a GM who was so understanding and genuinely willing to go the extra mile – even if it meant losing money – to earn my business and make sure I left happy. This team sets a new standard for what car buying should be. If you’re looking for a place where your needs are truly prioritized, look no further than Audi of Wilsonville. Thank you, Dee, Christian, and Dan, for such an amazing experience!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris B.
Chris B. and the entire Audi Willsonville staff were extremely helpful and accommodating in my recent recall event for my 2023 Audi A5. My car was super clean when I picked it up which I really appreciated!!!!!
Chris B.
Chris B. and the entire Audi Willsonville staff were extremely helpful and accommodating in my recent recall event for my 2023 Audi A5. My car was super clean when I picked it up which I really appreciated!!!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great team and communication.
Great team and communication. I appreciate the videos of the service. My car is always clean and ready when they say it will be.
Great team and communication.
Great team and communication. I appreciate the videos of the service. My car is always clean and ready when they say it will be.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jae was great to work with on the purchase of my new car.
Jae was great to work with on the purchase of my new car. I would recommend him to anyone looking to purchase a vehicle at Audi Wilsonville.
Jae was great to work with on the purchase of my new car.
Jae was great to work with on the purchase of my new car. I would recommend him to anyone looking to purchase a vehicle at Audi Wilsonville.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jae Baik was very helpful and great to work with during
Jae Baik was very helpful and great to work with during the process of purchasing my new car. I highly recommend working with Jae if you are looking to purchase an Audi.
Jae Baik was very helpful and great to work with during
Jae Baik was very helpful and great to work with during the process of purchasing my new car. I highly recommend working with Jae if you are looking to purchase an Audi.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jae is professional with impeccable customer service!
Jae is professional with impeccable customer service! He will help find the right vehicle for you. I bought my first Audi from him and the high-class team made the process very easy.
Jae is professional with impeccable customer service!
Jae is professional with impeccable customer service! He will help find the right vehicle for you. I bought my first Audi from him and the high-class team made the process very easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car