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Jim Butler Kia

(2,370 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award 2019 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
New (636) 484-8040 (636) 484-8040
Used (636) 238-4763 (636) 238-4763
Service (636) 238-3906 (636) 238-3906

Reviews

(2,370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Butler Kia from DealerRater.

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Jeremy was great!

Jeremy was great!!! From the moment we met him, he was so professional and easy to talk to. We were origianlly buying a Kia Sportage from Napleton Mid Rivers, which turned out to be the worst experience of out lives! Before that deal went south, Jeremy said this is what I have to offer and if you need me, just let me know. We met him becasue we we wanted to look at a red car that you had, we wanted white. He was so knowledgeable about this type of car. Napleton didn't offer any of that information. The deal went south and Jeremy was able to help us since we wanted a white. I'm just sorry we didn't come to your dealership first! After buying the car, Jeremy spend alot of time helping us set up the car and answering any questions we had. So glad we met Jeremy and Jim Butler! We will recommend you to everyone we know! And Jeremy has already connacted to ask us if we had any questions? Just such a great experience!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We are enjoying our new Kia Carnival.

We are enjoying our new Kia Carnival. Car shopping is not a task that I look forward to, but Doug definitely made it more enjoyable.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

No problems at alll with the purchase experience or the Carnival since we picked it up.

It was great to work with Doug.

It was great to work with Doug. He was very professional and listened to what our needs were. Would definitely recommend!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great customer service every time.

Great customer service every time. Thanks again Keith! P.s. Love the new waiting area!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Good service, we were pleased.

Good service, we were pleased. All was as expected. The sales associates were very professional.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Doug Willis was awesome to work with.

Doug Willis was awesome to work with. We had a great experience and he did everything possible to find the exact vehicle we were looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasant experience, any questions we had were taken care

Pleasant experience, any questions we had were taken care of and financing was easy and quick.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was on Kia's website looking for a specific Kia

I was on Kia's website looking for a specific Kia Carnival and reached out to a few dealerships before meeting Doug. He made sure we found the perfect vehicle and we are happy with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I got a Camaro a couple of weeks ago, my service was

I got a Camaro a couple of weeks ago, my service was great Doug explained everything very through. Very smooth and fast experience.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great, easy service.

Great, easy service. I went in with a specific used car in mind. Doug Willis assisted me and made the whole process quick, easy, and painless. I would definitely return to this dealership based on the experience alone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.