Starr Imports by Adel Motors

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
4 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 25, 2019

    They sold a broken car to me with a savage title and l return it but they didn't give money back to me so l have to donate the car..$6000

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 15, 2016

    I purchased a 2007 Cadillac SRX from Mr. Rivers at Adel Motors 4711 Auth Pl Suitland, MD 20746. Mr. Rivers assured me that this vehicle ONLY needed $600... worth of repairs (Rear Differential Bushing) and if I were willing to take care of the repairs he would give me a great deal on the price and a 30 day warranty on engine and transmission. I purchased the vehicle and had the discussed problem repaired. However, the problem still existed after repairs were done. My $600 repairs turned out to be actually problems with the Transmission ($3,000 to rebuild) Drive Shaft and CV Axle ($1700 to replace) which came to a total of $4700 in repairs. I contacted Mr. Rivers about the issues and warranty information. He stated that I was given a good deal on the vehicle and therefore he didn't add in the warranty. He also suggested I try to sale it at an auction and as far as monetary support on the repairs, there was nothing he was willing to do. I have not had this vehicle for 30 days as today. That is bad business practices and poor customer service. I give Mr. Rivers and Adel Motors Negative 5 STARS!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    7 people out of 7 found this review helpful. Did you?
  • August 8, 2015

    My salesman, BRUCE, was of tremendous help in showing me all the details of the car, making me feel comfortable, and making the paperwork so much easier... than I had anticipated it would be! I will certainly recommend him and your dealership to my friends and family,Thank you for such an exciting and positive experience! Sincerely,

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 14, 2015

    Buying a car here was the best decision I've made in a long time! Customer service was beyond amazing and the manager was so helpful and very honorable.... Hope to do more buissness in the future!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?