Mazda of Gastonia

3.7 out of 5 3.7

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.7 out of 5 3.7
7 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 22, 2019

    I went to Momentum hoping to find a new car and left with exactly what I was looking for a 2019 Mazda CX5 Grand Touring Reserve in Snowflake White Pearl... Mica two tone gray and black interior. Zacc was very helpful and really knows his stuff. When I left I knew almost everything there was to operate my new ride. I will certainly send my friends and family and have them to ask for Zacc!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    November 28, 2018

    I would give zero stars. This place is the true definition of a sketchy car dealership. Not only did they have to rewrite my contract THREE different times... (which I caught myself) but they threatened for me to get my car impounded when asking for a reason why the contract needed to be rewritten, they changed the lease date on my contract and agreed to pay for a monthly payment only to NOT pay it and ignore phone calls from me and Mazda corporate and causes the payment to be late. WORST experience ever. Terrible management. Marcelo tried to indimidate me when I called his bluff. DO NOT go here.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 28, 2018

    Today I purchased a cx 9 from Norman. He was very helpful friendly patient and understanding. He helped me find the right fit for me. The process was... long...but Norman made the process as fast and smooth as he could....and made my buying a vehicle experience amazing...Thank you Norman and Also Hutch for all your help...¿

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 4, 2014

    I will be back to buy another car soon. Very nice and not pressuring in anyway. Loved my car buying experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 21, 2014

    Janice Carson made buying a car a pleasure. She hung in there for about 6 months without being annoying. All the staff were friendly and professional.... Hot popcorn on site was an added benefit as both me and my husband love it.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 29, 2013

    Great buying experience no haggling they gave me what I wanted the first time I will definitely buy my next car from you guys!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 29, 2013

    Everyone at the dealership was great. Very accommodating and helpful.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?